Featured Image Lobby Sitting Area Lobby Lounge Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Living Room Bathroom Bathroom Bathroom Bathroom Bathroom Bathroom Shower Bathroom Shower Outdoor Pool Gym Spa Reception Treatment Room Restaurant Restaurant Restaurant Restaurant Hotel Bar Hotel Interior Hotel Interior Banquet Hall Banquet Hall Meeting Facility Meeting Facility Meeting Facility Meeting Facility
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  • Featured Image
  • Lobby Sitting Area
  • Lobby Lounge
  • Guestroom
  • Guestroom
  • Guestroom
  • Guestroom
  • Guestroom
  • Guestroom
  • Guestroom
  • Guestroom
  • Guestroom
  • Living Room
  • Bathroom
  • Bathroom
  • Bathroom
  • Bathroom
  • Bathroom
  • Bathroom Shower
  • Bathroom Shower
  • Outdoor Pool
  • Gym
  • Spa Reception
  • Treatment Room
  • Restaurant
  • Restaurant
  • Restaurant
  • Restaurant
  • Hotel Bar
  • Hotel Interior
  • Hotel Interior
  • Banquet Hall
  • Banquet Hall
  • Meeting Facility
  • Meeting Facility
  • Meeting Facility
  • Meeting Facility

Book your room at Shangri-la Hotel Surabaya

Room type

5-star luxury hotel in Surabaya with 5 restaurants

Location

Situated in the business district, this luxury hotel is close to Surabaya Town Square, Surabaya Zoo, and Mpu Tantular Museum. Local attractions also include Royal Plaza Surabaya and Sharp Bamboo Monument.

Hotel Features

In addition to 5 restaurants, Shangri-la Hotel Surabaya features an outdoor pool. Other amenities include a full-service spa and a poolside bar.

Room Amenities

Plasma televisions include premium cable channels. Guestrooms also feature complimentary wireless Internet access and bathrooms with shower/tub combinations and bidets.

Shangri-la Hotel Surabaya

At your hotel

In addition to a full-service spa, Shangri-la Hotel Surabaya features an outdoor pool and a health club. Dining is available at one of the hotel's 5 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. High-speed wireless Internet access is complimentary.

This 5-star property offers access to a business center, limo/town car service, and meeting rooms. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and a nightclub. For a surcharge, the property provides a roundtrip airport shuttle and an area shuttle.

Shangri-la Hotel Surabaya has designated areas for smoking.

  • 24-hour front desk
  • Airport transportation (surcharge)
  • Number of floors - 17
  • Bar/lounge
  • Breakfast available (surcharge)
  • Business center
  • Coffee/tea in lobby
  • Complimentary newspapers in lobby
  • Conference space
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Full-service spa
  • Gift shops or newsstand
  • Hair salon
  • Health club
  • Designated smoking areas
  • Tours/ticket assistance
  • Luggage storage
  • Tennis on site
  • Area shuttle (surcharge)
  • Garden
  • Concierge services
  • Total number of rooms - 383
  • Outdoor pool
  • Babysitting or childcare
  • Laundry facilities
  • Limo or Town Car service available
  • Spa treatment room(s)
  • Meeting rooms
  • Multilingual staff
  • Nightclub
  • Poolside bar
  • Porter/bellhop
  • Room service
  • Safe-deposit box at front desk
  • Number of restaurants - 5
  • Sauna
  • Spa services on site
  • Spa tub
  • Steam room
  • Children's pool
  • Outdoor seasonal pool
  • Wedding services
  • Free Wi-Fi
  • Parking (limited spaces)
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Stay connected

Available in all rooms: Free Wi-Fi , Free wired high-speed Internet

Available in some public areas: Free Wi-Fi

Park your car

Parking (limited spaces)

In your room

  • Premium TV channels
  • DVD player
  • Hypo-allergenic bedding available
  • Complimentary newspaper
  • Climate control
  • Air conditioning
  • Blackout drapes/curtains
  • Phone
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Complimentary bottled water
  • Daily housekeeping
  • Turndown service
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Bidet
  • In-room massage available
  • Slippers
  • Shower/tub combination
  • In-room childcare (surcharge)
  • Cable TV service
  • In-room safe
  • Desk
  • Iron/ironing board (on request)
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Free Wi-Fi
  • Plasma TV
  • Free wired high-speed Internet
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Eat and drink

JAMOO - This restaurant serves breakfast, lunch, and dinner.

Nishimura - This restaurant serves lunch and dinner.

Portofino - This restaurant serves dinner only.

Shang Palace - This restaurant serves lunch and dinner.

Desperados - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Room service is available.

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Play

An outdoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a health club, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
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Relax

The onsite spa has massage/treatment rooms. Services include massages, facials, and body scrubs.

  • Body scrubs
  • Massages
  • Facial treatments

The fine print for Shangri-la Hotel Surabaya

When you arrive

Check-in time starts at 2 PM

When you leave

Check-out time is noon

How you can pay

Accepted at this hotel: MasterCard, Visa

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

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