Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
They paid and stayed.
for Business Travelersby Martin from Bogota, Colombia
great hotel staff and hotelPosted Nov 19, 2012
Pros: the staff
Cons: Nothing that comes to mind
Location: Near restaurants, working distance from the river (waterside)
Nothing but positive comments about the hotel. I was delayed going out of Suriname (don't fly Suriname airlines) delayed coming in and out... going out by 12 hours, making me miss a connection and so ended up 24 hours delayed getting home. These things happen, but when I took the flight 12 hours late is was still registered as being on time.... as they never update the status, so you never know the truth about their statistics. They put me in a dirty hotel in Curacao and paid no compensation. Back the hotel, they were brilliant, allowed a late checkout as they had space. The reception staff worked tirelessly to find out about my flight and the new arrangements. Juan Carlos from Pasto, Colombia,, certainly knows how to look after client and manage his staff. Frankly a great few days, I Suriname and the hotel. I even had the pool to myself one day. It's walking distance from great restaurants and the waterside, offering a nice walk along the river. Even though the delay was miserable, the Surinamese were gracious, polite and an interesting multicultural people to talk to, making my stay very enjoyable. The Sheva hotel had a lot to do with this. One morning I had to leave the hotel before breakfast and the receptionist cooked my breakfast!