Ratings based on 71 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Nov 30, 2014
Quiet location, close to the lift and bus stop to the village
by A verified traveler
Slopeside 1 Bed StudioPosted Nov 11, 2014
Pros: It was slopeside but they failed to let us know that the lifts we were rooming by wouldn't be open.
Cons: Update the rooms and keep updated pictures online. Once we got to Keystone the main office was almost impossible for us to find.
The room was extremely small with a very uncomfortable bed, couch, and futon. No one got any sleep any of the four nights we were there. I wouldn't recommend the mountain stay to anyone. Stay in Denver where you will not only get some sleep.
Recommendedby Marthafrom Boulder
Difficult to get checked inPosted Oct 24, 2014 on Hotels.com
The name and address listed on the hotels.com site refer to the conglomerate of condo resorts in the area and the common check-in location for all of them rather than a specific hotel. We were looking for a hotel at that address, so we were confused to start with. Then the building at the specified address was under construction, so we didn't stop there, just kept looking. Finally we saw a very detailed sign near the construction site that was very helpful but not readable unless you drive right up to it. The condo, once we finally got there, was very nice. However, since the reservation that you make does not specify a particular resort, the quality of our accommodations is no indicator of the quality of the accommodations you might be assigned.
for Overnight Stay Before Destinationby A verified traveler
Great location. great room.Posted Aug 4, 2014 on Hotels.com
Stayed in Keystone 1 night August 1, 2014. Pleasantly surprised by this room. Location was great, at the bottom of the ski run. Furnishings were very nice.
for Familiesby Crystalfrom Greeley, CO
Murphy Bed HorrorPosted Aug 4, 2014 on Hotels.com
The room was newly remodeled, but the hallway and elevator were in horrible shape. The carpet in the hallway was ratted and torn, the rugs were damaged and stained. The room had a dorm room smell and the shower stall appeared to be dirty. The grout was dirty and the tub was stained. There was next to no water pressure in the shower and the fan sounded like it was going to explode at any moment. The description of the room said queen sized bed, not queen sized murphy bed. The closet it came out of made us feel like we were sleeping in a box because the doors didn't fold and retract. The mattress was hard and the sheets smelled stale. We had to put cushions from the couch between the mattress and headboard because there was a horrible gap between the two. The sheets for the hide-a-bed smelled like rancid oil. The room was horribly hot because there was no A/C. We turned on the fan and opened the window and still there was no relief. Could not tell if/where there was ice and we couldn't immediately find an ice bucket anyway.
Recommendedby Underwhelmedfrom Keystone
ModestPosted Jul 29, 2014 on Hotels.com
The stay was underwhelming. Check-in went smoothly. The hotel was tricky to find. The room was clean, yet modest. After a long day of activities, we were looking forward to a comfortable night's rest. We pulled down the bed and when we plopped onto it, there was a thud! The bed was like a board. My girlfriend had to move to the couch in the middle of the night because her back was hurting from the hard bed. I toughed it out but woke up very tired from the tossing and turning of not being able to get comfortable.
for Everyoneby A verified travelerfrom Ft. Collins, CO
Beautiful condo for skiing!Posted Jul 28, 2014
This condo was very cute and newly remodeled but if you spent more than the night in it it was uncomfortable. The bed was like a rock and the couches too. Not much fun for a summer stay but the mountains are GEORGEOUS and the staff were amazing!
Recommendedby Dale and Sharonfrom Denver, co
Good placePosted Jul 22, 2014 on Hotels.com
We only stayed one night but enjoyed it!
for Getaway With Friendsby Scottfrom Lakewood
Last time I stay there.Posted Apr 26, 2014 on Hotels.com
Multiple maintenance issues: sink was coming apart, light switch cover broken, broken glass all over patio--looked like nobody had been there for awhile. TV wasn't working and the 2 maintenance men they sent to fix it took forever to show up stank of smoke and didn't do anything else.
for Personal Eventby pohlmacsfrom Tempe, AZ
A great stay not too far away from the slopes.Posted Mar 8, 2014 on Hotels.com
Check-in was friendly and efficient. The room was great for one person, maybe two -- I couldn't see fitting 4 people in there with the Murphy bed and a couch. Bathroom counter was long and spacious. Very close to the Keystone shuttle, but shuttle is often late and almost easier to just walk to the Mountain Village base. Pool/spa/sauna building was close by. Spa is nice and hot, people were friendly, pool is heated, but the sauna does get hot at all. Very quiet facility, enjoyed the sleep. Outdoor parking is a bummer considering that there was indoor parking with plenty of open spaces when I was there.