Ratings based on 695 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
80% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel convenient to where I needed to be

Posted Jun 29, 2015
Pros: Upgraded room, friendly staff, parking, Starbucks in lobby
Location: Plenty of bars, restaurants, etc. a short drive away to keep you busy. Close to BB&T Center where the Panthers play too.
I was in town for the NHL Draft and the hotel was just a short drive away. There was ample parking and the staff upgraded me when I arrived. Comfortable room, I used the fitness center a couple times, and the Starbucks in the lobby was a lifesaver.
2 out of 5
by A verified traveler

Quite disappointing

Posted Jun 29, 2015
Pros: Nothing
Cons: A lot!
Location: Location was okay, if you can find the place as it was hidden from the main road and there were no signs.
To begin with, they charge you an extra $15 as "resort fee", whatever that means --pool area was off limits; lobby area made me feel more like I was in a bus terminal than in a resort. The common areas needs a lot of attention; hallways had a musty stench; the room had a better look but the carpeting and bathroom floor were sticky. Overall, disappointing.
1 out of 5
by A verified traveler

Terrible hotel do not stay there, power went out

Posted Jun 26, 2015
Pros: nothing
Cons: Management should be fired
Location: Nothing staff did not even know where restaurants were nearby
Horrible worst ever power went out at 10, never came back on throughout night as we roasted they b lasted announcements over the PA until 4 in the morning about moving cars for the power company, power never came back on showered in the dark, they still charged full price for night and sent a 50% off next stay coupon, like I would ever stay in that horrible hotel again, avoid avoid avoid
1 out of 5
by A verified traveler from suwanee, ga.

No good.

Posted Jun 26, 2015
It was nice last year. But not anymore. I won't go back.
1 out of 5
by A verified traveler

Horrible

Posted Jun 25, 2015
No power, no internet, made announcement at 12 a.m. No compensation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent!!

Posted Jun 19, 2015
It was a great experience! I soul de like to return next year!
3 out of 5
Recommended
for Everyone
by A verified traveler from Sunrise, Fl

Overall good choice/value

Posted Jun 2, 2015
Loved the room. Negatives: No mini fridge or coffee maker
4 out of 5
Recommended
for Everyone
by A verified traveler from colombia

Closeto the sawgrass mills

Posted Jun 1, 2015
I didn't know i needed to pay an extra fee for 15 usd per day until i booked the hotel
1 out of 5
by A verified traveler from Calgary

Noises whole night, could sleep till next morning

Posted May 27, 2015
We lived there for 2 nights, the 1st night was ok, the 2nd night was horrible & nightmare, since 9:00pm we called the front desk because the guests (a few women) lived the storey above us made too big noises and laughing, the front desk said they would send a security to check, till 1:15am next morning the situation even worse, I called again, they promised will force them move to another room if they keeping doing this, After 2:30 am I guessed I could starting sleep, no any apologize from their hotel, when checkout I complained and the lady only said sorry without eye touching with us even. The insulation for sure has a big issue in this hotel, this not supposed happened in a hotel, the same with customer service. Not recommend this one.
3 out of 5
Recommended
for Everyone
by A verified traveler from Aruba

Hotel in renovation

Posted May 19, 2015
Pros: Area
Location: IHOP very close by Westfield Broward Mall, The Fountains and Sawgrass Mills Mall are a drive away.
It was not a bad experience, just that the hotel is under constructions but they are working discretely to avoid any inconvenience to the guests. Room was okay. They toilette was not working when we checked into the room, but they sent someone to fix it immediately. Our last evening we stayed they forgot to put fresh clean towels. We had to wait for more than an hour and called 3 x in order to get the towels. But overall the area is nice and convenient you do need a car to bring you places.