Ratings based on 177 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.4 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Good value, close to Gatwick airport.Posted Apr 1, 2014
Pros: Good rate (except breakfast too expensife at £8.50). Close to Gatwick, pleasant stass at reception.
Cons: More comfortable beds,eliminate odor, increase water pressure, enable AC controls in the room
Location: Nothing to do in Horley (only 1 pub and 1 Italian restaurant but would be good loc for day trips to other counties.
Beds were very uncomfortable and the water pressure for shower was so low it was hard to shower. There was an unpleasant musty odor in the halls and main foyer. Like the place was not in regular use or poorly heated. The room was too hot and the AC was off, and openingnthe windows made it too loud to sleep.
by A verified traveler
awful place to stayPosted Mar 17, 2014
firstly the car park was terrible no parking bays and people just parking where they wanted to,we went to check in and charged us again for the room and when we questioned it the girl said we needed to pay i told her we had as we had booked it online then she tried to give us twin rooms when we had booked doubles then we got a refund and the manager told us as it was a same day transaction the refund would be straight back in our account which it wasn't and two days later it still has not been refunded the rooms were fairly nice to look at but the bed were so uncomfortable and caused me to have a very bad back the next day, we had a party to go to which we needed to leave for at a certain time and one of the residential guests had blocked both of our cars in which very nearly made us late overall the experiance was really painful and i wouldnt ever reccomend this place to anyone
for Everyoneby david from uk
Does the jobPosted Feb 19, 2014
Although the hotel doesn't look to special from the outside, the rooms (at least the one I stayed in on the ground floor) are very comfortable and appear to have been refurbished recently to a decent standard.
for Everyoneby lesley from east wittering sussex
local hotel to gatwickPosted Feb 1, 2014
Pros: short distance to gatwick,clean comfortable
just required a good priced hotel near gatwick to make my morning trip to spain easier,which it did,nice clean friendly hotel
by A verified traveler
Rude staff, cold roomPosted Feb 1, 2014
I arrived at 8pm and was met at the desk by a rude man who couldn't even say hello to me. I was thrust my room key and told 'turn right, room 36.' The room was freezing and there was a stain on the duvet. Overall a really basic hotel that is over priced. I'd much rather pay £10 less and stay at the premier inn!
for Getaway With Friendsby wasilmark from France
Good valuePosted Jan 26, 2014 on Hotels.com
A good hotel very well managed were nothing is too much trouble. Room shows a little bit of ware and tear and is very close to airport. Very good value for money, would stay there again.
for Business Travelersby A verified traveler
Posted Jan 22, 2014 on Hotels.com
for Business Travelersby greatguy from mk
Flooded car parkPosted Jan 20, 2014 on Hotels.com
Typical 3 star hotel. Ok. Except tv signal erratic. car park floods to ankle deep so cars left long term in danger of being flooded after heavy persistent rain
for Business Travelersby pat from uk
Convenient airport hotelPosted Jan 11, 2014
Cons: Radiator in bathroom wasn't working
Suited us as close to family
for Business Travelersby Regular customer from UK
Good budget hotelPosted Jan 10, 2014 on Hotels.com
I stay here quite regularly for work, primarily becuase its cheap. OK, the service is not great, and the showers; beds; and thickness of the walls appears to vary widely from room to room. However, you get what you pay for, and the rooms are generally a good size, and the Indian restaurant is lovely.