Bar (on property)
Check availability

Reviews of Sukhothai Heritage Resort

4 out of 5
Sukhothai Heritage Resort
999 Moo 2, T. Krongkrajong, Sawankhalok, Sukhothai

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 98 reviews" "
Rating 8 - Good. 37 out of 98 reviews" "
Rating 6 - Okay. 10 out of 98 reviews" "
Rating 4 - Poor. 2 out of 98 reviews" "
Rating 2 - Terrible. 1 out of 98 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hien

Stayed 1 night in Nov 2023
Response from Ekking on Nov 14, 2023
Thank you very much indeed for staying with us.

10/10 Excellent

Renee, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely exquisite resort property surrounded by natural beauty. The dinner and breakfast were excellent, and all of the staff are very kind and helpful.
Stayed 1 night in Oct 2023
Response from Ekking on Nov 14, 2023
Thank you very much for staying with us, we all look forward to welcoming you again.

10/10 Excellent

Porn, Andrews

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Easy access. Felt secure. Restaurant choices were few but the quality of breakfast and dinner choices were excellent. Service was friendly and always available without feeling intrusive. WiFi was fast but still spotty even in areas of the room we stayed in.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Very nice stay, but no public transport, and very limited menu
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Bruce

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Resort
Amazing hotel next to Airport. Good rooms with nice bathroom. Swimming pool was very clean and large. Good restaurant and excellent breakfast. Could not fault hotel at all, just a bit far from Sukhothai, no problems for us as had own own car. We had visitors from Australia with us and they loved the hotel as well.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Location of the resort as it was far from the city center. Breakfast had limited choices
Stayed 2 nights in Nov 2019
Response from Thida / RSVN on Dec 30, 2019
Thank you for your comment, I will bring to improve our service for better.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, quiet resort, very helpful staff. A great place to stay if you need rest and relaxation!
Stayed 1 night in Jun 2019
Response from Thidarat S. on Jul 1, 2019
Thank you for your comment. We looking forward to welcoming you again and ensuring you have a remarkable holiday with us.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in the Midst of History
This is a beautiful resort hotel not far from the Sukothai Historical Park. I have no complaints but lots of praise for the facilities and the staff.
Stayed 1 night in Jun 2019
Response from Thidarat S. on Jul 1, 2019
Thank you for your comment. We looking forward to welcoming you again and ensuring you have a remarkable holiday with us.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one day, but would definately come back and stay longer.
Stayed 1 night in Feb 2019
Response from Thidarat S. on Apr 29, 2019
Thank you very much for your review, we are looking forward to welcome back to Sukhothai Heritage on near future.

10/10 Excellent

Lelany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sukhothai Heritage Resort is a wonderful place to stay and relax from the moment you arrive you are given a warm smile and a welcome drink. Sunset time was beautiful by the pool and could be seen from our balcony as well. I was only there for a night so did not have time to see what was in the surrounding area so I ate that hotel. The food was good but it is recommended to order your food prior to your dinner reservation as the food takes awhile to prepare.
Stayed 1 night in Mar 2019
Response from Thidarat S. on Apr 29, 2019
Thank you very much for your review, we are looking forward to welcome back to Sukhothai Heritage on near future.

10/10 Excellent

Chantrarat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite & Comfort
Quiet and comfort. Reasonable price. Staffs are friendly.
Stayed 1 night in Dec 2018

10/10 Excellent

Bic, Bangkok, THAILAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly relaxing atmosphere with low rise resort and 2 pools. I like this healthy breakfast. The nice neighborhood includes small zoo, chinese temple, organic farm. All is accessible by short biking distance from the hotel.
Stayed 2 nights in Dec 2018

4/10 Poor

GS, Chiang Mai

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is absolutely gorgeous… Incredibly beautiful and private… But that just makes it more heartbreaking that they have not hired even one employee with a shred of service mentality The ONLY reason ANY tourist would be in this area ... THE ONLY ... is Sukothai. But in your room is not the tiniest pamphlet about Sukhothai Sukothai is large and you might want to plan your time at the site ... but they do not have any map of the historical site ( even though I later found out they could’ve gotten one for free from the historical site ) Sukothai is Famous for photography and many people will want to be there around sunset and sunrise… But the staff could not recommend a place to be at sunrise or sunset… I did not even know in what direction would be the sunrise or at what time It’s as if the staff believes that everyone has arrived simply to stay inside the walls of the hotel and that making this day enjoyable is only about what happens inside the hotel… Despite the name of the hotel clearly showing that this is not white people have arrived The fact that this would be so easy to do, and that they could do it once and then hand a little Sukothai primer packed every guest that would cost them almost nothing but dramatically improve the value and enjoyment just makes a job dropping that no one at the hotel has thought of this yet
Stayed 1 night in Dec 2018

10/10 Excellent

Michelle, Glen mills ,Pa

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a Very nice hotel very close to Sukhothai airport. I have stayed here twice And would definitely return! The roooms are very clean and the hotel is beautiful!
Stayed 1 night in Oct 2018

10/10 Excellent

Anusorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Kero, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall hotel is excellent but far from downtown.
Stayed 1 night in Jul 2018

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay for and early flight at the airport
The hotel is great if you need to catch a flight early in the morning. Over all it a beautiful hotel and decent restaurant. The only problem I had was I had booked a superior room with a king size bed through the app that was already paid for and booked 2 days earlier but when I arrived they said I had to pay extra for the king size bed so had to settle for 2 small beds to be put together We did arrive later than the normal check in time and since we were going to sleep early because we had a early morning flight did not think it was worth to pay extra. That was the only disappointment with this resort.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No iron and ironing board
Resort has no iron and ironing board.

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel near beautiful little airport
a charming hotel with great food. Staff were wonderful

10/10 Excellent

geert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel on the way to Si Stachanalai
The hotel starts looking its age (9 years) and is on the private road to the Sukhotai airport which is not obvious to find in the dark. Food was excellent and so was the breakfast buffet. The room was spacious with a nice balcony overlooking the pool. I was clearly the only one using the pool. If ever I want to write a book, this is the perfect place

10/10 Excellent

Ms. Sumalee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXcellence

10/10 Excellent

James, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic property near Sukhothai airport.
Stayed 2 nights recently. Fantastic property! Great room, excellent swimming pool and really good food. The breakfast is very nice; good coffee and perfectly poached eggs! They offer free bicycles for pedaling about the area, which is nice. There is a zoo nearby and an organic farm. The service was impeccable, the staff were friendly and helpful. It's a bit out of the way for visiting the old city temples, but the resort has a van service that took us for a fee. The airport is a 3 minute drive, so it was extremely convenient for arrival and departure. I'd return to stay again anytime.

8/10 Good

hui, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairyland.
I like the place because everything is goood especially the swimming just few steps from my room.

10/10 Excellent

Andrew, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to start your Sukhothai adventure
This is a really nice place about 1.2 km from the entrance to the Sukhothai Historical Park. It's really nice and quiet with a pool and nice breakfast. I've been here twice now and the staff are friendly and very helpful. There was a problem with the air conditioner in the room and they changed me to a new room very quickly. Wat Chang Lom is right behind it.

10/10 Excellent

Jutamas, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Destination in itself
Nice place to stay within the airport. A destination in itself. We can ride bicycles to surrounding zoo and cultural attractions.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Very beautiful but too far and too inconvenient to get anywhere.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice but extremely remote
Luckily we were only staying as convenience to be near the airport but for a holiday or visit I would certainly look to other accommodation in sukhothai first. The rooms are lovely, although in the suite we had we did have a dead mosquito nest in the toilet and a dead baby bird on the balcony - other than this it was pretty spotless so I assume these were not occurrences that happened through lack of cleaning but just unfortunate coincidences. The service could be more consistent - some customers had their luggage escorted to their room for them, others didn't. Some staff were lovely and others seemed extremely bored (although to be fair it was absolutely empty on the nights we stayed. The pool area is lovely but could do with some maintenance - as you walk around in the pool many of the floor tiles are loose or have come away altogether and are floating around on the bottom of the pool. Not much else to say - nice accommodation and the grounds are lovely but felt a bit soulless.

10/10 Excellent

Harry, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utter luxery
A really beautiful hotel, a real treat, do yourself a favour and book a couple of nights there!

10/10 Excellent

WIPON, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Affordable; Service: Outstanding; Cleanliness: Pleasant; natural insects and mosquitoes

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best in Sukhothai
This is a really nice hotel if you want to away from town. Good place. Good Staff

8/10 Good

W, german

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel clean , staff friendly
hotel is located in the middle of no-where, but therefore very quiet rooms are ok and staff is very friendly

8/10 Good

Mario, Mexico & Germany

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel- restaurant needs to improve
Plus: the rooms are great, very comfortable I would give them a 5. The hotel is away from town, but that can also be an advantage as there is no noise and it is very relaxing- you only hear the birds. Minus: The restaurant has a limited menu, especially for breakfast. Limited wine list. Being 4 stars, they should offer more food options also because it is your only choice to eat.

8/10 Good

Louis, Australia - VIC - Regional VIC

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average, in need of maintenance; Value: well priced; Service: Friendly; Cleanliness: public areas a bit dirty; definitely worth a visit if you want a relaxing few days - great organic food

6/10 Okay

Verified traveler

Liked: Room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to relax and recover
Our main reason for visiting the area was to visit the ancient city of Sukhothai, and this hotel is a good 40 minute drive from there, which only their own van as an option, which is quite expensive. Having said that, the hotel is really lovely, and so as a treat, it felt worth it, and we did have a driver and air conditioned van from 8am until around 4pm for about £50, so not that bad really!!! On the first night, it felt like we were the only guests, and the waiter at dinner brought us freshly baked rolls, explained all the specials, and generally made sure we had absolutely everything we could need, excellent service. On the second night, there was some kind of Chinese/Japanese travel agent meeting going on, and our waiter from the night before said hello, and then he would be working upstairs that night. We didn't get anywhere near as good a service, which after how special the first night was, felt disapointing. The food on both occassions was excellent though. I had the swimming pool to myself when I used it, and it was very peaceful and tranquil. I would recommend this hotel as somewhere to have a bit of recovery time from travelling about, and just accept that cost of getting to Sukhothai as part of the experience.

6/10 Okay

Planethead, Perth WA, Australia

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
A beautiful resort but need more attentive staff!
A beautiful resort set in the out skirt of Sukhothai. It is actually next to the airport with the closest town being Sawankhalok not Sukhothai despite of the hotel name. Transport to the town is about 30 to 45 min drive. The front desk was efficient and in a true Sukhothai fashion polite, sincere and service with a smile with Rung leading the team at the Front. The up keep of the surrounding such as pools, yes two pools and gardens are superb, unfortunately, the housekeeping is the weak link. We stayed in the suite room for 9 nights, beds were made but floors remained dirty after cleaning with the bathroom supplies not replenished. We constantly having to call to get supplies. The staff at the Lotus Restaurant with the main person, Puy leads a team of staff with limited English during breakfast. it is a hotel for a stopover rather then a destination. No pool service and no in-house day spa setup. Overall, we had fun and enjoyed the stay but will probably choose a different accommodation if we visit Sukhothai again. It took them a week at the Lotus Restaurant to offer us a high chair for our one year old daughter. Late is better than never I guess.

6/10 Okay

Anonymous

Liked: Staff & service, room comfort
Not nearly what it could be.
The overall presentation of the resort is nice, with some problems with the maintenance of the installations, such as the ponds and plumbing. The Kenny G music that continuously plays at night all over the resort is quite annoying. What really displeased me was the overpriced water (30 Bahts, compared to the free water offered in all the other 3 places I stayed in Thailand during this trip) and some less than forthcoming information about the day trips and their prices.

8/10 Good

waraporn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ekking on Nov 14, 2023
Thank you very much indeed for staying with us.

10/10 Excellent

Markus, Idar Oberstein

Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren schon öfter in dem Hotel und waren auch diesmal wieder zufrieden und werden natürlich wieder kommen. Das Personal war wie immer sehr freundlich und zuvorkommend.
Stayed 5 nights in Jun 2023
Response from Sureewan P. on Jun 11, 2023
Thank you very much for choosing to stay with Sukhothai Heritage Resort.We love to hear your feedback and share this memorable to our team members to make a good experience for all our guest to come to stay with us.Once again thank you so much for your fredback and looking forward to welcoming you back again soon.

10/10 Excellent

YUJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

4/10 Poor

Angsikorn

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
สุโขทัยรับปีใหม่ 2565
เป็นโรงแรมที่สวยมาก บริการดี แต่หมอนแข็งมาก นอนไม่สบายเลย หมอนเหมือนเอาไปซักไส้ข้างในเป็นก้อนๆนอนไม่ได้เลย แข็งมากแถมยังเป็นก้อน แอร์เหม็น เป็นฝุ่น นอนตื่นมาเป็นภูมิแพ้อย่างหนัก
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Thida / RSVN on Dec 30, 2019
Thank you for your comment, I will bring to improve our service for better.

8/10 Good

MOTTA

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2019