Meeting facility

Reviews of Wangtai Hotel

3.5 out of 5
Wangtai Hotel
1 Thalad Mai Road, Surat Thani, Surat Thani

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 87 reviews" "
Rating 8 - Good. 36 out of 87 reviews" "
Rating 6 - Okay. 20 out of 87 reviews" "
Rating 4 - Poor. 10 out of 87 reviews" "
Rating 2 - Terrible. 3 out of 87 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Karen

Liked: Cleanliness, staff & service, room comfort
Central and classy with friendly staff.
The doorman was most helpfull. Language was a bit of a barrier at reception. We had the kindest, most friendly waitress in the Resstaurant. Evening meals were very tasty and acompanied by beautifull piano and vocals. The pool was super clean. The room was quite spacious and we were happy with what we recieved. Good value for money.
Stayed 2 nights in May 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff. Very helpful
Stayed 3 nights in Dec 2021

4/10 Poor

Dominic

Disliked: Cleanliness, property conditions & facilities
Not great
The decor and cleanliness wasn't great. The staff where friendly enough but the bed was old and hard and kinda itchy.....worrying?! Everything we left out got covered in ants and we where on the 6th floor!? The pool was clean and a good size and depth. The restaurant however was awful - my partner has a food allergy that we couldn't get across even with it written in the correct language. She had to send the meal back three times and it resulted in her walking out. Really unimpressed....one of the worst stays we had unfortunately.
Stayed 2 nights in Jan 2020
Response from JIin on Jan 10, 2020
Thank you.We hope you will come back again.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and caring staffs.Massage spa was good.Can arrange driver and boatman for private tour (Mr Adul was polite and trustworthy, boatman was also good).Breakfast buffet was adequate and nasi ulam was unique for me.Good central location on Tapi river.Overall a good stay.Thank you for good hospitality.Could improve further if hotel could provide safe and iron in the room.
Stayed 3 nights in Dec 2019
Response from Jin on Dec 21, 2019
Thank you.We hope you will come back again.

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great riverside terrace
Very nice hotel with a long history and a comforting feeling that the personnel are a big happy family who are happy to work there. I stayed for 4 nights in a very nice room and enjoyed the local cuisine on several occasions.
Stayed 4 nights in Nov 2019
Response from JIN on Nov 21, 2019
Dear Martin Thank you very much we hope you coming soon again. Best Regards, Jintana Rsvn.

8/10 Good

Yee Siong

Liked: Room comfort
misunderstanding on breakfast
at Hotel.com stay breakfast for 2 persons at the price I paid, regardless whether I mention 1 person in booking but when I was there, I ask for 2nd person breakfast, they said cannot. Please do not put breakfast for 2 persons at the higher price.
Stayed 3 nights in Sep 2019

8/10 Good

NIK ZULFIKRI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quit Ok
Provide good service and overall ok
Stayed 3 nights in Jun 2019
Response from Jin on Nov 27, 2019
Thank tou very much.We hope you will come back again.

8/10 Good

G, hoddesdon

Liked: Cleanliness, staff & service, room comfort
Thank you hope to see you again
I have stayed before rooms are clean plenty of hot water air con 10/10 they just need to spruce up the bathrooms. Staff fantastic live music fantastic. I would stay again loads to do in the area.
Stayed 1 night in Dec 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shep
A little dated, but none the worse for that.
Stayed 2 nights in Sep 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Room smelled musty
Stayed 1 night in Jun 2018
Response from จิน on Nov 21, 2019
ขอขอบคุุณที่ให้ข้อมูลจะนามาปรับปรุงต่อไป จินตนา

8/10 Good

Julius

Liked: Cleanliness, staff & service
Old luxury
The hotel is fine but a little outdated. It seems like the luxury was there 20 years ago. However, the pool and the gym areas are nice. Wifi was good, too. And the service is 4* for sure.

10/10 Excellent

Bee, thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good location, clean room,
Friendly hotel& friendly staff hotel ,for every one have many attivity in the hotel ,good food We hope we come back again Thank you
Stayed 1 night in Feb 2018
Response from จิน on Nov 11, 2019
ขอขอบคุณที่มาใช้บริการและยินดีให้บริการในโอกาสต่อไป

4/10 Poor

FOX, Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Some ups but mainly downs
We had a short 3 night stay and found the staff very helpful, the breakfast was better than expected and the massage service in the spa excellent. However, that is where it ends as the first room we had was clear very run down with many mould, water stain marks in the ceilings and other areas. The second room had been repainted and looked much better and wasn’t bad other than the shower door that kept jamming and coming apart and we seemed to get bites on our bodies each night so we suspect bed bugs. Overall, it is a very worn down hotel still trying to portray itself as up to date and a premium hotel for Surat Thani but the issues we had and next to useless WIFI that needed a new password and user name daily just shows it has gone beyond its expiry date.
Stayed 3 nights in Dec 2017
Response from จิน on Nov 11, 2019
ขอขอบคุณท่ีท่านมาใช้บริการและให้ข้อมูลจะนำมาปรับปรุงและยินดีรับใช้ในโอกาสต่อไป

10/10 Excellent

Taya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Paul, Great yarmouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Honest hotel
All good staff very good I did not relise i Left tshirt around pool staff gave back to me on check out 10 out 10

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Good hotel. Ideal stop gap
We stayed here whilst on our way to Koh samui. All the hotel staff were professional and friendly. the room was large with all the facilities we needed (hot water, a fridge, tv etc) They are in the process of building a new lift, so a bit of noise in daylight hours but nothing off putting. We also had a car, and their car park is massive so no problems at all. Breakfast was geared towards a Chinese buffet but eggs were available.

8/10 Good

Christopher, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexpensive and clean.
Just a quick in and out for travelling.

4/10 Poor

Steve, Solihull

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was very poor
I didn't think much of the surrounding area. Perhaps this just not a good area to stay (Surat Thani). It was a stop gap in between Bangkok and Koh Samui, but I thought it would be worth to check out the area. I saw very expensive cars in the car park which made me think this must be the best Hotel in the area. However, the state of the room was awful. There was a dreadful smell, the furniture was cracked and stained. Cracks in the bathroom meant we had a nice visit from a cockroach. The Restaurant was ok, at least the food was not too bad but a little bit strange.The tables were dirty, the Service was poor due to the dreadful English. I guess it was quite cheap, so can't complain too much. But I wish we would have paid more to stay an extra night in Bangkok or Koh Samui.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a lot work
Very outdated hotel. Staff was extremely pleasant. Bed was terribly hard and rooms didn't not smell good.

6/10 Okay

Chua, Malaysian

nice & clean
nice & clean, the price is reasonable. Location i s near by town & night market.

6/10 Okay

Yanisa, Bangkok

Disliked: Cleanliness, staff & service, room comfort
Suratthani visit
everything fine but just one about room cleanliness we have found some bugs in bathroom should improve this.

6/10 Okay

vicky, malaysia

Liked: Cleanliness, room comfort
Value for money
The room we stayed in was clean, comfortable, fluffy pillows. Breakfast was good. Language was a barrier, reception barely understood english, except for one guy who spoke good english. Outside the hotel, a tuk-tuk is always waiting, but beware he charges the most expensive rates and chases away any tuk tuk that comes near the hotel. Just walk about 100 metres out to the main road and hundreds of tuk tuk will take you to your destination with half price.

6/10 Okay

Peter ParN, Bangkok, Thailand

Disliked: Room comfort
old but great location
I syayed here for 1 night, old room with smelly capet, but clean and everage breakfast. good for waiting shuttle bus to Surat Thani airport.

6/10 Okay

Annette, Australia

Liked: Staff & service
GOOD FOR OVERNIGHT STAY
We only stayed here whilst waiting for transport via ferry to Koh Samui the next day. Found hotel to be a bit dated but otherwise comfortable. Staff were great, pool really lovely, breakfast more suited to Thais but ok, big room, huge shower - lots of water and hot. Staff organised our bus and ferry transport with no fuss and ok price. Would thoroughly recommend for short stay.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Very simple very thai hotel!
They don't speak much English here and we were the only westerners there. No tea or coffee in room... Room service tea was very expensive and slow had to call for it twice they obviously didn't understand the first time.... Breakfast was ok... Good attentive service in restaurant.. Was good for price paid

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveler

Disliked: Room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
This was a good hotel to visit Surat thani

10/10 Excellent

RAMA, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOURISM SERVICE
THE HOTEL MANAGEMENT HAVE TO PROVIDE TOURISM INFORMATION AND BROCHURE AND TOUR AGENTS INFORMATION AT RECEPTION COUNTER THIS CAN DONE WITH THE THAI TOURISM DEPT'S SUPPORT. YOU CAN GET THIS SERVICE VERY EASILY IN MALAYSIA AND SINGAPORE AIRPORTS AND HOTELS. WHY NOT WANG THAI HOTEL CAN DO THIS. ARRANGE FERRY SERVICE TO KOH SAMUI. AND OTHER SIGHTSEEING TOURS. TOUR AGENTS IS A PART OF HOTEL PARTNERS TO PROMOTE HOTEL BUSINESS.

8/10 Good

Camilla

Stayed 1 night in Aug 2023

8/10 Good

Gerd

Traveled with family
Liked: Cleanliness, staff & service, amenities
Bin schon 16 Jahre Gast in diesem Hotel also !
Stayed 1 night in Aug 2023

8/10 Good

Jacques

Stayed 1 night in Aug 2023

8/10 Good

Gerd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renoviert.gute Küche.grosser parkplatz.mit dem Familientaxi City gut erreichbar ( grosser Nachtmarkt)
Stayed 1 night in Jul 2023

8/10 Good

Gerd

Traveled with family
Liked: Cleanliness
Gut renoviert
Stayed 1 night in Jul 2023

2/10 Terrible

Rüdiger

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Vorsicht bei Angebot für Fähre und Bus,altes Hotel
Stayed 2 nights in Jul 2023

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schickes Hotel mit wunderschönem Pool. Zimmer sehr ruhig.
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良いホテル
快適に過ごせました。結婚式を挙げている人たちが大勢ロビーに居ました。私も幸せな気分になりました。部屋は古いですが清潔でした。
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Trevlig personal som fick oss att känna oss väldigt välkomna!Poolområdet var fint men solsängarna var mycket hårda och tyvärr obekväma.Hotellet är i stort behov av renovering!!
Stayed 1 night in Dec 2019
Response from Jin on Dec 21, 2019
Thank you.We hope you will come back again.

8/10 Good

Ruhana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Jin on Nov 26, 2019
Thank you.We hope you will come back again.

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
古い老舗で有名だが、施設は古いかな。
良い点:朝食品数豊富まあまあ、みんな知ってる老舗なのでバス、トゥクトゥク移動時等に便利、バスも止まってくれる。プールは良い。スタッフは英語うまい。 悪い点:施設が古くて薄汚れている。 全体的な感想:ダイヤモンドホテルの方が良い。
Stayed 1 night in Jul 2019
Response from jin on Nov 27, 2019
Thank you.We hope you will come back again.

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super sans hesiter
Hotel très kitch....mais super bien entretenu. Personnel très à l'écoute. Le restaurant ne semble pas habitué à recevoir des touristes occidentaux, car les plats sont épicés même si nous demandons à en avoir peu. Après qu'on nous ai changé le plat nous avo s excellemment mangé. Nous recommandons vraiment.
Stayed 1 night in Nov 2019
Response from jin on Nov 24, 2019
Thank you.We hope you will come back again.

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
ฟังเพลงห้องอาหาร และ อาหารอร่อย พนักงานบริการดีเยี่ยม
Stayed 1 night in Aug 2019
Response from จิน on Nov 11, 2019
ขอขอบคุณที่ท่านมาใช้บริการและยินดีรับใช้ในโอกาสต่อไป จินตนา

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness
チェックインの際にExpedia経由での予約確認に手間取り、念のため持って行ったバウチャーを見せてようやく予約確認ができた。
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Stefan

Liked: Cleanliness, staff & service
Överprisat
Sett sina bästa dagar och lite överprisat. Wifi väldigt ojämnt. Behöver renoveras. Bra säng och sänglinne. Obekväma stolar vid poolen.
Stayed 1 night in Mar 2019

6/10 Okay

Stefan

Liked: Cleanliness
Inte prisvärt
Har sett sina bästa dagar. Ett typiskt fd fint hotel. Hyfsad frukost. Bra AC. Få stolar vid poolen och väldigt obekväma. Bra parkering. Svajig wifi.
Stayed 1 night in Mar 2019

10/10 Excellent

Apisara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ดีคะ อาหารอร่อย ที่จอดรถสะดวก
Stayed 1 night in Dec 2018