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- One King Bed
- One King Bed
- One King Bed
- One King Bed
Sheraton Surabaya Hotel & Towers offers access to the best of it all
Next to Tunjungan Plaza
Nestled in the heart of Surabaya and next to the city’s most famous shopping center, Tunjungan Plaza our hotel offers a comfortable retreat and an unforgettable experience.
Warm, connected community
Our restaurants and lounges give you the chance to taste a variety of Asian and western dishes. Warm, friendly service awaits you from the moment you step through the front door until the last goodbye.
Free Internet access!
Enjoy all the comforts of home when you settle into one of our 348 newly refurbished guestrooms and suites. High-speed Internet access lets you stay connected with what matters to you most.
Nestled in the heart of Surabaya, the Sheraton Surabaya Hotel & Towers is a great place to conduct business, catch up with friends and family, or just relax. Next to the city’s most famous shopping center, Tunjungan Plaza, our hotel offers a comfortable retreat and an unforgettable experience. Warm, friendly service awaits you from the moment you step through the front door until the last goodbye.
Enjoy all the comforts of home when you settle into one of our 348 guest rooms and suites. Wireless Internet access in every thoughtfully designed space lets you stay connected with what matters to you. Enjoy the added benefits of our Sheraton Club Lounge and discover the celebrated Sheraton Sweet Sleeper™ Bed when staying in our rooms and suites. We also offer 45 upscale apartments, perfectly suited for both long and short-term stays.
Our restaurants and lounges give you the chance to taste a variety of Asian and Western dishes. The Link@Sheraton(SM) experienced with Microsoft® in our lobby helps you stay in touch with home and the office while traveling. After a full day of working or sightseeing, enjoy our Sheraton Fitness center and stunning outdoor pool, run laps at our jogging track, or treat yourself to a soothing in-room massage. Relax at the Pakuwon Golf & Family Club, managed by Sheraton Hotels & Resorts, where you can swim, play basketball, and test your skills on an executive par-3 day/night golf course with a full-scale driving range.
Whether you’re hosting a business conference or your dream wedding, our eight spacious function rooms, including a grand ballroom, will satisfy your every need. Each space is equipped with state-of-the-art technology.
We have thought of every detail to make your stay at the Sheraton Surabaya Hotel & Towers truly memorable.
- Wedding services
- Year Built 1995
- Event catering
- Translation services
- Laundry facilities
- Spa services on site
- Security guard
- Limo or Town Car service available
- Massage - spa treatment room(s)
- 24-hour front desk
- Air-conditioned public areas
- Airport transportation (surcharge)
- Total number of rooms - 348
- Business services
- Concierge services
- Shopping on site
- Number of floors - 28
- Business center
- Number of coffee shops/cafes - 2
- Computer rental
- Currency exchange
- Dry cleaning/laundry service
- Exhibit space
- Fitness facilities
- Internet point
- Computer station
- Medical assistance available
- Multiple small meeting rooms
- Audiovisual equipment
- Valet parking (surcharge)
- Parking nearby (surcharge)
- Parking nearby
- Poolside bar
- Luggage storage
- Room service (24 hours)
- Safe-deposit box at front desk
- Conference center
- Outdoor tennis court
- Snack bar/deli
- Number of restaurants - 3
- Number of buildings/towers - 1
- Banquet facilities
- Steam room
- Swimming pool - children's
- Swimming pool - outdoor
- Breakfast available (surcharge)
- Multiple large conference rooms
- Express check-in
- Express check-out
- Free Wi-Fi
- Parking (surcharge)
- Number of meeting/conference rooms - 7
- Tennis on site
- Secretarial services
Available in all rooms: Free Wi-Fi, Free wired high-speed Internet
Available in some public areas: Free Wi-Fi
Parking (surcharge), Valet parking (surcharge), Parking nearby, Parking nearby (surcharge)
- Room Amenities
- Coffee/tea maker
- Hair dryer
- Complimentary newspaper
- Air conditioning
- Voice mail
- Complimentary bottled water
- Wake-up calls
- Daily housekeeping
- Turndown service (on request)
- Private bathroom
- Complimentary toiletries
- Bathroom phone
- Separate bathtub and shower
- Electronic/magnetic keys
- Clock radio
- Iron/ironing board
- Blackout drapes/curtains
- In-room safe (laptop compatible)
- Cable TV service
- Free Wi-Fi
- Signature bedding
- LCD TV
- City view
- Free wired high-speed Internet
Hungry? We hope so. The Sheraton Surabaya Hotel & Towers has excellent dining options onsite for your pleasure.
Our chefs serve an extensive variety of international lunch and dinner buffet items, as well as a sumptuous à la carte menu at Kafe Bromo, which overlooks the lush tropical garden with its swimming pool.
Authentic Cantonese cuisine and a choice of dim sum are available at Lung Yuan Chinese Restaurant. Set in a relaxed atmosphere resembling a Chinese family home, Lung Yuan offers the finest produce and fresh seafood to ensure a truly memorable dining experience.
The popular Kawi Lounge has just the right atmosphere for spending your evening after a busy day. With its nightly live band performance and an extensive range of beverages, it’s a great place to connect with friends or colleagues over a glass of wine or a cool cocktail.
Our stunning outdoor swimming pool, with its pool bar and famous mocktails, is the perfect place to unwind.
The Link@Sheraton(SM) experienced with Microsoft® is a cozy area where you can sip freshly-brewed coffee or tea while meeting colleagues or friends, browsing the Internet, or watching TV on a comfortable sofa.
Whether you crave a late night bite or choose to spend the night in, you can delight in the finest cuisine from the comfort of your room with our 24-hour in-room dining.
At the Sheraton Surabaya Hotel & Towers, our professionalism, service, and value will exceed your expectations. We’ve thought of the little things (and the big things) that will help you feel at ease.
Gather with other guests in the welcoming setting of the Link@Sheraton(SM) experienced with Microsoft®. Enjoy such complimentary amenities as Internet workstations, data ports, and printing services. Complimentary wireless Internet access is also available 24 hours a day in the comfort of our lobby, restaurants, and lounges, allowing you to stay in touch with colleagues or loved ones.
Our 24-hour business center associates will be pleased to assist you with business services, equipment rental, and courier services. Secretarial, printing, and photocopy services are also available.
The outdoor pool is the perfect place to start your day, offering à la carte snacks and refreshments. Our Sheraton fitness center, which is located on the mezzanine floor, features a wide range of equipment, hot and cold plunge pools, and steam and sauna rooms. If you like outdoor sporting activities, our jogging track and tennis courts are great places to work out.
Enjoy pure relaxation with a traditional massage from our experienced therapists. The massage service is available every day until 10 PM; however, we suggest you schedule your appointment in advance to ensure you obtain your preferred massage time.
Shoppers will find a veritable treasure trove of boutiques and shops selling a variety of national brands and specialty items at Tunjungan Plaza, located adjacent to the hotel. Restaurants, a Cineplex, and stores make the Plaza a great entertainment option during your stay.
Our 24-hour concierge can assist you with local area entertainment, dining and shopping, luggage storage, golf, and general information.
- Running track/path on site
- Tennis on site
- Swimming on site
- Number of treatment rooms 3
- Sauna in spa
- Minimum age to access spa is 4
- Accessible bathroom
Policies & Fees
Check-in time starts at 2 PM
Check-out time is noon
- Payment types
Accepted at this hotel: JCB International, MasterCard, Visa, American Express
Pets not allowed
Extra-person charges may apply and vary depending on hotel policy.
- Additional Details
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.
Awards & Affiliations
- A Green / Sustainable Property - Second Party CertifiedThis property participates in TUV Rheinland, a second-party certification program. Second-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An assessment of a company's sustainable tourism practices has been performed at this property by an assessor or auditor that is not independent of the second-party certification program.