Dear Melanie,Thank you for sharing your experience with us. We are glad to hear that you found the overall stay to be decent and that you enjoyed the breakfast. We apologize for any disappointment regarding the usage restrictions on the pool and slide. Your feedback regarding this will be taken into consideration for future improvements.We apologize for the poor service you experienced at the bar. Our team strives to provide attentive and friendly service to all guests, and we will address this issue with our staff to ensure a better experience for all.We apologize for any confusion regarding the closing time of the bar and the early closure that occurred. We will review our policies and procedures to ensure that this does not happen in the future.We are happy to hear that you found the rooms to be very clean and the beds to be comfy. We appreciate your feedback about the bathrooms and will take this into consideration for future renovations and improvements.Thank you for choosing to stay with us and for sharing your feedback. We hope that you will give us another opportunity to provide you with a better experience in the future.Sincerely,Lori

Dear Julie,Thank you for sharing your feedback with us. We are pleased to hear that you had a wonderful check-in experience and found our fully renovated rooms to be nice. However, we apologize for any inconveniences you experienced during your stay.We appreciate your feedback regarding the bathroom lighting, availability of towels at the pool, and the reservation system for the pool slide. Your comments will be shared with our team to address these issues and ensure that they are resolved promptly.Regarding the internet connectivity and additional charges for better internet, we apologize for any frustration this may have caused. We will investigate the internet connectivity issues and work to improve the service for all our guests.We are sorry to hear about your less than favorable experience at the bar. Your feedback is important to us, and we will address this with our staff to ensure that all guests receive the highest level of service and attention.We value your loyalty and are truly sorry that your experience did not meet your expectations on this occasion. We hope that you will give us another opportunity to provide you with a 5-star experience in the future. Thank you for choosing to stay with us.Sincerely,Lori

Dear Aaron,Thank you for sharing your feedback about our pool and hot tub! We're glad to hear that you enjoyed your time relaxing and having fun in those facilities. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We hope to welcome you back again soon!Sincerely,Lori

Dear Corey,Thank you so much for taking the time to leave such a detailed and glowing review! We are honored that you felt compelled to share your positive experience with us. We understand that traveling for a funeral can be a difficult time, and we are grateful that we could provide you with a comfortable and clean environment during your stay.We are thrilled to hear that you found our hotel to be exceptionally clean, well-equipped, and suited to your needs. Our team takes great pride in maintaining high cleanliness standards, and we will be sure to pass along your compliments to our staff, especially Phillip, for providing exceptional service.We are delighted that you enjoyed the breakfast options and that we were able to accommodate your dietary preferences. Your feedback is invaluable to us, and we appreciate your recognition of our efforts to cater to all guests' needs.We will make sure to share your review with our staff to commend them for their hard work and dedication. We hope to have the opportunity to welcome you back in the future and provide you with another exceptional stay. Thank you again for choosing to stay with us.Sincerely,Lori

Dear Jeff,Thank you for your kind words and recommendation! We're delighted to hear that you enjoyed the friendly staff, fun pool, spacious rooms, and amenities like the large screen TV. We appreciate your feedback about the water pressure in the shower and will look into resolving this issue. We're thrilled that you had a wonderful experience with us and hope to welcome you back for another stay soon!Sincerely,Lori

Dear Deborah,Thank you for your feedback! We're glad to hear you enjoyed your room and the facilities. We apologize for the inconvenience with the pool towels and the wifi. We will address these issues promptly to ensure they are resolved for future guests. Thank you for bringing these concerns to our attention. We hope to welcome you back again in the future.Sincerely,Lori

Thank you for taking the time to review our hotel. We hope to welcome you again if your travels bring you back to the area.

Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. We hope to welcome you again!

Dear Garrett,Thank you for taking the time to share your feedback with us. We sincerely apologize for the shortcomings you experienced during your stay. It is disappointing to hear that our housekeeping did not meet your expectations and we will address this issue with our team to ensure that it does not happen again in the future. We appreciate your kind words about our front desk staff and please know that we will strive to improve our service to provide a better experience for our guests. Thank you for bringing these matters to our attention and we hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Lori

Dear Phyllis,Thank you for your review.Sincerely,Lori

Dear Kevin,Thank you for your feedback! We are glad to hear that you found our hotel to be clean and our staff friendly. We apologize for the limited pool, but we are happy to hear that you enjoyed our breakfast. We will take your suggestion into consideration and look into adding bacon to our breakfast options. We look forward to welcoming you back in the future for another enjoyable stay. Thank you for choosing our hotel.Sincerely,Lori

Dear Allison,Thank you for your review. We hope that you can visit with us again soon.Sincerely,Lori

Dear Paulette,Thank you for your review. We hope that you can visit with us again soon.Sincerely,Lori

Dear Krissy,Thank you for your review. We hope that you think of us in future visits to Sudbury.Sincerely,Lori

Dear Christine,Thank you for your feedback! We're thrilled to hear that you enjoyed our convenient location and found our accommodations to be very good. We hope to welcome you back again soon for another fantastic stay.Sincerely,Lori

Thank you for taking the time to review our hotel.

Dear Ivan,We are delighted to hear that you find the shopping around our hotel convenient. We strive to ensure that our guests have easy access to a variety of shopping options in the area. If you have any specific shopping recommendations or preferences, please feel free to let us know, and we will be happy to assist you further. Thank you for choosing to stay with us!Sincerely,Lori

Dear Kayla,Thank you for your review. We are glad to see that you enjoyed your stay.Sincerely,Lori

Dear Carly,We apologize for the disappointment you experienced during your stay. We understand how frustrating it can be when amenities are not available as expected. We sincerely apologize for the inconvenience of the hot tub being down for repairs during your stay, as well as the need to book time slots for the pool and waterslide. We regret that the pool temperature was not to your child's liking and that this impacted your experience. We appreciate your feedback and will use it to improve our services for future guests. We hope that you will consider giving us another chance in the future to provide you with a more enjoyable stay. Thank you for bringing these concerns to our attention.Sincerely,Lori

Thank you for taking the time to review our hotel.

Dear Amy,Thank you for your feedback and for choosing to stay with us. We're happy to hear that you found our hotel to be clean and that our staff was friendly. We're glad to hear that you enjoyed a great meal at the MIC restaurant, and that you took advantage of the discount offered to our guests. We apologize for any inconvenience regarding the hot tub being closed during your stay. We hope to have the opportunity to welcome you back again in the future. Sincerely,Lori

Dear Jeff,Had an excellent stay and booked a time for the water slide for the kidsSincerely,Lori

Dear Lynn,Thank you for your feedback and for choosing to stay with us. We are pleased to hear that you found our rooms clean, quiet, and beautiful. We apologize for the inconvenience regarding the non-functioning outlets in your room and the availability of towels for the pool area. We will address these issues with our maintenance and housekeeping teams to ensure that they are resolved promptly. Your feedback is valuable to us as we strive to provide the best experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless stay in the future.Sincerely,Lori

Dear KC,Thank you for your review. We hope that we see you again soon.Lori

Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. We look forward to welcoming you again soon!

Dear Debra,We appreciate your feedback on your stay with us. We are glad to hear that overall you had a good experience, despite the cold eggs at breakfast and the lack of towels in the pool area. We apologize for any inconvenience these issues may have caused. Your compliments on the cleanliness of our facility are greatly appreciated. We will take your comments into account and work towards improving both our amenities and pricing to better serve our guests. Thank you for staying with us and we hope to welcome you back in the future.Sincerely,Lori

Dear Stacey,Thank you for your review. We apologize for the disappointment with the pool. We do hope the rest of your stay was enjoyable.Lori

Dear Abdul,Thank you for your review. We are pleased to see that you had a great stay. We look forward to welcoming you back!Sincerely,Lori

Dear Holly,Thank you for your review. We are pleased to see that you enjoyed your stay. Sincerely,Lori

Thank you for your review!

Thank you for taking the time to review our hotel. Your feedback is appreciated. We look forward to welcoming you again whenever your travels bring you back to the area.

Dear John,Thank you for taking the time to review our hotel.Sincerely,Lori

Dear Morgan,Thank you for taking the time to review our hotel.Sincerely,Lori

Dear Tara,Thank you for your review. We are pleased to see that you enjoyed your stay. Sincerely,Lori

Dear Sandra,Thank you for taking the time to review our hotel.Sincerely,Lori

Thank you for taking the time to review our hotel. Your feedback is appreciated. We hope to welcome you again!Sincerely,Nicole

Thank you for taking the time to review our hotel.Your feedback is appreciated.

Thank you for taking the time to review our hotel. We appreciated your feedback. We hope to welcome you again!

Dear John,Thank you for your review.Sincerely,Lori

Dear Hayley,Thank you so much for your wonderful feedback about your recent stay at our hotel. We are thrilled to hear that you had such an enjoyable experience and that you found our hotel to be clean and well taken care of.Our staff works hard to provide exceptional service, so we are delighted to know that you found them to be fantastic, helpful, and friendly. We will make sure to pass on your kind words to the gentleman at the front desk and the lovely ladies running breakfast.We take pride in offering a wide variety of breakfast options to cater to different preferences, and we are glad that you enjoyed the options available. Additionally, we are pleased to hear that you appreciated the kitchenette in every room, as well as the proper table for larger families to sit at. It's great to know that the kitchen was adequately stocked for your needs.We are delighted that the pool, hot tub, and slide were enjoyed by your entire family. We understand the importance of providing amenities for all our guests' enjoyment.It warms our hearts to hear that you have already planned to return to our hotel. We truly value your continued patronage and are honored that we could help make your New Year's stay special.Lastly, we appreciate your kind words about our reasonable prices. It is important to us to provide affordable accommodations without compromising on quality.Once again, thank you for choosing our hotel and for taking the time to share your positive experience. We look forward to welcoming you back in the near future.Warm regards,Lori

Dear Julia,We appreciate you taking the time to provide feedback about your recent stay at our hotel. While it is wonderful to hear that our staff were pleasant, we are sorry to learn about the issue with the smell of cigarettes in your room. We apologize for any inconvenience this may have caused and assure you that this is not a reflection of our usual standards. We will address this matter with our housekeeping team to ensure it does not happen again in the future.Regarding the pricing frustration, we understand your concerns. We apologize if there was any confusion regarding the rates. Booking through third-party sites like Expedia can sometimes limit our ability to offer additional perks or adjust rates after booking. Once again, we apologize for any inconvenience you experienced during your stay. We value your feedback as it helps us improve our services and prevent similar issues from recurring. We hope to have the opportunity to better serve you in the future.If there is anything else we can assist you with, please do not hesitate to let us know.Warm regards,Lori

Dear Kyle,Thank you for your review. Sincerely,Lori

Thank you for taking the time to review our hotel. Your feedback is appreciated. We hope to welcome you again!

Thank you for taking the time to review our hotel.Your feedback is appreciated.

Thank you for taking the time to review our hotel.We hope to welcome you again!

DearThank you for your positive feedback! We are glad to hear that you and your family enjoyed our pool and water slide. It's always wonderful to provide a fun and safe environment for kids. We strive to offer spacious and comfortable accommodations to cater to families, so we are thrilled that our room size met your expectations. Cleanliness and tidiness are a top priority for us, and we are happy to know that we were able to provide you with a comfortable and enjoyable stay. We hope to welcome you and your family back in the future for another memorable experience!Sincerely,Lori

Dear Tanya,Thank you so much for your fantastic rating! We truly appreciate your positive feedback and the perfect score of 10 out of 10. It's a huge motivation for us to continue providing exceptional experiences for our guests. We are delighted to know that your stay exceeded your expectations and that you were satisfied with our facilities and services. We look forward to serving you again in the future and maintaining your high regard for our establishment. Thank you again for your kind words and for choosing us for your family getaway!

Dear Jill,Thank you for your review. Sincerely,Lori