Ratings based on 436 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Stop over

Posted Nov 18, 2014
Pros: it was fine
Cons: definitely shower was most requiring instructions.
Location: This is a n airport transit stop over.
Hotel is suitable for transitory personal accommodation. food was reasonably priced and served lounge style! Instructions for use of the shower were non existing, most confusing aspect of facility
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Langley, BC, Canada

Easy access to Gatwick Airport

Posted Nov 18, 2014
Pros: See above
Clean, friendly hotel, close to Gatwick, easy access by public transit, nice pub, reasonable rates.
3 out of 5
by A verified traveler

Very expensive

Posted Nov 13, 2014
Pros: Expedia
Cons: Lower prices
Very expensive bus shuttle to North terminal.18 pounds for three of us to travel a mile each way is a rip off. Hotel was clean and neat although the heating/cooling thermostat didn,t work and just blew hot, so we switched it off and opened the windows. There were no lights in one of the elevators, totally pitch black. The meals are expensive in the restaurant/bar and the lady behind the bar was surly. Sounds like nit picking but add it all up and it takes the edge off of what could have been a pleasant stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Somerset

1 night business stay plus car parking

Posted Nov 10, 2014
Pros: Location, convenience
Cons: poor outside lighting and signage to car park
Upon arrival, narrow and dark driveway entrance just behind Esso fuel station. Limited parking and VERY narrow entrance to mini multi storey. Queue at the front desk was soon sorted by the addition of a second receptionist. Room very clean and comfortable. Ate an evening meal in the bar, £29.99 offer for two starters, two mains and a glass of wine each. Seemed excellent value, but quality was only very average at best, filling but nothing more. Easy shuttle bus but it goes via South Terminal first. Used a privateer mini bus back to the hotel to collect the car. This service was quicker and cheaper. Overall, very convenient, clean, comfortable and good value room, but I would eat elsewhere if I stay again.
3 out of 5
by A verified traveler

Good value for money

Posted Nov 9, 2014
Hotel experience ok but ended up missing the flight because the hotel bus shuttle took longer than expected Just being 5 min from North Terminal, instead of starting the journey by North Terminal, it went all around the airport at different hotels and South Terminal Not sure what's the point of booking a hotel next to the terminal you are flying to if the bus shuttle wont take you there directly
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Basic but pleasant hotel close to Gatwick

Posted Oct 1, 2014
A basic hotel but surprisingly comfortable for £45 per night. Staff very accommodating including late check out and bed very comfortable. Parking extra £7.50 at Travelodge next door. Would stay again.
1 out of 5
by A verified travelerfrom J

Pre airport stay

Posted Sep 26, 2014
We booked this hotel through Expedia. When we arrived at the hotel they had our booking but no rooms for us. The staff, especially the manager was very rude. Told us we had to stay at their sister hotel. I was rather annoyed. They took our money and but we had until 3 PM on the day to cancel. The hotel could have called us to advise us there were no rooms and we cld have cancelled. We did not like the alternative hotel we had to stay in at all. Very old,smelt and needed a lot of work. The manager at Airport Inn made the whole experience worse with is dreadful customer service skills and 'tough luck' attitude.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom aberdeenshire

Ideal if you have an early flight next day.

Posted Sep 24, 2014
Pros: Closeness to airport.
Cons: Wasn't there long enough to see anything that could be improved.
Comfortable hotel, check- in and out was easy. Wine was terrible.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to Gatwick Airport

Posted Sep 19, 2014
Pros: Close to airport
Cons: Free parking
Cheap and close to airport but had to pay to park the car!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Nice hotel only 10 minutes to airport by shuttle

Posted Sep 18, 2014
Pros: Closeness to the Airport.
Cons: On the day we couldn't get through to the phone line to confirm how to get there from Gatwick airport train station so ended up taking a taxi for £10.
Location: Very close to Airport.
we only stayed at this hotel to catch an early morning flight (the price of staying one night here was cheaper than getting a taxi at 3am in the morning and you get a good nights sleep too). The Hotel was nice with a good quality bed.