“Lovely character hotel with brilliant staff”
My wife and I stayed here for Christmas 2010 to be near my family, as this is my home town. The Rutland Arms was one of the few establishments open at Christmas and offered us the best deal, so we gave it a try. It turned out really well!
The hotel has been there a long time and has lots of character- to say nothing of its links with Charles 2nd and Nell Gwynne, whose cottage is next door. It has been modernised, but you could tell this was a little while ago and it could probably do with a freshen-up. Our room was at the back of the building and was spacious, cosy and comfortable. It was very quiet and came with a bathroom, complete with bath & shower fitting. The water was always hot, with fresh towels every day and there was the usual tea & coffee facilities, plus a full Freeview menu on the flat-screen TV.
Breakfast consisted of a fair range of cereals, fruit and juices, followed by a full breakfast cooked to order, (including kippers for those that like them) and fresh toast and drinks. Couldn't really fault it. All the we met staff couldn't do more to be friendly and welcoming and responded positively to any request.
If you're lucky you may get one of the few car parking spaces on the road at the front, but you're more likely to need the hotel car park, which is across Palace Street at the back and is operated by tokens from the reception. Worked fine for us.
All told, a very enjoyable experience. Hope we can go there again sometime.