Ratings based on 4 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
3.5 Service & staff
4.5 Room comfort
3.8 Hotel condition
They paid and stayed.
Recommendedby Meester Jon from England
A welcome slice of luxuryPosted Jun 2, 2014 on Hotels.com
I was just passing through Surabaya on route to Yogya but this was a beautiful hotel and the treatment from the staff was superb. They all knew my name Meester Jon as I walked around the hotel - impressive. The food was very good, the views from the 19th floor were extremely impressive even from the bath which overlooked the window. The pool is decent and the jacuzzi again had a superb view. Not much to fault - I would definitely stay there again
for Business Travelersby Indra
Nice hotelPosted May 13, 2014 on Hotels.com
Good location, good hotel, clean, very convenience for business trip
Recommendedby Gilles from France
Centre of city, clean and goodPosted Aug 13, 2013 on Hotels.com
We were satisfied and happy, one thing need very big attention is locker and jacuzzi area is very poor
by Aditya from Melbourne International Airport (MEL), Airport Drive, Tullamarine VIC 3045, Australia
Is it Meritus???Posted Jan 31, 2013
It was embarrassing Meritus brand. think It is a fake Meritus, how dreadful Surabaya management team.