Book your room at JW Marriott Surabaya

Room type

Deluxe Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Studio, 1 King Bed

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Deluxe Room, 1 King Bed, Business Lounge Access

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Studio

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Suite, 1 Bedroom

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Suite, 2 Bedrooms

Max Occupancy: 6 guests (up to 5 children, 5 infants)

Luxury hotel with 4 restaurants and outdoor pool

Location

Situated in Surabaya, this luxury hotel is within a 15-minute walk of BG Junction, Tunjungan Plaza, and Grahadi. Joko Dolog Statue and Sharp Bamboo Monument are also within 1 mi (2 km).

Hotel Features

4 restaurants, an outdoor pool, and a health club are available at this hotel. Free WiFi in public areas and a free shopping center shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite.

Room Amenities

All 407 individually furnished rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include minibars (stocked with some free items), minibars, and LCD TVs.

Show more

JW Marriott Surabaya

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool and a children's pool, JW Marriott Surabaya provides a health club and a sauna. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 5-star property offers access to a business center and a meeting room. Event facilities measuring 132434 square feet (12308 square meters) include a conference center. This luxury hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service. Parking is available onsite for a surcharge.

JW Marriott Surabaya has designated areas for smoking.

  • Airport transportation (surcharge)
  • Total number of rooms - 407
  • Number of floors - 25
  • ATM/banking
  • Bar/lounge
  • Coffee/tea in lobby
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Shopping center shuttle (complimentary)
  • Gift shops or newsstand
  • Hair salon
  • Designated smoking areas
  • Beach/pool umbrellas
  • Tours/ticket assistance
  • Free Wi-Fi
  • Computer station
  • Elevator/lift
  • Health club
  • Garden
  • One meeting room
  • 24-hour front desk
  • Business center
  • Dry cleaning/laundry service
  • Laundry facilities
  • Spa treatment room(s)
  • Multilingual staff
  • Porter/bellhop
  • Luggage storage
  • Safe-deposit box at front desk
  • Train station pickup (surcharge)
  • Conference space size (meters) - 12308
  • Year Built 1996
  • Number of restaurants - 4
  • Conference space size (feet) - 132434
  • Conference center
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Outdoor pool
  • Wedding services
  • Valet parking (surcharge)
Show more
Internet

Internet

Available in all rooms: Free Wi-Fi , Free wired high-speed Internet

Available in some public areas: Free Wi-Fi

Parking

Parking

Valet parking (surcharge)

Room Amenities

Room Amenities

  • Premium bedding
  • Air conditioning
  • Climate control
  • Phone
  • Minibar
  • Coffee/tea maker
  • Complimentary bottled water
  • Minibar (stocked, some free items)
  • Daily housekeeping
  • Turndown service
  • Designer toiletries
  • Private bathroom
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Bidet
  • Slippers
  • Separate bathtub and shower
  • Deep soaking bathtub
  • Iron/ironing board
  • Desk
  • Cable TV service
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Blackout drapes/curtains
  • In-room massage available
  • In-room safe
  • Complimentary newspaper
  • Room service (24 hours)
  • Individually furnished
  • LCD TV
  • Cribs/infant beds (surcharge)
Show all room amenities
Where to Eat

Where to Eat

JW Marriott Surabaya has 4 restaurants on site.

Late night fare is available from 24-hour room service.

Show dining options
Nearby Things to Do

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Spa Services

Spa Services

  • Hot stone massage
  • Reflexology
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Body treatments
  • Facial treatments
Hotel Policies

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Debit cards not accepted

No pets or service animals allowed

Show all policies

Fees

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
  • A 10 percent city/local tax will be charged
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Show non-mandatory fees Hide

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Sorry, we seem to have had an issue loading our review content. Try again?