Featured Image Lobby Lobby Lounge Guestroom Guestroom Guestroom In-Room Kitchen Living Room Living Room Living Room Living Room Pool Restaurant Restaurant Restaurant Restaurant Hotel Bar Ballroom Ballroom Meeting Facility Meeting Facility Meeting Facility Executive Lounge Exterior
Featured Image

Book your room at JW Marriott Surabaya

Tell us when you would like to stay

Please enter your travel dates.

Room type
Sort rooms by:
Best Value!

Deluxe Room, 1 King Bed - Retail Deluxe Room

One King Bed
452 square feet • Max Occupancy: 3 adults
Show room information

Studio, 1 King Bed - Retail Studio Room

One King Bed
516 square feet • Max Occupancy: 3 adults
Show room information

Deluxe Room, 1 King Bed, Business Lounge Access - Stay for Breakfast.

One King Bed
452 square feet • Max Occupancy: 3 adults
Show room information

Studio - Stay for Breakfast

One King Bed
Unknown area • Max Occupancy: 3 adults
Show room information
Back to top

5-star luxury hotel in Surabaya with 4 restaurants

Location

Situated in Surabaya, this luxury hotel is close to BG Junction, Tunjungan Plaza, and Grahadi. Also nearby are Joko Dolog Statue and Sharp Bamboo Monument.

Hotel Features

In addition to 4 restaurants, JW Marriott Surabaya features an outdoor pool. Other amenities include a bar/lounge and a coffee shop/café.

Room Amenities

LCD televisions include cable channels. Guestrooms also feature deep soaking bathtubs, complimentary wireless Internet access, and complimentary high-speed (wired) Internet access.

Back to top

At your hotel

In addition to an outdoor pool and a children's pool, JW Marriott Surabaya provides a health club and a sauna. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, technology support staff, and audiovisual equipment. Event facilities measuring 132434 square feet (12308 square meters) include a conference center, a meeting/conference room, and a ballroom. This luxury hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service.

JW Marriott Surabaya has designated areas for smoking.

  • Air-conditioned public areas
  • Airport transportation (surcharge)
  • Total number of rooms - 407
  • Number of floors - 25
  • ATM/banking
  • Audiovisual equipment
  • Ballroom(s)
  • Banquet facilities
  • Bar/lounge
  • Beauty services
  • Business services
  • Coffee/tea in lobby
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Concierge desk
  • Currency exchange
  • Doorman/doorwoman
  • Event catering
  • Exhibit space
  • Shopping center shuttle (complimentary)
  • Gift shops or newsstand
  • Hair salon
  • Computer station
  • Technology support staff
  • Designated smoking areas
  • Beach/pool umbrellas
  • Half board rates available
  • Full board rates available
  • Tours/ticket assistance
  • Free Wi-Fi
  • Dry cleaning/laundry service
  • Elevator/lift
  • 24-hour front desk
  • Business center
  • One meeting/conference room
  • Health club
  • Garden
  • Laundry facilities
  • Massage - spa treatment room(s)
  • Medical assistance available
  • Multilingual staff
  • Self parking
  • Porter/bellhop
  • Luggage storage
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Train station pickup (surcharge)
  • Free outdoor parking
  • Secure covered parking (surcharge)
  • Meeting facilities size (meters) - 12308
  • Conference center
  • Snack bar/deli
  • Year Built 1996
  • Number of restaurants - 4
  • Meeting facilities size (feet) - 132434
  • Sauna
  • Security guard
  • Swimming pool - children's
  • Swimming pool - outdoor
  • Wedding services
  • Valet parking (surcharge)
Show more

Stay connected

Available in all rooms: Free Wi-Fi, Free wired high-speed Internet

Available in some public areas: Free Wi-Fi


Park your car

Free outdoor parking, Secure covered parking (surcharge), Self parking, Valet parking (surcharge)


In your room
  • Premium bedding
  • Air conditioning
  • Climate control
  • Phone
  • Direct-dial phone
  • Complimentary bottled water
  • Minibar
  • Coffee/tea maker
  • Minibar (stocked, some free items)
  • Daily housekeeping
  • Turndown service
  • Designer toiletries
  • Private bathroom
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Bidet
  • Slippers
  • Separate bathtub and shower
  • Deep soaking bathtub
  • Iron/ironing board
  • Desk
  • Cable TV service
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Blackout drapes/curtains
  • In-room massage available
  • Complimentary newspaper
  • In-room safe
  • Free movie channels
  • HBO
  • Individually furnished
  • LCD TV
  • Cribs/infant beds (surcharge)
Show all room amenities

Eat and drink

JW Marriott Surabaya has 4 restaurants on site.

In-room dining choices include breakfast, lunch, dinner, and late night fare, available from 24-hour room service.

Show dining options

Play

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.


Relax
  • Hot stone massage
  • Reflexology
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Body treatments
  • Facial treatments
Back to top

When you arrive

Check-in time starts at 2 PM


When you leave

Check-out time is noon


How you can pay

Accepted at this hotel: American Express, Diners Club, JCB International, MasterCard, Visa


You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Debit cards not accepted

Show all policies

Fees
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
  • A 10 percent city/local tax will be charged
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Show non-mandatory fees Hide

We Should Mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Back to top
Sorry, we seem to have had an issue loading our review content. Try again?