Ratings based on 8 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.5 Room cleanliness
3.9 Service & staff
4.5 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
by Meester Jonfrom England

A welcome slice of luxury

Posted Jun 2, 2014 on Hotels.com
I was just passing through Surabaya on route to Yogya but this was a beautiful hotel and the treatment from the staff was superb. They all knew my name Meester Jon as I walked around the hotel - impressive. The food was very good, the views from the 19th floor were extremely impressive even from the bath which overlooked the window. The pool is decent and the jacuzzi again had a superb view. Not much to fault - I would definitely stay there again
4 out of 5
Recommended
for Business Travelers
by Indra

Nice hotel

Posted May 13, 2014 on Hotels.com
Good location, good hotel, clean, very convenience for business trip
4 out of 5
Recommended
for Everyone
by Takahiro Nochifrom Yokohama,Japan

コストパフォーマンスはシェラトン以上!

Posted Apr 24, 2014
スラバヤ市の中心部に位置し、比較的周囲の治安も良さそう。 ただし中心部過ぎて重体の影響は大きいかも。ジャカルタの足元にも及ばないが。 ホテル自体は非常に綺麗な4つ星クラスで、バスタブもある。 無線LANおよび有線LAN(こちらは貸出)があり、ネット環境は悪くない。 食事は中の中〜上程度。 朝食はついていなかったが、ビュッフェで150,000Rpくらい。 悪くないが、周囲には歩いていけるようなところに、日本人ビジネス客が行けるようなまともなレストランがなさそうなので、レストランでの食事が重要と考えると、「悪くはないけど…」レベル。 500mほどのところにスラバヤで多分一番規模の大きいショッピングモール「Tunjungan Plaza」があるが、とてもじゃないが歩けない。 タクシーだと混んでいても5000Rp程度なので、とっとと乗ったほうが賢いようだ。 この中にはとんこつラーメンの「山小屋」はじめ、フードコートかロコこなレストランまでたくさんあるので、外で食事なら、とりあえずはこちらに行くのがいいかも。どこもだいたい5,000〜15,000Rp程度でおなかがいっぱいになります。 注意点として、このホテルには両替がありません。 クラス的に考えると信じられないのですが、できないものはできないので仕方ない。 最終日に手持ちのRpがなくなったので、空港までのタクシー代にも事欠き、途方に暮れていると最寄りの両替だと上記の「Tunjungan Plaza」にあるという。 しかしそこまでのタクシー代もなく途方に暮れていると、見かねたレセプションのスタッフが自分のお金を私に貸してくれたうえで「タクシーでTunjungan Plaza行って両替してください」とい言ってくれた。 地獄に仏とはこの事。異国での親切はほんとうに涙が出そうになる。 総括:総額9,000円前後での宿泊で、このバリューであれば再度訪れたい候補となりうる。
5 out of 5
Recommended
for Business Travelers
by Dian Pramudyafrom Jakarta

Lokasi Nyaman Hotel Nyaman Wifi Tidak Nyaman

Posted Feb 24, 2014 on Hotels.com
Secara keseluruhan hotel sangat nyaman. Tempat tidur nyaman, kamar mandi bersih, pelayanan bagus, menu dan rasa makanan saat breakfast ok. Hanya sayang koneksi wifi tidak sampai ke kamar hotel. akan lebih baik jika wifi bisa diakses dr setiap kamar. Karena saat ini orang2 lebih mobile sehingga wifi atau area2 hotspot sangat dibutuhkan di setiap area. Very recommended Hotel, saya akan stay disini lg saat next visit to Surabaya
4 out of 5
Recommended
for Business Travelers
by ninafrom jakarta

hotel bagus dengan harga rasional

Posted Feb 18, 2014 on Hotels.com
Puas menginap di hotel ini. Kamar yang luas dengan interior yang bagus dan bersih. Pilihan breakfast juga cukup beragam dan memuaskan.
4 out of 5
Recommended
for Everyone
by ragprifrom P

Good modern hotel with great location

Posted Sep 18, 2013
This is my first time staying at Meitus Surabaya, so I didnt know what to expect. Arrived at the lobby, greeted by the staff very well. Came to the reception desk, check in process was long and inefficient. Check in staff asked to deposit for 2 nights while I stay for only a night (huh?). Went to room accompanied by the staff and get impressed by the very modern properties. There is a glass working desk and it is realy cool. The room is spacious. The bed and pillow were very comfortable. The bathroom is also spacious with separeted shower and bathtube. The closet was inproblem as the water flashes every time and unstopable. The breakfast was enought. The staffs in restaurant were good. The best part of the hotel was it location. It is located on jl basuki rahmat that is walking distance ( 5 min) to Tunjungan Plaza, the bigest mall in Surabaya. Jl Basuki Rahmat is CBD in Surabaya. Taxi is every where and easy to find. I might stay at Meritus in my next visit to Surabaya.
5 out of 5
Recommended
by Gillesfrom France

Centre of city, clean and good

Posted Aug 13, 2013 on Hotels.com
We were satisfied and happy, one thing need very big attention is locker and jacuzzi area is very poor
1 out of 5
by Adityafrom Melbourne International Airport (MEL), Airport Drive, Tullamarine VIC 3045, Australia

Is it Meritus???

Posted Jan 31, 2013
It was embarrassing Meritus brand. think It is a fake Meritus, how dreadful Surabaya management team.