Ratings based on 252 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
81% of guests recommend
3.8 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom tenerife

nice hotel near airport[10 mins] and motorway[m3]

Posted Jan 15, 2015
Pros: looation
Cons: could do with power shower
Location: brighton is 40 mins away by car
nice hotel with very good restaurant attached and near crawley for shopping
1 out of 5
by A verified traveler

Awful place

Posted Oct 31, 2014
No customer service front desk speaking very little english no WIFI car park a disgrace !! Bathroom had mould ceiling had a hole newly plastered not painted asked to move room got refused
4 out of 5
Recommended
for Everyone
by A verified travelerfrom apeldoorn

prima hotel, ideaal voor dagje London

Posted Oct 26, 2014
Pros: Nette comfortabele kamers Ideale uitval basis voor één of meerdaagse trip naar London
Cons: Ontbijt zou bij de prijs inbegrepen moeten zijn Onvriendelijk restaurant personeel Na 21:00h is het moeizaam om nog iets te eten te krijgen.
Location: Dichtbij Gatwick Airport en Horley railway station
Fijn hotel, dichtbij Gatwick Airport en Horley spoorweg station met directe verbindingen naar London Victoria Keurige nieuw uitziende kamers met comfortabele bedden. Ook familie kamers! Vriendelijk personeel Thee en koffie zetter op kamer Ontbijt aan de prijzige kant Restaurant matig en onvriendelijk personeel
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 24, 2014 on Hotels.com
3 out of 5
Recommended
for Families
by Davidfrom Falmouth

Dave days

Posted Oct 6, 2014 on Hotels.com
This is only useful for its price and position
4 out of 5
Recommended
for Business Travelers
by ian ufrom south shilds

good

Posted Oct 5, 2014 on Hotels.com
well situated for the airport. decent hotel at a decent price
5 out of 5
Recommended
for Personal Event
by annefrom Cape Cod

Close to Gatwick; includes parking.

Posted Oct 5, 2014 on Hotels.com
Excellent for overnight stay for an early morning flight at Gatwick.
4 out of 5
Recommended
for Overnight Stay Before Destination
by Pauline2014from UK

Bed is small as double bed!

Posted Sep 24, 2014 on Hotels.com
It was good....
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wiltshire

Well presented, in good just refurbished condition

Posted Sep 21, 2014
Just far enough from gatwick for no plane noise. Felt like a premier inn. Great value for the price
3 out of 5
Recommended
by Jill Ffrom Australia

Corporate Hotel

Posted Sep 15, 2014 on Hotels.com
The hotel runs mechanically - customer is the first to say 'hello'. No one speaks until you speak with them. Smile and greet customers would be more 'British'. You can hear a pin drop in the breakfast room - perhaps play soft music - British / English music not music from other countries..... after all the hotel is in England. Found the Breakfast assistance had a wonderful personality once he found out the customers actually speak and did not bite him. If you do not understand what you are reading please ask a British national. Everyone was very courteous....when they did smile the room lights up. If I ever come again to Britain I would stay at there again.