Ratings based on 19 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom sydney
nice n comfiePosted Dec 31, 2014
excellent service. good location n so comfortable.
for Familiesby Santiagofrom Barcelona
Magnifico hotel .Atencion Fantastica.Buena ubicaciPosted Oct 13, 2014 on Hotels.com
Me senti estupendamente tanto por las instalaciones del hotel como por el trato de sus empleados.Fantastico.
for Business Travelersby Paulfrom Jakarta
OkPosted Aug 28, 2014 on Hotels.com
Ok hotel, very noisy ac that I turned off.
Recommendedby Wimasfrom California
Posted Jul 11, 2014 on Hotels.com
This hotel is very nice. We love our room and the breakfast. However it is located very close to several mosques. We stayed there on the first day of Ramadhan, we could hear the chanting until 12 midnight, then it started again at 2:30 for a few hours. We didn't sleep enough that night.
for Business Travelersby A verified traveler
Posted Jun 4, 2014 on Hotels.com
for Everyoneby Pfrom Basel, Switzerland
Good choice in Surabaya, depending on room pricePosted May 17, 2014
Pros: Nice & clean rooms with decent amenities. Excellent staff. Santika quality.
Cons: Dining is overpriced, with too small dish portions. Food ok. Room prices a little on the high side given the not so central location.
Location: Location is mediocre. About 2km walking distance to the center (if SUB actually has one).
Overall enjoyed my one night stay due to the nice room and great staff. You get the typical Santika quality for your money.
Posted May 3, 2014 on Hotels.com
for Everyoneby Johnfrom Toronto
Business trip 3 night. Great staff HelpfulPosted Apr 13, 2014
Pros: Very clean and helpful staff. .Close to downtown Surabaya
Location: Close to downtown, and shopping malls
Great staff, helpful. Nice clean rooms. Air conditioner works. Great buffet in the morning.
for Familiesby B Nuswantofrom Sangatta
Awesome ServicePosted Mar 5, 2014 on Hotels.com
We stayed for 2 nights in February 2014 - it was a great experience. Everyone at this hotel, from security to housekeeping staff, offered heartfelt service. Customer service staff was very responsive. Check-in and check-out was quick. Breakfast was tasty.
for Getaway With Friendsby foodloverfrom Singapore
comfy beds.Posted Feb 19, 2014 on Hotels.com
Stayed for 3 nights. staff were friendly and courteous. Breakfast selection was good. Good value!