Ratings based on 285 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Sep 6, 2014
Only stayed one night but the hotel was very comfortable and convenient for an early morning flight from Gatwick.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

No wifi

Posted Sep 4, 2014
Hotel was just what we needed. Close to airport so we didn't have an early morning getting to our flight. Beds were comfortable and shower pressure and temp was great! Only wish that wifi was included in the cost.
3 out of 5
by A verified traveler from New Westminster, BC

Taking Advantage of the Airport Traveler

Posted Sep 4, 2014
$200/night, charged an additional 5 Euros/person for airport shuttle, 16 Euros for wifi for maximum 2 devices (we offered to pay more for a 3rd device but we were told no)...IHG members (which I am) apparently get free wifi but I didn't have my card with me. They made no effort to find my membership number!
2 out of 5
by A verified traveler from nh

Very sub standard accommodation

Posted Aug 27, 2014
Booked a double room and got two twin beds, staff did not help, very unhelpful and poor experience
4 out of 5
Recommended
for Everyone
by A verified traveler from uk, south east

No noise from aircraft

Posted Aug 11, 2014
Hotel is easy to find,remember the car park is an extra £10 for 24hrs and the car park was almost full when we stayed. I've no idea where else you'd park near the hotel. The room was a good sized double,very clean well presented and modern and airy.
3 out of 5
Recommended
for Everyone
by A verified traveler from caribbean

It's ok...

Posted Aug 4, 2014
Internet isn't free, but it is close to the airport and there is a bus that runs to and from gatwick airport. There is also a Starbucks in the hotel. The staff (especially the night staff) is very pleasant and helpful. Also I didn't find much food options nearby the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sheffield

Mid route home

Posted Jul 28, 2014
Tired and in need of a sleep, absolutely perfect. No airport noise or disruption from other people. Would definitely stay again.
Comment from Hotel Management
Aug 1, 2014 by Catherine, Hotel Management
Dear Traveler, Thank you for your positive feedback following your stay at The Holiday Inn London Gatwick and for your comments regarding the quietness of your stay. We look forward to welcoming you back again soon. Kindest Regards, Lauren Slade
Comment from Hotel Management
Aug 1, 2014 by Catherine, Hotel Management
Dear Jane, Thank you for your positive feedback and great comments following your recent stay at The Holiday Inn London Gatwick. We are pleased that you enjoyed your stay and will look forward to welcoming you back in the future. Kindest Regards, Lauren Slade
3 out of 5
by A verified traveler from Kingston upon Hull

Overnight stop

Posted Jul 7, 2014
Pros: Nothing in particular
Cons: Check booking before allocating a room. Also a good clean of the hallway carpet would perhaps be a good idea.
Location: Close to Gatwick Airport.
Booked a double room but was allocated a twin room.
4 out of 5
Recommended
for Everyone
by kk from london

convinient

Posted Jun 30, 2014
Pros: ambience
Cons: iron
Location: airport
Excellent hotel, awaresome and great experience in a good location
4 out of 5
Recommended
for Everyone
by Brian from Aberdeen

Good hotel close to airport - nice restaurant.

Posted Jun 23, 2014
Pros: better than standard holiday Inn
Cons: ouch - a glass of wine is expensive !!
Location: fly to/from gatwick
busy but efficient check in. easy bus transfer. very clean efficient hotel