Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
4.2 Room cleanliness
3.5 Service & staff
4.5 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
by Meester Jon from England

A welcome slice of luxury

Posted Jun 2, 2014 on Hotels.com
I was just passing through Surabaya on route to Yogya but this was a beautiful hotel and the treatment from the staff was superb. They all knew my name Meester Jon as I walked around the hotel - impressive. The food was very good, the views from the 19th floor were extremely impressive even from the bath which overlooked the window. The pool is decent and the jacuzzi again had a superb view. Not much to fault - I would definitely stay there again
4 out of 5
Recommended
for Business Travelers
by Indra

Nice hotel

Posted May 13, 2014 on Hotels.com
Good location, good hotel, clean, very convenience for business trip
5 out of 5
Recommended
by Gilles from France

Centre of city, clean and good

Posted Aug 13, 2013 on Hotels.com
We were satisfied and happy, one thing need very big attention is locker and jacuzzi area is very poor
1 out of 5
by Aditya from Melbourne International Airport (MEL), Airport Drive, Tullamarine VIC 3045, Australia

Is it Meritus???

Posted Jan 31, 2013
It was embarrassing Meritus brand. think It is a fake Meritus, how dreadful Surabaya management team.