Availability: JW Marriott Surabaya

Room type

Deluxe Room, 1 King Bed

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Studio, 1 King Bed

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Deluxe Room, 1 King Bed, Business Lounge Access

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Studio

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Suite, 1 Bedroom

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Suite, 2 Bedrooms

Max Occupancy: 6 guests (up to 5 children, 5 infants)

5-star luxury hotel in Surabaya with 4 restaurants

Location

Situated in Surabaya, this luxury hotel is close to BG Junction, Tunjungan Plaza, and Grahadi. Also nearby are Joko Dolog Statue and Sharp Bamboo Monument.

Hotel Features

In addition to 4 restaurants, JW Marriott Surabaya features an outdoor pool. Other amenities include a bar/lounge and a coffee shop/café.

Room Amenities

LCD televisions include cable channels. Guestrooms also feature deep soaking bathtubs, complimentary wireless Internet access, and complimentary high-speed (wired) Internet access.

JW Marriott Surabaya Amenities

General

In addition to an outdoor pool and a children's pool, JW Marriott Surabaya provides a health club and a sauna. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 5-star property offers access to a business center and a meeting/conference room. Event facilities measuring 132434 square feet (12308 square meters) include a conference center. This luxury hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service. Onsite parking is available (surcharge).

JW Marriott Surabaya has designated areas for smoking.

  • Airport transportation (surcharge)
  • Total number of rooms - 407
  • Number of floors - 25
  • ATM/banking
  • Bar/lounge
  • Coffee/tea in lobby
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Shopping center shuttle (complimentary)
  • Gift shops or newsstand
  • Hair salon
  • Computer station
  • Designated smoking areas
  • Beach/pool umbrellas
  • Tours/ticket assistance
  • Free Wi-Fi
  • Garden
  • One meeting room
  • Health club
  • Dry cleaning/laundry service
  • Elevator/lift
  • 24-hour front desk
  • Business center
  • Laundry facilities
  • Massage - spa treatment room(s)
  • Multilingual staff
  • Porter/bellhop
  • Luggage storage
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Train station pickup (surcharge)
  • Meeting facilities size (meters) - 12308
  • Conference center
  • Snack bar/deli
  • Year Built 1996
  • Number of restaurants - 4
  • Meeting facilities size (feet) - 132434
  • Sauna
  • Swimming pool - children's
  • Swimming pool - outdoor
  • Wedding services
  • Valet parking (surcharge)
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Internet

Available in all rooms: Free Wi-Fi , Free wired high-speed Internet

Available in some public areas: Free Wi-Fi

Parking

Valet parking (surcharge)

Room Amenities
  • Premium bedding
  • Air conditioning
  • Climate control
  • Phone
  • Complimentary bottled water
  • Minibar
  • Coffee/tea maker
  • Minibar (stocked, some free items)
  • Daily housekeeping
  • Turndown service
  • Designer toiletries
  • Private bathroom
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Bidet
  • Deep soaking bathtub
  • Slippers
  • Separate bathtub and shower
  • Iron/ironing board
  • Desk
  • Cable TV service
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Blackout drapes/curtains
  • In-room massage available
  • Complimentary newspaper
  • In-room safe
  • Cribs/infant beds (surcharge)
  • Individually furnished
  • LCD TV
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Dining

JW Marriott Surabaya has 4 restaurants on site.

Late night fare is available from 24-hour room service.

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Recreation

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Spa
  • Hot stone massage
  • Reflexology
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Body treatments
  • Facial treatments

JW Marriott Surabaya Policies & Fees

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Accepted at this hotel: JCB International, MasterCard, Visa, American Express, Diners Club

General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Debit cards not accepted

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Fees
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
  • A 10 percent city/local tax will be charged
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
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Additional Details

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

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