Standard Room, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Sleep Inn Summersville

2.5 out of 5
Sleep Inn Summersville
701 Professional Park Dr, Summersville, WV

Reviews

9.0

Wonderful

Rating 10 - Excellent. 570 out of 1002 reviews" "
Rating 8 - Good. 327 out of 1002 reviews" "
Rating 6 - Okay. 76 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying here going to & returning from Florida. Best breakfast I have ever had. Rooms are always clean and staff are excellent. A hidden gem.
Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan

Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice. Breakfast wonderful. Obviously an older hotel, which has been updated. Bed was very comfortable. And although the set up the room was still out of date, it was clean and comfortable. Lots of parking. Very safe.. Lots of restaurants with a very short drive. Would come again.
Stayed 1 night in Apr 2024

10/10 Excellent

Gwynedd

Traveled with partner
Clean and quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, especially the lady in the breakfast room. Good breakfast selection and the rooms are very clean. Our first time at a Sleep Inn, we will stay there again.
Stayed 1 night in Apr 2024

6/10 Okay

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Had noisy neighbors. Shower and toilet area confining. Good value.
Stayed 1 night in Apr 2024

6/10 Okay

Christopher

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
The Girl at the front reception checking me in was great. April 7, 2024 10 pm.
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Clean comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Kathryn

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is as good as it was the first time I ever stayed here.
Stayed 1 night in Apr 2024

8/10 Good

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property for an overnight stay
Stayed 1 night in Apr 2024

8/10 Good

James

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Basically a nice hotel for the price point. The staff were very courteous and we enjoyed the breakfast. There was enough area around the property to walk our dog.
Stayed 1 night in Mar 2024

10/10 Excellent

Jane E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Janice

Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Duncan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 1 night in Mar 2024

10/10 Excellent

Iain

Been there before. Excellent half way between Toronto and Hilton Head Island.
Stayed 1 night in Mar 2024

4/10 Poor

Doug

Traveled with partner, Traveled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Old , tired. Too expensive for what we got. Charge for dog and didn’t even tell us they were going to.
Stayed 1 night in Mar 2024

6/10 Okay

tanja

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good overall but we got a double bed instead of the queen we booked and the heating unit was making a lot more noise than it should and we didn’t sleep well as a result.
Stayed 1 night in Mar 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
On our way to South Carolina. A good place to stop for the night. The property itself is run down and smells but the room is clean and the breakfast was decent. Good place to stop.
Stayed 1 night in Mar 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and decent price. Breakfast was good.
Stayed 1 night in Feb 2024

6/10 Okay

james

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only real negative was that we booked a queen size bed and got a double. We were too tired to go down and complain.
Stayed 1 night in Feb 2024

8/10 Good

Norman

Stayed 1 night in Feb 2024

10/10 Excellent

Joan

Stayed 1 night in Feb 2024

10/10 Excellent

Kathrine

Stayed 1 night in Feb 2024

10/10 Excellent

Julius

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chris at the front desk was excellent to deal with. Very helpful and professional.
Stayed 1 night in Feb 2024

8/10 Good

Richard

Stayed 1 night in Feb 2024

8/10 Good

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Nancy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, updated for the most part. Good breakfast and value for money. Travelled with a small dog and senior parent. It would be helpful to show a floor plan when discussing room access to outside doors - . where we were placed was not as close to an exit as it was made to seem. Please consider adding an exterior garbage can by the front door (all doors would be good) for pet waste disposal (and trash) - taking bagged poop back into the hotel seemed very unsanitary and unappealing for other guests, esp for a pet friendly hotel. Lastly, I stayed at this hotel 2 weeks prior and was not advised/charged the “pet surcharge” so I was quite surprised to be charged $15 at checkin. I understand a damage deposit may be necessary but this seemed to be an unexpected cash grab. With that said, I will happily stay here again on my next trip through the area.
Stayed 1 night in Jan 2024

8/10 Good

Howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quiet and clean. The bed was comfortable. Very nice selection for breakfast and very hospitable staff
Stayed 1 night in Jan 2024

10/10 Excellent

Deborah

Traveled with partner
Just arrived and dropped bags off. Now enjoying dinner at the local pub your employee suggested ✔️
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In what seemed like a relatively non busy night we were placed in a room right next to the dining area. We were awakened at 5 am by staff preparing the breakfast service.
Stayed 1 night in Jan 2024

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stay at this hotel every year when heading down to Florida but this is the first time we’ve heard the traffic along Hwy 19. It was quite loud. Usually we are on the second floor but this time we were on the first. Everything else was good…staff, check in, breakfast but the constant traffic noise did bother us.
Stayed 1 night in Jan 2024

10/10 Excellent

Faye

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent desk service
Stayed 1 night in Jan 2024

8/10 Good

Karin

Traveled with family
Liked: Amenities
Great staff and check in experience. Clean room/facility. Good variety for breakfast. Comfortable beds. Quiet despite being close to highway. Would definitely stay there again.
Stayed 1 night in Jan 2024

6/10 Okay

Kenneth

Breakfast items were cold
Stayed 1 night in Jan 2024

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Daryn

Stayed 1 night in Jan 2024

6/10 Okay

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was very slow. The hotel had 1 front desk clerk working, with a major wrestling tournament in town and she was very overwhelmed. Staff was extremely friendly and helpful. Rooms were okay, nothing great but not terrible. Breakfast was great.
Stayed 1 night in Jan 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Easy check in
Stayed 1 night in Jan 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again
The hotel was a basis hotel. The price was good the location was right off of 19. Breakfast was adequate. The hotel was exactly what I expected. A clean decent place to sleep on a long trip.
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Traveled with partner
Shower head could not be adjusted.
Stayed 1 night in Jan 2024

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was our first time, but we probably won’t come back. Sorry
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Stayed 1 night in Dec 2023

10/10 Excellent

Jorma, Alliston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Used to be ok
The shower is useless! This is the second time we got the same room and they haven't fixed the shower! If they give you room 106, don't expect to have a shower. The shower head faces the wall and you can't ajust it. Carpet has stain marks. This room is extremely noisy for some reason!
Stayed 1 night in Dec 2023

10/10 Excellent

Suzy

Traveled with partner
Liked: Amenities
The employees here were so nice. The lady doing the breakfast bar was awesome and the front desk lady was also. They went above and beyond if you needed anything. Very clean and comfy beds. I would highly recommend
Stayed 1 night in Dec 2023