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Reviews of Bentley Tower Hotel

3 out of 5
Bentley Tower Hotel
172 Norwich Road, Ipswich, England

Reviews

8.0

Very Good

Rating 10 - Excellent. 13 out of 30 reviews" "
Rating 8 - Good. 8 out of 30 reviews" "
Rating 6 - Okay. 6 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice private hotel, a must for "old movie buffs" as there's some great memorabilia around the place, and in the room. Breakfast good and cooked to order. Parking good and friendly owners.
Stayed 1 night in Aug 2018

8/10 Good

Juanita

Liked: Staff & service

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

MG, London England

Disliked: Staff & service, property conditions & facilities, room comfort
Just like Fawlty towers
We booked to stay while doing charity bike ride. Hotel first agreed to give us breakfast at 7am - then later said it would not be possible until after 7.30 - the time we had to leave. They literally could not be bothered to get up 30 minutes earlier to serve their guest. We asked about a late checkout so we could shower after the 100K ride. we asked for 1 hour (from 11.30 to 12.30). They said no - would be too much trouble for them. Zero hospitality, charmless and no interest in service or future bookings - especially if it was a minor inconvenience. Its people like this that give the UK small hotel industry a bad name.

6/10 Okay

Verified traveler

Liked: Room comfort
a beautiful house but a bit neglected
it needed a good hoover, and seemed a bit neglected. The house itself was beautiful.

6/10 Okay

KGS, Yorkshire

Disliked: Cleanliness
Nothing special
Overall, this hotel is OK but not especially good value.The single bed wasn't very confortable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Stay
Very good. Would stay again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Jo, Lytham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely b&b
I booked here for two nights as I couldn't get into the Novotel for the week. I had a lovely room. Very clean with everything you need. I moved to the Novotel and wished I stayed put. The Novotel was red hot with no way to control the heat and very noisy! The Bentley Tower may not suit all but a decent night sleep and a good breakfast (they even bought in some skimmed milk for me) is what you need when working away. The personal touches of a privately owned place also make a difference. I'll definitely book again.

10/10 Excellent

Helen, Bexley, Greater London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This is our second stay at Bentley Towers and it was clean and very comfortable. The staff are very friendly and the gardens are lovely. The film posters are a lovely touch. Would highly recommend

4/10 Poor

WillDerby, Derby

Disliked: Staff & service, room comfort
One of the most basic rooms I've ever stayed in
I'm afraid I didn't enjoy my night at the Bentley Tower Hotel. It started with a very 'curt' greeting which I found unwelcoming. The public areas of this small family run hotel are not unattractive & have a warm and homely feel. The single bedroom that I had however, was Spartan. The furniture, and fittings were cheapest and most basic, as were shower (no bath), WC & sink. As well as being basic, fittings were all very old. WC seat was stained an obscure colour all around the rim - most disconcerting! The room had been badly decorated over the years & looked very tired. Despite the aforementioned comments, I'd have to say that the bed was comfortable and the sheets and pillow were clean and the linen of good enough quality. The room could accurately be described as 'clean'. I did have a comfortable night's sleep, and as I was on a 1 night business trip, this was my principle expectation (although all movements in adjacent rooms were clearly audible). For the price I paid, I didn't expect the Ritz - but I've come to expect a reasonable standard for this level of price (a la Premier Inn/Holiday Inn Express etc). My rate did not include breakfast (on offer for extra charge). I didn't participate in this as I had a desire to leave at the earliest opportunity.

6/10 Okay

S Chandler

Liked: Staff & service

10/10 Excellent

chris, dudley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
unique hotel
A great hotel that I would fully recommend - each room is unique with huge pictures of Hitchcock & Rock Hudson films etc adorning the walls. Friendly staff and the full english breakfast was perfect.

8/10 Good

Pete

Liked: Cleanliness, staff & service, room comfort
Value for money stay
Forced into a last minute booking I was slightly concerned as I normally stick to the well known chains but I have to say I have nothing to complain about. It was well worth what I had to pay and the host was friendly and helpful. I would use it again if I have the need to stay in Ipswich again.

6/10 Okay

Verified traveler

Disliked: Staff & service
Nice enough hotel
The framed film posters on all the walls spoiled the look of a grand old house

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
Not Restful, nor clean
I felt a somewhat curt 'greeting' followed by disappointment of a very shabby bathroom with cracked bath, toilet on a plinth (making normal bodily functions uncomfortable, at best) and greying towels with some marks on. The partition wall had nil sound-proofing and so every movement of the guest next door is clearly audible. Breakfast had one, unfeasibly well-cooked bacon in comparison to one less so - I'm suspicious that one was re-heated from a former meal? The tablecloth carried the residue of those who had used it before too.

8/10 Good

BA, Bath, Bath and North East Somerset, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel. Great price.
A very nice hotel with very good service. Perfect price.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
I absolutely loved stayed at the Bentley Tower Hotel! Beautiful and clean, located just a bit outside the center but still within walking distance. The staff is so warm and helpful! Breakfast was not included in the price but is quiet good and more or less reasonably priced. All in all I had a great stay and would definitely come back!

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE CLEAN ROOM
Very clean and comfortable room with good quality bedding and towels. Nice breakfast too.

10/10 Excellent

Malcolm, Wiltshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Bentley Tower hotel, relaxed enjoyment
This is a wonderfully clean and hospitable hotel with the great advantage of an exceptional display of iconic film posters. All aspects of your care have been thoughtfully provided for. I have already recommended it to family and friends.

6/10 Okay

Verified traveler

10/10 Excellent

Colin, Southend on Sea.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bentley Tower Hotel Ipswich Suffolk.
I enjoyed my stay here and found the Staff helpful and friendly.The breakfast was delicious and the room was very cosy and comfortable as was the lounge.I would definately recommend the Hotel to my friends!

8/10 Good

KJ, Brussels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

FOUAD, VANCOUVER

Liked: Cleanliness, staff & service, room comfort
Great Hotel to stay in
I stayed at Bentley Tower Hotel. I like it very much. It is very clean and the service is over excellent. I have only one advice to tell the owner if you do some maintenance. New paint, new curten and new young man or women to take care of the decoration. It will be great to spend some money on the maintenance. I will pay more if I come next time. fouad HAF

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Nettes kleines Hotel für Ipswich
Eine Nacht auf der Durchreise vor der Rückfahrt mit der Fähre. Das Hotel ist typisch "British". Im EG mit Bar, Frühstücksraum und Aufenthaltsraum sehr nett eingerichtet. Zudem kann man bei schönem Wetter sehr schön im kleinen Garten (u.a. mit Springbrunnen) sitzen. Zu Fuß nur ca. 1 km in die City, nahe zum inneren Ring gelegen. Besonderheit: Viele Filmplakate aus den 50er und 60er Jahren in den Fluren/dem Treppenhaus :-)) Einziger Wermutstropfen: Wir mussten Sonntags wg. dem Fährtermin bereits um 7:30 Uhr los. Es war aber - trotz Nachfrage - nicht möglich, ein (bereits mit der Buchung bereits bezahltes) Frühstück zu bekommen (Sonntags erst ab 8:°° Uhr).
Stayed 1 night in Jul 2018
Response from Manager on Aug 5, 2018
Breakfast had not been paid for.

4/10 Poor

beatriz

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Frits Thomsen

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Frits

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utrolig serviceminded personale
Jeg er helt sikker på, at jeg kommer tilbage.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig hotell sentralt i Ipswich
Vi var to pappaer på tur for å se Town spille kamp. Vi trengte et enkelt og koselig lite hotell med passe standard. Det var akkurat hva vi fikk på dette lille og sjarmerende hotellet. Veldig koselig, lys og hyggelig spisesal med noen få bord. Rene og hyggelige rom. Rustikt. Det knirker litt i trappene på en positiv måte. Hyggelige og oppmerksomt personale. Vi bestiller samme hotell ved neste fotbalkamp også!