Ratings based on 566 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Close to airport, good for price

Posted Dec 17, 2014
I stayed here for one night on December 15th before my flight to Florida. Overall it was a good stay and worth what I paid ($58). Pros: - Close the airport, £3 shuttle to and from the airport. - Staff was nice and accommodating. Cons: - I specifically chose this hotel for the free wi-fi because I had a Skype call to make that night; unfortunately, I was only able to get one bar in my room (room 204). - My room was RIGHT by the elevator and every time the lift arrives a doorbell sound goes off. I listened to music to fall asleep so it wasn't that big of an issue, but just a head's up. - There were stains (water I think) on the walls and mildew in the shower, and the pillows weren't very comfortable. Nothing deal breaking for me, but everyone is different. - Couldn't get the heat to work, but it wasn't too chilly with an extra blanket. All in all it was a good value for a one night stay before going to the airport, but I'd probably try to find something with better wi-fi & facilities for a longer stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Alicante

Very handy!

Posted Dec 15, 2014
Pros: Convienient, close and good staff.
Only had a one night stay at the hotel, but was very well attended from the time I stepped in the door till the time I left. The room was comfortable, quiet and was just what I needed for a good nights rest. I had a light dinner in he hotel restaurant, which was sufficient and reasonably priced, maybe a bit on the high side. Being literally five minutes from gatwick south terminal is a huge advantage for those of us looking for a one night stop over. The full English breakfast was welcomed in the morning, and the hotel staff were cheerful, and helpful.
3 out of 5
by A verified travelerfrom florida

Posted Dec 2, 2014
Very old hotel and not well kept. Staff not very friendly
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Milano

Hotel a sud di Londra

Posted Nov 30, 2014
Pros: Prezzo, comfort
Cons: La cena viene servita ai tavolini del bar, mentre la grande sala ristorante la sera resta vuota, mentre viene usata solo la mattina per la colazione.
Location: Ottima posizione per il sud di Londra e per il sud-est (Sussex, Kent).
Hotel situato a 1 km dall'aeroporto di Gatwick nella cittadina di Horley. Economico e confortevole. Si raggiunge con il taxi (£ 10 prezzo fisso) oppure con il bus navetta (£ 3). Colazione non inclusa (£ 11). La camera non aveva il riscaldamento acceso, quindi quando sono arrivato era un po' fredda, ma è bastato accendere il termostato. Bagno ok: pulito, acqua calda ok, asciugamani in abbondanza. Come in tutti gli hotel inglesi c'è l'occorrente per farsi il tè o il caffè. Tv con tantissimi canali (tutti in inglese). Letto comodo. Posizione adatta per chi deve andare nella zona sud di Londra, ma anche per chi vuole un hotel comodo senza spendere troppo. Vicino cè anche uno store Tesco, aperto 24 h e due benzinai con shop aperto 24h. Da segnalare a Horley la stazione ferroviaria per raggiungere Londra e tutto il sud-est e un ottimo fish-and-chips appena aperto.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Guernsey

Posted Nov 27, 2014
Pros: Close to Gatwick airport & frequent shuttle bus service.
Cons: more frequent shuttle buses
Location: Close to gaatwick airport
Staff efficient, helpful and courteous, check in and out quick and easy, room was absolutely fine!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Stop over

Posted Nov 18, 2014
Pros: it was fine
Cons: definitely shower was most requiring instructions.
Location: This is a n airport transit stop over.
Hotel is suitable for transitory personal accommodation. food was reasonably priced and served lounge style! Instructions for use of the shower were non existing, most confusing aspect of facility
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Langley, BC, Canada

Easy access to Gatwick Airport

Posted Nov 18, 2014
Pros: See above
Clean, friendly hotel, close to Gatwick, easy access by public transit, nice pub, reasonable rates.
3 out of 5
by A verified traveler

Very expensive

Posted Nov 13, 2014
Pros: Expedia
Cons: Lower prices
Very expensive bus shuttle to North terminal.18 pounds for three of us to travel a mile each way is a rip off. Hotel was clean and neat although the heating/cooling thermostat didn,t work and just blew hot, so we switched it off and opened the windows. There were no lights in one of the elevators, totally pitch black. The meals are expensive in the restaurant/bar and the lady behind the bar was surly. Sounds like nit picking but add it all up and it takes the edge off of what could have been a pleasant stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Somerset

1 night business stay plus car parking

Posted Nov 10, 2014
Pros: Location, convenience
Cons: poor outside lighting and signage to car park
Upon arrival, narrow and dark driveway entrance just behind Esso fuel station. Limited parking and VERY narrow entrance to mini multi storey. Queue at the front desk was soon sorted by the addition of a second receptionist. Room very clean and comfortable. Ate an evening meal in the bar, £29.99 offer for two starters, two mains and a glass of wine each. Seemed excellent value, but quality was only very average at best, filling but nothing more. Easy shuttle bus but it goes via South Terminal first. Used a privateer mini bus back to the hotel to collect the car. This service was quicker and cheaper. Overall, very convenient, clean, comfortable and good value room, but I would eat elsewhere if I stay again.
3 out of 5
by A verified traveler

Good value for money

Posted Nov 9, 2014
Hotel experience ok but ended up missing the flight because the hotel bus shuttle took longer than expected Just being 5 min from North Terminal, instead of starting the journey by North Terminal, it went all around the airport at different hotels and South Terminal Not sure what's the point of booking a hotel next to the terminal you are flying to if the bus shuttle wont take you there directly