Book your room at JW Marriott Surabaya

Room type

Deluxe Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Studio, 1 King Bed

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Deluxe Room, 1 King Bed, Business Lounge Access

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Studio

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Suite, 1 Bedroom

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Suite, 2 Bedrooms

Max Occupancy: 6 guests (up to 5 children, 5 infants)

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Luxury hotel with 4 restaurants and outdoor pool

Location

Situated in Surabaya, this luxury hotel is within a 15-minute walk of BG Junction, Tunjungan Plaza, and Grahadi. Joko Dolog Statue and Sharp Bamboo Monument are also within 1 mi (2 km).

Hotel Features

4 restaurants, an outdoor pool, and a health club are available at this hotel. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite.

Room Amenities

All 407 individually furnished rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include minibars (stocked with some free items), minibars, and LCD TVs.

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Hotel Amenities

Hotel Amenities

In addition to an outdoor pool and a children's pool, JW Marriott Surabaya provides a health club and a sauna. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 5-star property offers access to a business center and a meeting room. Event facilities measuring 132483 square feet (12308 square meters) include a conference center. This luxury hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service. Onsite self parking is complimentary.

JW Marriott Surabaya has designated areas for smoking.

  • Airport transportation (surcharge)
  • Total number of rooms - 407
  • Number of floors - 25
  • ATM/banking
  • Bar/lounge
  • Breakfast available (surcharge)
  • Coffee/tea in lobby
  • Coffee shop or café
  • Free newspapers in lobby
  • Free shopping center shuttle
  • Gift shops or newsstand
  • Hair salon
  • Computer station
  • Designated smoking areas
  • Beach/pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Garden
  • Elevator/lift
  • Health club
  • 24-hour front desk
  • Business center
  • One meeting room
  • Dry cleaning/laundry service
  • Laundry facilities
  • Spa treatment room(s)
  • Multilingual staff
  • Porter/bellhop
  • Luggage storage
  • Safe-deposit box at front desk
  • Train station pickup (surcharge)
  • Year Built 1996
  • Number of restaurants - 4
  • Conference space size (feet) - 132483
  • Conference center
  • Snack bar/deli
  • Conference space size (meters) - 12308
  • Free self parking
  • Sauna
  • Children's pool
  • Outdoor pool
  • Wedding services
  • Valet parking (surcharge)
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Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free Wi-Fi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Free self parking, Valet parking (surcharge)

Room Amenities

  • Premium bedding
  • Air conditioning
  • Climate control
  • Phone
  • Minibar
  • Coffee/tea maker
  • Free bottled water
  • Minibar (stocked, some free items)
  • Daily housekeeping
  • Turndown service
  • Designer toiletries
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Deep soaking bathtub
  • Bidet
  • Slippers
  • Separate bathtub and shower
  • Iron/ironing board
  • Desk
  • Cable TV service
  • Free WiFi
  • Free wired high-speed Internet
  • Blackout drapes/curtains
  • In-room massage available
  • Free newspaper
  • In-room safe
  • Room service (24 hours)
  • Individually furnished
  • LCD TV
  • Cribs/infant beds (surcharge)
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

JW Marriott Surabaya has 4 restaurants on site.

Late night fare is available from 24-hour room service.

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Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Spa Services

  • Hot stone massage
  • Reflexology
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Body treatments
  • Facial treatments

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Debit cards not accepted

No pets or service animals allowed

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Fees

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We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

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