Book your room at Sheraton Surabaya Hotel and Towers

Room type

Deluxe Room

Max Occupancy: 2 guests

Premium Room

Max Occupancy: 2 guests

Club Room

Max Occupancy: 2 guests

Deluxe Suite

Max Occupancy: 2 guests

Executive Suite

Max Occupancy: 2 guests

5-star luxury hotel in Surabaya with 3 restaurants

Location

Situated in the city center, this luxury hotel is close to Tunjungan Plaza, Grahadi, and Joko Dolog Statue. Also nearby are BG Junction and Sharp Bamboo Monument.

Hotel Features

In addition to 3 restaurants, Sheraton Surabaya Hotel and Towers features an outdoor tennis court. Other amenities include coffee shops/cafés and a poolside bar.

Room Amenities

LCD televisions come with cable channels. Guestrooms also feature complimentary wireless Internet access, complimentary high-speed (wired) Internet access, and air conditioning.

Sheraton Surabaya Hotel and Towers

At your hotel

In addition to an outdoor pool and a children's pool, Sheraton Surabaya Hotel and Towers provides an outdoor tennis court and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, limo/town car service, and small meeting rooms. Event facilities include a conference center and conference/meeting rooms. This Art Deco hotel also offers a fitness center, a steam room, and spa services. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite parking is available (surcharge).

  • Limo or Town Car service available
  • Spa treatment room(s)
  • Laundry facilities
  • Spa services on site
  • Year Built 1995
  • Wedding services
  • 24-hour front desk
  • Airport transportation (surcharge)
  • Total number of rooms - 348
  • ATM/banking
  • Concierge services
  • Shopping on site
  • Number of floors - 28
  • Bar/lounge
  • Business center
  • Number of coffee shops/cafes - 2
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fitness facilities
  • Computer station
  • Meeting rooms
  • Valet parking (surcharge)
  • Poolside bar
  • Porter/bellhop
  • Luggage storage
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Number of restaurants - 3
  • Conference center
  • Outdoor tennis court
  • Snack bar/deli
  • Sauna
  • Number of buildings/towers - 1
  • Steam room
  • Children's pool
  • Outdoor pool
  • Breakfast available (surcharge)
  • Conference space
  • Express check-in
  • Express check-out
  • Free Wi-Fi
  • Number of meeting rooms - 7
  • Tennis on site
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Stay connected

Available in all rooms: Free Wi-Fi , Free wired high-speed Internet

Available in some public areas: Free Wi-Fi

Park your car

Valet parking (surcharge)

In your room

  • Coffee/tea maker
  • Premium bedding
  • Hair dryer
  • Air conditioning
  • Complimentary newspaper
  • Phone
  • Minibar
  • Complimentary bottled water
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Complimentary toiletries
  • Separate bathtub and shower
  • Slippers
  • Iron/ironing board
  • Desk
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free Wi-Fi
  • Blackout drapes/curtains
  • LCD TV
  • Free wired high-speed Internet
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Eat and drink

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Kafe Bromo - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

Lung Yuan - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Kawi Lounge - This café specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar.

Link at Sheraton - This coffee shop serves light fare only.

Sheraton Club Lounge - This restaurant specializes in international cuisine and serves breakfast and light fare.

24-hour room service is available.

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Play

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Tennis on site
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Relax

  • Number of treatment rooms 3
  • Sauna in spa
  • Massages
  • Minimum age to access spa is 4

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom

The fine print for Sheraton Surabaya Hotel and Towers

When you arrive

Check-in time starts at 2 PM

When you leave

Check-out time is noon

How you can pay

Accepted at this hotel: JCB International, American Express, MasterCard, Visa

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Awards & Affiliations

A Green / Sustainable Property - Second Party Certified
This property participates in TUV Rheinland, a second-party certification program. Second-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An assessment of a company's sustainable tourism practices has been performed at this property by an assessor or auditor that is not independent of the second-party certification program.
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