Ratings based on 70 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Highly recommendedPosted Oct 11, 2014
Pros: Beautiful gardens and surroundings and walk across the road to the beach
Cons: All the rooms are now being refurbished, so nothing springs to mind
Location: Walk to beach, Alex surf club. 5 mins drive to Mooloolaba
I stay here regularly. Central to everything, beautiful lagoon pool and always clean.
for Everyoneby A verified traveler from Brisbane
Great hotel across the road from the beachPosted Sep 30, 2014
We had an upgraded room which was fantastic. Everything so fresh new and clean. Huge veranda that overlooked the beach. All staff where very friendly. Housekeeping came to unlock the second bedroom in the apartment straight away for us. Hotel is so close to everything. IGA right next door. Nice tavern to eat where the food was not overly expensive and very nice just down the road. Surf club also short walk away. Wished we could have stayed longer. Great for families
for Everyoneby A verified traveler from New South Wales
Beautiful 2 bed apt, spacious and very comfortablePosted Sep 20, 2014
Early check in no hassle, apartment was amazing with ocean views. Great comfortable bed, spa bath, tastefully decorated.
for Everyoneby A verified traveler from Toowoomba
great location for sunshine coast marathon.Posted Sep 7, 2014
Pros: Its location, its garden and pools and its rooms- so spacious and so clean
Location: Is a great location to a number of shops and takeaways, so food and drink were not an issue. Close to the beach
We came overnight with another family, for some members to run the race. Was an ideal spot for them and close to the beach and parks for those not running. Was fantastic to have the heated pool as at the time of the year we were there it was too cold for the other outside pool. Great time, lovely clean place. Will come again.
for Familiesby A verified traveler
Close to the beach and walking pathPosted Aug 10, 2014
Pros: Located away from the main highway
Location: easy walk to eatingfacilities and Surf life saving Club amenities
We had en enjoyable stay - enjoyed the quietness of the location away from noise of traffic
for Everyoneby A verified traveler
Newly refurbished roomPosted Aug 4, 2014
Pros: It's close to everything
Cons: It would be nice if returning guests were acknowledged
Location: Alex Surf Club is walking distance
The room we were allocated had been newly refurbished and was clean and immaculate. Nice ocean view from balcony
for Everyoneby A verified traveler from Auckland, NZ
Great situation - handy to beach, shopping centresPosted Jul 21, 2014
Pros: Fabulous setting , great views and helpful staff
Location: Walking distance to many restaurants, lots of great walks on fabulous boardwalks, short drive to main shopping plaza and many areas to explore.
Great experience but was a little cold and could have done with more bedding.
for Everyoneby A verified traveler from New Zealand
Conveniently locatedPosted Jul 21, 2014
Loved the view from room. Great location as it was close to beach & within walking distance of the plaza & Maloolaba. Bus service straight outside resort. Has a beautiful setting. We enjoyed our stay very much
by A verified traveler
Very disappointed.Posted Jul 6, 2014
Pros: Good location
Cons: They need to teach the young staff on duty how to deal with customers when there is a problem.
I have stayed at this resort regularly and went back again after a short break. Took my parents for a short overnight stay while I went there for business, so booked a 2 bedroom penthouse. On arrival, parents went to their room for a nap and there is no handle on the inside of the bedroom door. If the door closes they will be locked in, and as I leave at 5.30am for a business event, they won't be able to get out. Problem with TV. When the girl comes up to look at that we show her the bedroom door handle. Maintenance guy away sick, can't do anything about it. Dad tells her if she brings up a screw driver he can fix it. She bought up the screw driver and he fixed handle TV remote will not work with TV. Someone came up and had a look and said they'd need to send someone else up. 1 1/2 hours later followed up again. Nothing they can do. Maintenance guy is away sick and they don't know where he keeps the spare remotes. We'll have to change channels manually. Can't see buttons on front of TV to change channels manually. They can't bring another TV up till 7pm. In the meantime I go to the 2nd bathroom and the toilet seat is broken and moves when you sit on it. Carpet is filthy and desperately needs cleaning. I give up and ask to speak to the Manager on site. No manager on site till 7pm and I ask him to call me. He calls and is apologetic and finally comes to the room with a spare remote where we show him the other items. No compensation offered.
for Everyoneby Jane from Queensland.
Paradise on EarthPosted Jul 1, 2014
Pros: Cleanliness of room, closeness to all our interests, beach, shops, coffee cafés, ease of coming and going, security system, pleasant clean grounds.
Location: Location is between Maroochydore where the grocery shops, cinemas, clothes and boutique shops are and Mooloolabah for coffee, restaurants, beach.
We arrived early and our room was ready, staff efficient and friendly, room was beautiful, nice view, close to everything - beach, restaurant, shopping complex underneath building, serves perfect breakfasts, walking tracks. Enjoyed our stay, will definitely come back.