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Reviews of Hilton Cobham

4 out of 5
Hilton Cobham
Seven Hills Road South, Cobham, England

Reviews

8.2

Very Good

Rating 10 - Excellent. 88 out of 176 reviews" "
Rating 8 - Good. 49 out of 176 reviews" "
Rating 6 - Okay. 15 out of 176 reviews" "
Rating 4 - Poor. 13 out of 176 reviews" "
Rating 2 - Terrible. 11 out of 176 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Phil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful, room in good condition and food pleasant. Good breakfast selection.
Stayed 1 night in Apr 2024
Response from Viktoriia Rozhdestvenska on Apr 18, 2024
Dear Phil,I hope this message finds you well. I wanted to express my sincere gratitude for your recent feedback regarding your stay with us. Your kind words about our friendly and helpful staff, well-maintained rooms, and pleasant dining experience mean a lot to us. We're especially pleased to hear that you enjoyed our breakfast selection. Thank you once again for choosing us and for taking the time to share your positive experience. We look forward to welcoming you back in the future!Best regards, Viktoriia Rozhdestvenska Guest Relations Manager

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, excellent breakfast and staff were amazing from recepetionist to bar staff to breakfast team
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on Apr 14, 2024
Dear Caroline, thank you for your 5* star feedback. It was great to read you enjoyed your stay with us and the staff were helpful during your stay. Should your journeys bring you back to Cobham, please let us know so you have another enjoyable stay. Kind Regards

10/10 Excellent

Emerita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff nice location
Stayed 1 night in Feb 2024
Response from Viktoriia Rozhdestvenska on Feb 19, 2024
Dear Emerita, Thank you for taking the time to provide us with your feedback following your recent stay at Hilton Cobham. We are thrilled to have had the opportunity to serve you, and we hope to welcome you back for another enjoyable stay in the future. Best regards, ViktoriiaGuest Relations Manager

10/10 Excellent

Rachael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round - would stay again
Stayed 1 night in Jan 2024
Response from Viktoriia Rozhdestvenska on Jan 27, 2024
Dear Rachel, Thank you for taking the time to provide us with your feedback following your recent stay at Hilton Cobham. We are thrilled to have had the opportunity to serve you, and we hope to welcome you back for another enjoyable stay in the future. Best regards, ViktoriiaGuest Relations Manager

8/10 Good

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Viktoriia Rozhdestvenska on Jan 27, 2024
Dear Steve, Thank you for taking the time to provide us with your feedback following your recent stay at Hilton Cobham. We are thrilled to have had the opportunity to serve you, and we hope to welcome you back for another enjoyable stay in the future. Best regards, ViktoriiaGuest Relations Manager

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Front staff were very helpful and professional on arrival and check out. Great variety of food options and drinks offered during breakfast service.
Stayed 1 night in Dec 2023
Response from Viktoriia Rozhdestvenska on Jan 27, 2024
Dear Alison, Thank you for taking the time to share your positive experience at Hilton Cobham. We are thrilled to hear that you found our staff kind and helpful, and that the breakfast variety of food exceeded your expectations in terms of spaciousness and comfort. Your feedback means a lot to us, and we will be sure to pass on your kind words to our staff members. We are committed to providing excellent service and a comfortable environment for our guests, and it's always rewarding to know when we've succeeded. Best regards, Viktoriia Guest relations Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Viktoriia Rozhdestvenska on Jan 27, 2024
Dear Mark, Thank you for taking the time to provide us with your feedback following your recent stay at Hilton Cobham. We are thrilled to have had the opportunity to serve you, and we hope to welcome you back for another enjoyable stay in the future. Best regards, ViktoriiaGuest Relations Manager

8/10 Good

Lewis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Dec 2023
Response from Viktoriia Rozhdestvenska on Feb 5, 2024
Dear Lewis, Thank you for taking the time to provide us with your feedback following your recent stay at Hilton Cobham. We are thrilled to have had the opportunity to serve you, and we hope to welcome you back for another enjoyable stay in the future. Best regards, Viktoriia, Guest Relations Manager

8/10 Good

Nicola

Stayed 1 night in Dec 2023
Response from Viktoriia Rozhdestvenska on Jan 27, 2024
Dear Nicola, Thank you for taking the time to provide us with your feedback following your recent stay at Hilton Cobham. We are thrilled to have had the opportunity to serve you, and we hope to welcome you back for another enjoyable stay in the future. Best regards, ViktoriiaGuest Relations Manager

10/10 Excellent

Christopher

Stayed 4 nights in Dec 2023
Response from Guest Relations Manager on Dec 20, 2023
Dear Christopher, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manage

6/10 Okay

Dawn

whist we fully understand chirstmas parties will be taking place at this time of year we were disappointed by the loud noise of the music and would have appreciated a room location away from conference rooms, leaving guests attending the parties to have rooms near the conference rooms
Stayed 2 nights in Dec 2023
Response from Guest Relations Manager on Dec 20, 2023
Dear Dawn, Thank you for choosing the Hilton for your stay in Cobham and thank you for taking the time to provide your honest feedback about your recent experience. Your feedback is invaluable to us and shared your comments with our senior management team to ensure incidents do not reoccur. Once again, thank you for sharing your comments, we do hope to welcome you again on your next visit and restore your faith towards the Hilton Cobham. Sincerely Guest Relations Manager

8/10 Good

Tom

Stayed 1 night in Dec 2023
Response from Guest Relations Manager on Dec 20, 2023
Dear Tom, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manage

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and breakfast
A one night stay. Heating not working in room on arrival. Immediately given another room and apology with drinks voucher. Comfortable room, very clean with excellent en suite. Excellent breakfast with very good service.
Stayed 1 night in Dec 2023
Response from Guest Relations Manager on Dec 20, 2023
Dear Stuart, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manage

2/10 Terrible

G

Business traveler
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Guest Relations Manager on Dec 20, 2023
Dear G, Thank you for choosing the Hilton for your stay in Cobham and thank you for taking the time to provide your honest feedback about your recent experience. Your feedback is invaluable to us and shared your comments with our senior management team to ensure incidents do not reoccur. Once again, thank you for sharing your comments, we do hope to welcome you again on your next visit and restore your faith towards the Hilton Cobham. Sincerely Guest Relations Manager

6/10 Okay

Michelle

Stayed 1 night in Oct 2023
Response from Guest Relations Manager on Dec 20, 2023
Dear Michelle, Dear xxxxx, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manage

2/10 Terrible

Lady

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was not clean and there was black mould in the bathroom. I am waiting for a full refund.
Stayed 2 nights in Nov 2023
Response from Viktoriia Rozhdestvenska on Nov 29, 2023
Thank you for taking your time to fill out our post stay satisfaction survey, providing us with the detailed feedback about your recent experience at the Hilton Cobham. Your comments are extremely valuable to us, as we strive to improve with each and every stay. I am very sorry to read that we did not meet all your expectations during your stay. Please accept my sincerest apologies for any inconvenience you may have experienced and please be assured that this does not reflect our usual high standard of service. We truly regret to know that we have not been able to deliver our promise of excellence during your stay and your comments have been discussed with the managers of the hotel in order to address and take immediate action on improvement.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Guest Relations Manager on Nov 28, 2023
Dear Michael , Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely

8/10 Good

Sidnei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with carpark
Stayed 1 night in Nov 2023
Response from Viktoriia Rozhdestvenska on Nov 21, 2023
Dear Sidnei, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Sincerely, Viktoriia Rozhdestvenska, Guest Relations Manager

10/10 Excellent

Mark

Traveled with partner
Liked: Property conditions & facilities
Excellent location, pleasant helpful staff, great breakfast though parking charges annoying!! All in all a great stay…
Stayed 1 night in Nov 2023
Response from Viktoriia Rozhdestvenska on Nov 20, 2023
Dear Mark! We appreciate the scoring of your recent stay at our hotel, it is feedback like yours which inspire our team to deliver an excellent service. I hope our hotel lived up to all of your expectations. We truly hope we will have a chance of welcoming you again soon. Best regards, Viktoriia Rozhdestvenska Guest Relations Manager

10/10 Excellent

Peter J

Stayed 1 night in Nov 2023
Response from Viktoriia Rozhdestvenska on Nov 18, 2023
Dear Peter, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
40th Wedding Anniversary
We arranged to stay at the Hilton because we wanted to celebrate our 40th Wedding Anniversary. The Hotel room had petals and towels folded into ‘swans’. The girl on Reception wished us a happy weekend. Generally the whole ambience was great. A wide selection of breakfasts on offer. Staff very friendly
Stayed 2 nights in Oct 2023
Response from Guest Relations Manager on Nov 6, 2023
Dear Annonymous, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Thank you for choosing us to stay with us for such a special celebration and we are pleased you enjoyed your stay us. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely,

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5/5
I will stay was absolutely amazing we stayed for a few nights. All our accommodations were met and the food and drink were incredible. Also, the staff were incredibly nice and welcoming.
Stayed 3 nights in Oct 2023
Response from Guest Relations Manager on Nov 4, 2023
Dear Chloe, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manager

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Guest Relations Manager on Nov 4, 2023
Dear Rachael, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manager

10/10 Excellent

Jane

Stayed 1 night in Oct 2023
Response from Viktoriia Rozhdestvenska on Oct 17, 2023
Dear Jane, Thank you for taking the time to leave us a review and feedback to us. It was great to got from you this high score! Please let us know when you are coming back so we can ensure you have another excellent stay.Best regards, Viktoriia Rozhdestvenska Guest Relation Manager

6/10 Okay

Benedict

Liked: Cleanliness
Weekend stay
The hotel is ok. It’s dated. The room is quite noisy, you can hear people walking around upstairs and snoring nextdoor. The service in the restaurant was quite poor, struggled to get attention to order food and drinks, then added 12.5% service charge at the end. Had similar issues at the bar where struggled to get anyone to serve me for some time. The woman working at breakfast was excellent. The £16 car park charge was frankly ridiculous and a con, this should be waived for hotel guests.
Stayed 2 nights in Sep 2023
Response from Guest Relations Manager on Oct 8, 2023
Dear Benedict, Thank you for choosing the Hilton for your stay in Cobham and thank you for taking the time to provide your honest feedback about your recent experience. Your feedback is invaluable to us and shared your comments with our senior management team to ensure incidents do not reoccur. Once again, thank you for sharing your comments, we do hope to welcome you again on your next visit and restore your faith towards the Hilton Cobham. Sincerely Guest Relations Manager

8/10 Good

Hamid

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location just off M25, lovely part of Surrey. Easy parking, costs £8/day. Breakfast was really good. Walls are thin/not sound-proofed, slept badly as a couple were having an argument during the night. Would stay again but take earplugs incase.
Stayed 1 night in Sep 2023
Response from Guest Relations Manager on Sep 29, 2023
Dear Hamid, Thank you for taking the time to leave us a review and feedback to us. It was great to read you had a great stay with us. Should your journeys bring you back to Cobham, please let us know so we can ensure you have another great stay.Kind Regards,

4/10 Poor

Paul

Business traveler
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Guest Relations Manager on Sep 29, 2023
Dear Paul, Thank you for taking the time to leave us a review and feedback to us. I am sorry to read that you did not have a great experience. Should your journeys bring you back to Cobham, please let us know we can ensure you have another great stay. Kind Regards,

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Cobham is beautiful. Beds are massive and very comfortable with all the things you need. Absolutely spotless and great decor. The restaurant was lovely also with great food and excellent staff service who go out of the way to accommodate everyone. Loved it and can't wait to go back.
Stayed 1 night in Sep 2023
Response from Guest Relations Manager on Sep 29, 2023
Dear Philip, Thank you for taking the time to leave us a review and feedback to us. It was great to read you had an excellent stay with us. Please let us know when you are coming back so we can ensure you have another excellent stay. Kind Regards,

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Guest Relations Manager on Sep 29, 2023
Dear Alan, Thank you for taking the time to leave us a review and your feedback. It was great to see that you enjoyed your stay with us. Should your journeys bring you back to Cobham, then let us know so we can ensure that you have another great stay. Kind Regards,

8/10 Good

Herminder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, cheap breakfast!
Nice stay, with plenty parking. No negatives, food was good, breakfast was plentiful for what you paid at £10. There was a £40 charge for a dog stay though which is a little steep compared to most other hotels. However a good sized bed provided for the dog. At £40 a packet of treats would be a nice touch!
Stayed 1 night in Sep 2023
Response from Guest Relations Manager on Sep 29, 2023
Dear Herminder, Thank you for taking the time to leave us a review and feedback to us. It was great to read you that you had a great stay and have passed your feedback onto our housekeeping team regarding the treats. Should your journeys bring you back to Cobham, please let us know so we can ensure you have another great stay. Kind Regards,

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there before, free, safe car park and in easy drive for train station to London. Not had breakfast there before, great service and food including options for gluten free.
Stayed 1 night in Sep 2023
Response from Guest Relations Manager on Sep 29, 2023
Dear Andrew, Thank you for taking the time to feedback to us. It was great to read that you enjoyed your stay with us. Should your journeys bring you back to Cobham, please let us know so we can ensure you have another great stay with us. Kind Regards,

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Staff friendly and efficient.
Stayed 2 nights in Sep 2023
Response from Guest Relations Manager on Sep 29, 2023
Dear kay, Thank you for taking the time to leave a review and feedback to us. It was great to read you had an excellent stay. Should your journeys bring you back to Cobham, please let us know so we can ensure you have another excellent stay.Kind Regards,

4/10 Poor

fiona

Traveled with partner
Disliked: Staff & service
Toilet seat not secured Bottom of bathroom door was rusty/dirty Only 3 paper tissues in the box/empty Room service plate covers were dirty Room service food was poor quality Staff appear unhappy The £8 parking charge was not clearly marketed and unwelcoming. The manager cancelled it when we complained.
Stayed 1 night in Aug 2023
Response from Viktoriia Rozhdestvenska on Sep 7, 2023
Dear Fiona, First of all, let me tell you Thank you for your stay with Hilton Cobham! We apologize for any inconvenience caused and we are very sad that we were not able to meet your expectations. We assure you that your complaint has been communicated to all responsible department managers. If you go to Expedia and search for Hilton Cobham, you will immediately see information that parking is paid. But our manager was very helpful and made an exception, so that you would be satisfied. We will be so happy to meet you again, if you made your mind to visit Hilton Cobham again! Have a lovely day! Best regards, Viktoriia RozhdestvenskaGuest Relations Manager

8/10 Good

MO

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Sep 2023
Response from Viktoriia Rozhdestvenska on Sep 7, 2023
Dear Mo, Thank you for choosing the Hilton Cobham for your stay in Cobham and thank you for taking the time to provide feedback about your recent experience.Should your journeys bring you back to Cobham please contact me directly and it would be my pleasure to look after your future stays with us .Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not too distant future! Sincerely,Guest Relations Manager

4/10 Poor

Paul

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from Viktoriia Rozhdestvenska on Sep 7, 2023
Dear Paul, Thank you for choosing the Hilton Cobham for your stay in Cobham and thank you for taking the time to provide feedback about your recent experience.Should your journeys bring you back to Cobham please contact me directly and it would be my pleasure to look after your future stays with us .Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not too distant future! Sincerely,Guest Relations Manager

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Viktoriia Rozhdestvenska on Aug 29, 2023
Dear Eduardo, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manager

8/10 Good

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Viktoriia Rozhdestvenska on Aug 29, 2023
Dear Felicia, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manager

10/10 Excellent

Billy

Stayed 1 night in Aug 2023
Response from Viktoriia Rozhdestvenska on Aug 23, 2023
Dear Billy, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manager

6/10 Okay

Matt

Stayed 1 night in Aug 2023
Response from Guest Relations Manager on Aug 28, 2023
Thank you for choosing the Hilton for your stay in Cobham and thank you for taking the time to provide your honest feedback about your recent experience. Your feedback is invaluable to us and shared your comments with our senior management team to ensure incidents do not reoccur. Once again, thank you for sharing your comments, we do hope to welcome you again on your next visit and restore your faith towards the Hilton Cobham.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Sss
Stayed 1 night in Aug 2023
Response from Guest Relations Manager on Sep 8, 2023
Dear Robert, Thank you for your 5* star and great to see that you enjoyed your stay with us. Should your journeys bring you back to Cobham, please let us know so we can ensure you have another enjoyable stay. Kind Regards,

8/10 Good

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Viktoriia Rozhdestvenska, on Aug 13, 2023
Dear Mr.Lee,Thank you for choosing the Hilton Cobham for your stay in Cobham and thank you for taking the time to provide feedback about your recent experience. We hope to have a chance to welcome you again in the not too distant future! Best regards, Viktoriia Rozhdestvenska Guest Relations Manager

10/10 Excellent

Tab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Viktoriia Rozhdestvenska on Aug 5, 2023
Dear Tab Buckley, Thank you for choosing the Hilton for your stay in Cobham and thank you for taking the time to provide feedback about your recent experience. We hope to have a chance to welcome you again in the not too distant future! Best regards, Viktoriia Rozhdestvenska Guest Relations Manager

10/10 Excellent

Sarah

Stayed 1 night in Aug 2023
Response from Viktoriia Rozhdestvenska on Aug 5, 2023
Dear Sarah, Thank you for choosing the Hilton for your stay in Cobham and thank you for taking the time to provide feedback about your recent experience. We hope to have a chance to welcome you again in the not too distant future! Best regards, Viktoriia Rozhdestvenska Guest Relations Manager

10/10 Excellent

Tavona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Viktoriia Rozhdestvenska on Aug 3, 2023
Dear Tavona, Thank you for choosing the Hilton for your stay in Cobham and thank you for taking the time to provide feedback about your recent experience. Should your journeys bring you back to Cobham please contact me directly and it would be my pleasure to look after your future stays with us .Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not too distant future! Best regards, Viktoriia Rozhdestvenska Guest Relations Manager

10/10 Excellent

Aras

Stayed 1 night in Jul 2023
Response from Guest Relations Manager on Aug 19, 2023
Dear Aras, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manager

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Room upgrade as there were 2 weddings. My room was away from the noise which I appreciated
Stayed 1 night in Jul 2023
Response from Guest Relations Manager on Jul 28, 2023
Dear Hilary, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not too distant future! Sincerely, Guest Relations Manager

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2023
Response from Viktoriia Rozhdestvenska, on Jul 16, 2023
Dear Barbara, Thank you for choosing the Hilton Cobham for your stay in Cobham and thank you for taking the time to provide feedback about your recent experience. Should your journeys bring you back to Cobham please contact me directly and it would be my pleasure to look after your future stays with us .Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not too distant future! Many thanks,Viktoriia RozhdestvenskaFront office supervisor

10/10 Excellent

Matt

Stayed 1 night in Jul 2023
Response from Guest Relations Manager on Jul 9, 2023
Dear Matt, Thank you for choosing the Hilton for your stay in Cobham and thank you for taking the time to provide feedback about your recent experience. Should your journeys bring you back to Cobham please contact me directly and it would be my pleasure to look after your future stays with us .Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not too distant future! Sincerely,Guest Relations Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Recently refurbished interior. Room was a good size with extra large comfy bed. Bathroom a little on small size but perfectly adequate for a short stay and recently refurbished, spotlessly clean.
Stayed 2 nights in Jul 2023
Response from Guest Relations Manager on Jul 6, 2023
Dear Elizabeth, Thank you for choosing the Hilton Cobham for your stay in Cobham and thank you for taking the time to provide feedback about your recent experience.Should your journeys bring you back to Cobham please contact me directly and it would be my pleasure to look after your future stays with us .Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not too distant future! Sincerely,Guest Relations Manager

8/10 Good

Wendy

Stayed 2 nights in Jun 2023
Response from Guest Relations Manager on Jul 6, 2023
Dear Wendy, Thank you for choosing the Hilton Cobham for your stay in Cobham and thank you for taking the time to provide feedback about your recent experience.Should your journeys bring you back to Cobham please contact me directly and it would be my pleasure to look after your future stays with us. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not too distant future! Sincerely,Guest Relations Manager