Book your room at JW Marriott Surabaya

Room type

Deluxe Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Studio, 1 King Bed

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Studio

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Suite, 1 Bedroom

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Suite, 2 Bedrooms

Max Occupancy: 6 guests (up to 5 children, 5 infants)

Deluxe Room, 1 King Bed, Business Lounge Access

Max Occupancy: 3 guests (up to 2 children, 2 infants)

5-star luxury hotel in Surabaya with 4 restaurants

Location

Situated in Surabaya, this luxury hotel is close to BG Junction, Tunjungan Plaza, and Grahadi. Also nearby are Joko Dolog Statue and Sharp Bamboo Monument.

Hotel Features

In addition to 4 restaurants, JW Marriott Surabaya features an outdoor pool. Other amenities include a bar/lounge and a coffee shop/café.

Room Amenities

LCD televisions include cable channels. Guestrooms also feature deep soaking bathtubs, complimentary wireless Internet access, and complimentary high-speed (wired) Internet access.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool and a children's pool, JW Marriott Surabaya provides a health club and a sauna. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 5-star property offers access to a business center and a meeting room. Event facilities measuring 132434 square feet (12308 square meters) include a conference center. This luxury hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service. Parking is available onsite for a surcharge.

JW Marriott Surabaya has designated areas for smoking.

  • Airport transportation (surcharge)
  • Total number of rooms - 407
  • Number of floors - 25
  • ATM/banking
  • Bar/lounge
  • Coffee/tea in lobby
  • Coffee shop or café
  • Free! Complimentary newspapers in lobby
  • Free! Shopping center shuttle (complimentary)
  • Gift shops or newsstand
  • Hair salon
  • Computer station
  • Designated smoking areas
  • Beach/pool umbrellas
  • Tours/ticket assistance
  • Free! Free Wi-Fi
  • One meeting room
  • Elevator/lift
  • Health club
  • Garden
  • 24-hour front desk
  • Business center
  • Dry cleaning/laundry service
  • Laundry facilities
  • Spa treatment room(s)
  • Multilingual staff
  • Porter/bellhop
  • Luggage storage
  • Safe-deposit box at front desk
  • Train station pickup (surcharge)
  • Conference space size (meters) - 12308
  • Year Built 1996
  • Number of restaurants - 4
  • Conference space size (feet) - 132434
  • Conference center
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Outdoor pool
  • Wedding services
  • Valet parking (surcharge)
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Internet

Available in all rooms: Free! Free Wi-Fi , Free! Free wired high-speed Internet

Available in some public areas: Free! Free Wi-Fi

Parking

Valet parking (surcharge)

Room Amenities

  • Premium bedding
  • Air conditioning
  • Climate control
  • Phone
  • Minibar
  • Coffee/tea maker
  • Free! Complimentary bottled water
  • Minibar (stocked, some free items)
  • Daily housekeeping
  • Turndown service
  • Designer toiletries
  • Private bathroom
  • Bathrobes
  • Free! Complimentary toiletries
  • Hair dryer
  • Bidet
  • Deep soaking bathtub
  • Slippers
  • Separate bathtub and shower
  • Iron/ironing board
  • Desk
  • Cable TV service
  • Free! Free Wi-Fi
  • Free! Free wired high-speed Internet
  • Blackout drapes/curtains
  • In-room massage available
  • Free! Complimentary newspaper
  • In-room safe
  • Room service (24 hours)
  • Cribs/infant beds (surcharge)
  • Individually furnished
  • LCD TV
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Where to Eat

JW Marriott Surabaya has 4 restaurants on site.

Late night fare is available from 24-hour room service.

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Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Spa Services

  • Hot stone massage
  • Reflexology
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Body treatments
  • Facial treatments

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Debit cards not accepted

No pets or service animals allowed

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Fees

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
  • A 10 percent city/local tax will be charged
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
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We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

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