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Reviews of Evergreen Condominiums by Keystone Resort

3 out of 5
Evergreen Condominiums by Keystone Resort
21700 US-6, Keystone, CO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 196 out of 301 reviews" "
Rating 8 - Good. 75 out of 301 reviews" "
Rating 6 - Okay. 14 out of 301 reviews" "
Rating 4 - Poor. 7 out of 301 reviews" "
Rating 2 - Terrible. 9 out of 301 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Chris N Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Homestead 2027. It was very clean and roomy. Hardwood floors throughout but bedrooms. When reserving it said two twin beds...we got a double. The TV in the livingroom never worked, two people came to look at it, said it was broke. Was offered to see if they could move us but the 6 of us had an exhausting day and did not sound appealing to pack up. We did have a tv in the master bedroom but would have been nice to have the one in the livingroom. The thermostat gave us fits and we had it turned all the way down and it was ridiculously hot, got it working properly our last day. The view is beautiful. We got there in the dark and it was difficult to see. We used the kitchen, pretty much had everything but a 9x13 pan. Kids used hot tub and pool, it was nice. A bit dark in the pool area in the eve, maybe needs pool lights. We would stay again but I think I'll leave Colorado visits to the summer!
Stayed 4 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very lovely and quiet. The rooms were amazing with wonderful views into the mountains. I brought my children for a ski holiday and they had an amazing time.
Stayed 2 nights in Feb 2024

10/10 Excellent

Stewart

Stayed 1 night in Feb 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Happily surprised how big it was
Stayed 1 night in Feb 2024

2/10 Terrible

Christopher

Stayed 5 nights in Dec 2023

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2023

8/10 Good

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The condo was nice and well taken care of. No issues Thank you
Stayed 1 night in Nov 2023

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Temperature in the condo was difficult to control which made it difficult to sleep. Otherwise condo was fantastic
Stayed 2 nights in Sep 2023

10/10 Excellent

Tawna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely will be back liked the , apartment style hotel , loved the fact we could cook ...
Stayed 2 nights in Aug 2023

10/10 Excellent

Angelina

Stayed 1 night in Aug 2023

8/10 Good

Richard

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Darryl

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Love the off season pricing for a quick stop while traveling home to Michigan. Perfect place to stop in for a night and relax before continuing home.
Stayed 1 night in Jul 2023

2/10 Terrible

Rajagopal, Louisville

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
1. They charged us about $12 more than what Expedia stated. 2. No A/C, which was counter to what Expedia said under amenities. 3. No wifi for both days. 4. TV did not work for both days. Staff could not answer why charge was higher or fix problems. It was our 40th wedding anniversary and was a miserable stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kenneth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
The most beautiful property I’ve ever stayed at. Mountain views that I never thought I’d be able to afford in this life, comfortable amenities, huge indoor pool and 2 hot tubs. The snake river trail which is steps from the property also would have made the entire trip worth it. We’ll stay longer next time!
Stayed 1 night in Jul 2023

10/10 Excellent

Janet

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked easy access to the pool/spa area. Lots of nearby restaurants.
Stayed 4 nights in Feb 2023

8/10 Good

Jorge R Martin Del

Stayed 4 nights in Feb 2023

10/10 Excellent

Theodore Brandon

Stayed 6 nights in Feb 2023

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The condo was very clean like home feel. Having the pool and hot tub after a day of skiing was wonderful. Would definitely book again in the future.
Stayed 3 nights in Jan 2023

10/10 Excellent

Carlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the place!
Stayed 2 nights in Oct 2022

10/10 Excellent

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was amazing! Here is what my boyfriend wrote in their booklet: What a beautiful condo! My girlfriend booked this as a weekend birthday surprise and it turned out perfect. I work for a vacation rental company myself and I know it’s hard to find places for one night. So thank you for accommodating our short stay. The aspen trees and beautiful!!!!
Stayed 1 night in Oct 2022

10/10 Excellent

Shane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful and clean
These condos are delightful and clean and beautiful and cozy! The pool area and bbq areas are awesome
Stayed 1 night in Aug 2022

10/10 Excellent

Arleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and serene area, nice amenities, easy hikes within walking distance, beautiful views
Stayed 3 nights in Jul 2022

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall good
The room was amazing. The walk from the parking lot to the room was miserable. The views and trails were amazing.
Stayed 6 nights in Jul 2022

6/10 Okay

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The dishwasher leaked
Stayed 6 nights in Jul 2022

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Great place!!!
Stayed 1 night in Jun 2022

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keystone ski trip
The condo was clean and very roomy with an amazing view!!
Stayed 1 night in Apr 2022

10/10 Excellent

Theodore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, had a great stay, so convenient to everything, great pool and hot tub. Staff was very helpful and friendly!
Stayed 4 nights in Mar 2022

2/10 Terrible

Michael R.

Disliked: Cleanliness
Poor communication, then unit was not cleaned when I arrived
I booked this condo last minute on the morning of my stay. The VRBO listing was very limited with only a single photo of the interior (the bathroom). The rest of the listing was also very generic, but said it was hosted by Keystone Resort so I assumed they were reputable and went ahead and booked. I received a confirmation email but did not receive any check in instructions. As the day wore on I called Keystone and they said they don't have anything to do with VRBO reservations, so I called VRBO. After two calls and approximately an hour on hold, the agent was able to contact the lister (who turned out to be Expedia) and get me check in instructions emailed. I checked in at the main Keystone check in building around 9:00pm and after wandering a bit to find the building and unit I lugged six suitcases up three flights of stairs only the find the unit totally uncleaned. Dirty dishes in the sink, dirty bathrooms, beds not made, etc. The unit itself looked worn but would have been okay had it been cleaned. The Keystone team was apologetic and moved me to a different unit that was nicer, so thankfully I wasn't stuck in the dirty unit. Overall a very difficult experience. Next time I go to Keystone I will book directly on the Keystone website - at least the reservation and communication would have been easier.
Stayed 2 nights in Feb 2022

6/10 Okay

Gregory Evans

Traveled with family
Liked: Staff & service, amenities
Nice but not what I booked based on request and the photos shown! Requested two rooms with queen beds got one room with twin bunk beds for a grown man to sleep in and one room with queen bed! View of sidewalk and parking lot!!!!!!! Pictures all show high ceilings with large picture windows of mountains! I walked into 8’ ceilings and a giant wood wall! Window to sidewalk!
Stayed 5 nights in Feb 2022

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IT's okay
Stayed 1 night in Feb 2022

6/10 Okay

Breandan S.

It was OK
Check in process was ok, there was a significant language barrier, but that wasn’t a huge deal. It’s pretty straight forward. In the effort to go net zero there are now no maps to tell you where you are going, this can make the parking process at night difficult. The one bedroom was very big, and very nice for two exceptions: 1) rat traps set out in clear site 2) there were crumps and nuts left in the fold out bed. The pool/hot tube were out of date in need of renovation and the bathroom at the pool resembled a truck stop bathroom outside of the sturgis bike rally. Absolutely disgusting. Some punk kids had destroyed it one night but the previous night it was pretty gross.
Stayed 2 nights in Jan 2022

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was upgraded! Our place was amazing! Thank you Hotels.com and Keystone!
Stayed 1 night in Jan 2022

10/10 Excellent

Dinia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Evergreen condominiums are beautiful. It was spacious, nicely decorated, and included everything you needed for it to feel like home. I would recommend it to anyone!
Stayed 3 nights in Dec 2021

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice condo but...
This is a very nice property. The building we were in was great except it was difficult getting our luggage there as there are no ramps, just several sets of stairs which was a bit of a hassle.
Stayed 1 night in Sep 2021

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a few days stay.
Beautiful condo. Very well kept, and comfortable. The view from the balcony was fantastic also.
Stayed 1 night in Sep 2021

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful condo!
Absolutely stunning place! Comfortable beds, conveniently located and tastfully decorated. Loved this condo!
Stayed 1 night in Sep 2021

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great views!
Stayed 2 nights in Aug 2021

10/10 Excellent

Brendan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Amenities
It was well appointed and roomy. I would recommend that they replace the window blinds. Many are damaged and unworkable.
Stayed 4 nights in Jul 2021

10/10 Excellent

wendell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved having 15 prairie dogs right outside our living room windows.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2021

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2021

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool Closures - False Advertising
Incredibly disappointed that the on-site pools were closed. We intentionally booked this accommodation as the Hotels.com website states that the pools were open - this is incorrect. We left the slopes early so our young children could use the pool (the youngest of which had repeatedly asked about the pool ALL day). Hotels.com are misleading individuals and giving false information. According to the resort company, they have informed Hotels.com several times to change the information on their website but they have failed to do so.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in Feb 2021