Ratings based on 24 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by Brian from Norfolk, UK

Large overcrowded hotel

Posted Jul 1, 2014
Pros: Not much.
Cons: Everything.
Location: We didn`t stay long enough to find out.
On arriving hotel looked ok and nicely situated. However, there is no table service and everything has to be ordered at the bar. Awkward and inconvenient. Hotel toilets very small and cramped for the size of the building. Had to book the room over the internet and was allocated a double room but was not allowed to know which room, that was only disclosed on arrival The room we were allocated was small and very basic. About the size of a single room with a small double bed and cheap, uncomfortable with cheap, uncomfortable pillows and duvet hardly big enough for two. Couldn`t get any sleep at all due to the constant noise through the walls and from outside. The sound of drunken yobs partying outside lasted half the night accompanied by screaming seagulls. We had booked the weekend but packed and left by five in the morning. It was intolerable.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location, poorly run.

Posted Jun 9, 2014
Pros: The location and views.
Cons: An improvement in the bar and restaurant facilities.
Location: We enjoyed an evening watching the various types of boating that were going on during diner and again from a nearby coffe shop the following day.
What a fantastic location, with great views from our room. And the room was small but in good decorative order and clean. The seating area outside the bar/restaurant was a great place to spend a sunny evening. On the downside everything was just a bit grubby in the public areas, the reception counter was sticky, wine glasses were dirty, outside eating area was messy. I also had t wander about looking for the receptionist when we arrived. The bar is like any chain pub in the uk. No local dishes on offer, just the usual chicken, ribs, steaks etc and a carvey (which we didn't try). The quality of this food on offer was fine, just the choice was a bit disappointing. We decided not to have breakfast there, partly because diner wasn't very inspiring, partly because we had a lazy morning. To sum up, everything above the ground floor was great; clean, attractive, comfortable room with great views. Downstarirs was more like a Wetherspoons pub.
5 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Jan 27, 2014 on Hotels.com
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jan 22, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by Elizabeth from Watford

Good hotel overlooking Oulton Broad

Posted Dec 30, 2013
Pros: It was friendly. The staff were welcoming and keen to make our stay enjoyable. It was clean and comfortable.
Location: We chose the hotel for its proximity to RSPB reserve Minsmere rather than anything else. However the hotels location on Oulton Broad was delightful.
We were staying for 2 nights and were given initially a room overlooking a roundabout. When we asked if we could have a room with a better view we were given one overlooking the water which was lovely. All the staff were very helpful and friendly. Nothing was too much trouble. We only ate in the hotel on the first evening. The carvery was very reasonably priced, looked good with a wide selection. However the meat and Yorkshire puddings were too dry to be enjoyable. The breakfast was excellent with a wide choice of food. Would certainly stay there again.
5 out of 5
Recommended
by Jon D from Buxton

Comfy bed

Posted Dec 22, 2013 on Hotels.com
excellent stay, very friendly helpful staff, comfortable bed and only ten minutes by car from the centre of town..will stay there again for sure
3 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Nov 24, 2013
5 out of 5
Recommended
for Business Travelers
by Phil from Oxfordshire

great views over broads lock area

Posted Nov 5, 2013 on Hotels.com
Views from my room over broads marina area excellents, good food, very nice staff
4 out of 5
Recommended
by Paul from Basingstoke

On the Broads

Posted Oct 26, 2013 on Hotels.com
The hotel was very accommodating, the room was very comfortable, quiet and spotlessly clean. The evening carvery and morning breakfast were excellent. A very friendly staffed hotel, with special mention to Sue on reception, who went the extra mile to make our stay satisfactory.
5 out of 5
Recommended
by Mr & Mrs Goldstone from Wisbech Cambs

Fantastic Service all round and staff very helpful

Posted Oct 13, 2013 on Hotels.com
We enjoyed our stay and intend to come again for a longer period and make more use of your restaurant.Excellent Breakfast and will have no trouble in recommending any of my friends & family to your hotel.