Front of property

Reviews of Northbury Hotel and Conference Centre

3 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 435 out of 1000 reviews" "
Rating 8 - Good. 396 out of 1000 reviews" "
Rating 6 - Okay. 93 out of 1000 reviews" "
Rating 4 - Poor. 50 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Dante

Traveled with family
Liked: Cleanliness
Old
Stayed 1 night in Apr 2024

8/10 Good

wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great, we had a really good sleep. The breakfast was very impressive.
Stayed 2 nights in Apr 2024
Response from Sandip on Apr 22, 2024
I'm glad to hear you enjoy your stay! it sounds like you had a wonderful experience with comfortable rooms and a satisfying breakfast

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sandip on Apr 22, 2024
Thank you so much for the respond

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Road noises, bathroom vent system noise, mini fridge noise. It was convenient for what i need to do and for the price it was spot on.
Stayed 2 nights in Apr 2024
Response from Sandip on Apr 22, 2024
It sounds like there were a few noise disturbances, but glad it was convenient for your need. if there's anything we can do to improve your comfort next time, just lets us know!

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024
Response from Sandip on Apr 22, 2024
Thank you so much for your respond.

2/10 Terrible

Peter

Business traveler, Traveled with partner
Disliked: Staff & service
Con artists. Very poor servise . Conflicting information. Not organized. Only care about themselves and not the customers. Not organized. Saw others with conflecting concerns and rate charges. Very concerned. Would not stay here again.
Stayed 1 night in Apr 2024
Response from FD. on Apr 18, 2024
I'm sorry to hear about your negative experience. It sounds like you had a frustrating time dealing with conflicting information, poor service, and disorganization. It's understandable to feel concerned and dissatisfied. Your feedback is valuable and should be addressed by the management to improve their services for future guests.

10/10 Excellent

Girlie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son had his Jiujitsu competition and this hotel is just 9min drive to Laurentian University. Clean and convenient. We love our stay here and breakfast was a plus.
Stayed 1 night in Apr 2024
Response from Sandip on Apr 22, 2024
That sounds like a great experience! Thank you so much for the response

4/10 Poor

Valerie, Hamilton

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Will not return. Bed skirt had something crystallized and stuck to it. There was a very strong odour when we first entered the room, could have been from the bathroom drains. Only amenity was a tube of poor quality shampoo, not even conditioning shampoo. No conditioner, or body lotion, shower cap or cleansing wipes. Bathroom was so small you had to move around the door in the bathroom to close it.
Stayed 2 nights in Apr 2024
Response from Sandip on Apr 22, 2024
Thank you for taking the time to share your recent experience with us. We are truly sorry to hear that your stay did not meet your expectations, and we deeply regret any inconvenience you may have encountered.

10/10 Excellent

Ting

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 2 nights in Mar 2024

8/10 Good

Mei Heung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Rae

Traveled with partner
Great hotel. Not many options for dining in the vicinity.
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Staff & service, property conditions & facilities
Great staff and friendly. They let us check in early while I had a medical procedure so my mom who is 85 could be somewhere safe since she could not drive. Much appreciated! It would have been nice to have had a full service restaurant there.
Stayed 1 night in Apr 2024
Response from Sandip on Apr 22, 2024
It sounds like you had a positive experience with the staff at the hotel, which made a stressful situation much easier for you and your mom.

8/10 Good

Carlos

Traveled with partner
Liked: Cleanliness, staff & service
It is complicated to take for a walk due to the lack of sidewalks
Stayed 2 nights in Mar 2024

8/10 Good

Sweetson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and friendly staff
Stayed 1 night in Mar 2024

2/10 Terrible

April

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible breakfast and outdates facilities.
Stayed 1 night in Mar 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

4/10 Poor

Conan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had to change rooms first room had dirty sheets and stains on the floor. Staff was great.
Stayed 1 night in Mar 2024

10/10 Excellent

Jill

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean rooms. Amazing breakfast!!
Stayed 1 night in Mar 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and secure. Great Breakfast facility/food/service included.
Stayed 1 night in Mar 2024

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy on Saturday otherwise great with fantastic breakfast
Stayed 3 nights in Mar 2024

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's central and easy access
Stayed 3 nights in Mar 2024

10/10 Excellent

James

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Friendly Staff. Clean.
Stayed 1 night in Mar 2024

10/10 Excellent

James

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff, good food, clean bright rooms.
Stayed 1 night in Mar 2024

10/10 Excellent

Laurie-Ann

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness, staff & service
The server at breakfast was excellent.
Stayed 1 night in Mar 2024

4/10 Poor

Stephanie

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Heat is not working, complained to the guest service. But still not working after they fix it.
Stayed 2 nights in Mar 2024

10/10 Excellent

Vadivel Kumari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast service
Stayed 2 nights in Mar 2024

8/10 Good

Robyn, Rouyn-Noranda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a good breakfast. Staff were friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Karyna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with great breakfast!
Stayed 1 night in Mar 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Caitlin

Traveled with family
The Northbury hotel is very good buffet for breakfast was very good as usual
Stayed 2 nights in Feb 2024

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enough away from busy traffic.
Stayed 1 night in Feb 2024

8/10 Good

J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Check in staff were excellent and so friendly. The breakfast was delicious. My only complaint was the tv remote didnt work, but we also didnt say anything. Will definitely be my go to hotel in Sudbury.
Stayed 1 night in Feb 2024

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and quiet, full breakfast on weekends and affordable. I would highly recommend The Northbury as a place to stay when visiting Sudbury.
Stayed 1 night in Feb 2024

10/10 Excellent

Len

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, quiet and safe.
Stayed 1 night in Feb 2024

10/10 Excellent

Ryley

Stayed 2 nights in Jan 2024

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jan 2024

6/10 Okay

Keith

Stayed 2 nights in Oct 2023

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was closed for new years at 3 pm kinda weird lol
Stayed 1 night in Dec 2023

6/10 Okay

Helen

Traveled with family
Liked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Convenient when traveling with pets
Convenient when traveling with pets. Breakfast ok, but used to be better when buffet style. Sheets need updating to all cotton. Mattress was fine. Seems they do not recycle, would be nice if they did...
Stayed 1 night in Dec 2023

8/10 Good

Georgia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. Breakfast was decent

2/10 Terrible

Rachel

Traveled with group
Disliked: Staff & service
Staff walked in without knocking when I was naked
Stayed 2 nights in Dec 2023

10/10 Excellent

archit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Aimee

Traveled with family and small children, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Nice stay with great staff and great value for breakfast and room amenities.

8/10 Good

Ana

Stayed 1 night in Dec 2023

8/10 Good

Emily

Stayed 1 night in Dec 2023

10/10 Excellent

Vadim

Cc
Stayed 1 night in Dec 2023

8/10 Good

Glo

Stayed 1 night in Sep 2023

6/10 Okay

Andy

Stayed 1 night in Dec 2023