Property grounds

Reviews of Macdonald Frimley Hall Hotel and Spa

4 out of 5
Macdonald Frimley Hall Hotel and Spa
Lime Avenue, Off Portsmouth Road, Sat Nav Postcode GU15 2BQ, Camberley, England

Reviews

7.8

Good

Rating 10 - Excellent. 192 out of 611 reviews" "
Rating 8 - Good. 214 out of 611 reviews" "
Rating 6 - Okay. 132 out of 611 reviews" "
Rating 4 - Poor. 46 out of 611 reviews" "
Rating 2 - Terrible. 27 out of 611 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wahad, Rotherham

Liked: Cleanliness, staff & service, property conditions & facilities
Second time here. Same room. Staff are exceptional. Has breakfast, swimming pool and gym which makes it good value for money. Water jug and glasses in room made of heavy glass. Water fountain in the corridor only had still water thought it advertised sparkling water also. Conveniently located for me. Very good price. I would stay there again.
Stayed 2 nights in Mar 2024

8/10 Good

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and good value.
Stayed 1 night in Mar 2024

6/10 Okay

James, Solvang

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This was the second time we have stayed at Frimley Hall in 5 years. The Frimley seems to have focused its business on catering for weddings and has lost sight of regular customers. When I called the front desk or room service lines, they would ring endlessly without answering. The details were missed for breakfast several times such as not providing service for two as indicated, missing food or condiments, etc. We will seek out other accommodations on our next visit
Stayed 3 nights in Mar 2024
Response from Constantin- Operations Manager on Mar 15, 2024
Dear James,Thank you for your review. I was most concerned to read your comments, as the issues raised are certainly not in keeping with the standards, quality and customer care normally associated with our hotel. Please accept my sincere apologies for the shortfalls experienced on this occasion.

10/10 Excellent

Supreme

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good, reasonable price, nice quiet location. Staff service excellent. Spa service could be better considering the price I paid for the treatment, in the sense that when they are doing the treatment better understanding of the client needs. Thumbs up to hotel for water fountains, and a clean no stains kettle.
Stayed 1 night in Mar 2024
Response from Constantin- Operations Manager on Mar 15, 2024
Thankyou so much for taking the time to leave a review, it was a pleasure to read you highly rated the service from the team, this sort of feedback is so valued by our team here as it is so rewarding when one's efforts have been noted.I have noted your feedback and will ensure that this is followed up with the team.Thank you once again, and I hope that we will have the opportunity to welcome you back again

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old original building in beautiful condition. Very picturesque no wonder there are so many weddings there.
Stayed 1 night in Mar 2024
Response from Constantin- Operations Manager on Mar 15, 2024
Dear Joseph,Many thanks for your review. As you have experienced, we are very passionate and committed to delivering the highest standards of service, quality and customer care which is shown by the number of guests that are coming back for a return visit, time and time again. We look forward to extending you a warm welcome back in the near future.

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for my youngest daughter's 10th birthday celebrations along with a trip to Legoland, even though the chap at reception was super helpful and professional,the promise of a special dinner/breakfast birthday celebration for her,this was not fulfilled. I do think that a Special Request particularly for a child should be followed through however small, but unfortunately this really let me down. Please do not promise a "fuss" that every staff member should know of her celebration to then have only one be bothered. Other than this indiscretion, the room was big,not as the photos showed to any description,but nice.
Stayed 1 night in Feb 2024
Response from Siva Santhanam on Mar 4, 2024
Dear NatalieThank you for sharing your feedback with us. We apologize for any disappointment caused by the lack of fulfillment of the special birthday celebration request for your youngest daughter's 10th birthday. We understand the importance of such requests and will address this with our team to ensure better communication and execution in the future. We're glad to hear that the reception staff were helpful and professional, and we appreciate your comments about the room. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Best WishesSiva

4/10 Poor

Toni

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Siva Santhanam on Mar 4, 2024
Dear ToniThank you for your score. Best WishesSiva

6/10 Okay

Asif

Stayed 1 night in Feb 2024

4/10 Poor

Lorna

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really disappointing stay. Over booked and understaffed. Relied heavily on very young untrained staff last Saturday night. They had not been trained sufficiently which left several clients being very rude to them and I found 2 waiting staff in floods of tears and I comforted them as there was no managers in sight. The pot washer was the chef and housekeeping were called in to waitress. Not good.
Stayed 1 night in Feb 2024
Response from Siva Santhanam on Feb 12, 2024
Dear LornaWe sincerely apologies for your disappointing experience during your stay. We're deeply concerned about the issues you've raised and are taking immediate steps to address them. Your feedback is invaluable, and we are committed to ensuring that such situations do not occur again in the future. We appreciate your understanding and hope to have the opportunity to regain your trust in the future.

6/10 Okay

guy, Belvedere

Traveled with partner
Staff were amazing and food very good but hotel is run down and dark and when we stayed very cold could not keep open areas and restaurants warm at all
Stayed 2 nights in Jan 2024
Response from Siva Santhanam on Jan 24, 2024
Dear GuyThank you for your positive comments on our staff and food. We apologize for the discomfort you experienced due to the hotel interiors and cold during your stay. Your feedback is important, and we'll address the heating issue to ensure a more comfortable environment. We appreciate your understanding and hope to have the chance to welcome you back for an improved experience.Best WishesSiva

10/10 Excellent

Lee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa
Response from Siva Santhanam on Jan 24, 2024
Dear LeeThank you for sharing your enthusiasm! We're thrilled to hear that you loved the spa. If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to let us know. We look forward to welcoming you back for more spa experiences in the future.Best WishesSiva Santhanam

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Siva Santhanam on Jan 10, 2024
Dear LiamThank you for your 5 star rating. RegardsSiva Santhanam

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Siva Santhanam on Jan 10, 2024
Dear DavidThank you for your rating. On your next visit we will aim to achieve 5 out of 5. RegardsSiva Santhanam

10/10 Excellent

James, Lichfield

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice to stay here and I had probably the best room in the hotel for very little money.
Stayed 1 night in Dec 2023
Response from Siva Santhanam on Dec 30, 2023
Dear JamesThank you for your kind words! We're delighted to hear you enjoyed your stay and had a great experience with your room. We look forward to welcoming you back for another enjoyable stay.Best regards,

10/10 Excellent

Satpal

Traveled with group
Stayed 1 night in Dec 2023
Response from Siva Santhanam on Dec 15, 2023
Dear SatpalThank you for your Rating.RegardsSiva

4/10 Poor

Matthew

Business traveler
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
I was in room 42 which is the far end of the hotel, ground floor, the room is conveniently situated an enormous distance of 1 meter from the sharp bend in the perimeter road around the hotel, if that noise wasn't enough the room above must have been housing king kong or the ceiling is roughly 1mm thick, the entire bedroom shook as they moved around the room, the light fitting shook making a lovely noise, the mirror on the wall shook making a lovely noise, every footstep sounded like a drum beating in my ear, lovely. There was a severe shortage of staff, I believe due to some staff illness, it's always remarkable how the managers fail to appear when things get tough to help out, many years of working in hotels it is always the same. Saving grace, good facilities, gyms great, pool area great, staff that were on shift very helpful when available.
Stayed 1 night in Dec 2023
Response from Siva Santhanam on Dec 15, 2023
Dear MatthewThank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. We regret the disturbances caused by noise and the shortage of staff. Your observations are valuable, and we assure you that we are actively working to address these issues and improve our services. We appreciate your acknowledgment of our good facilities and the helpfulness of the available staff.We hope to have the opportunity to welcome you back and provide a much-improved experience.Best WishesSiva

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Place to stay
Great place and evening meal was lovely. Breakfast is a bit disappointing with the full English being tough to eat!
Stayed 1 night in Dec 2023
Response from Siva Santhanam on Dec 15, 2023
Dear PaulThank you for your positive feedback on our evening meal—we're delighted you enjoyed it. We appreciate your input on the breakfast experience and will certainly look into improving the full English. Your insights are valuable, and we hope to welcome you back for an even better stay.Best WishesSiva

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice - a few annoying kids/expensive breakfast.
Hotel was ol fine, although there was a wedding on, which is fine in itself, but guests were letting their kids play knock down/up ginger on other guests doors. It gets a bit tiresome after a while. It stopped when i ran to the door and stood and shouted after them "Do you want to see me in my pants or something?" as I stood there in my pants! They didn't come back. Only other issue was the toilet flush, which required some major pumping to get it to work. We didn't use any facilities other than the room, as firstly we were going to Lapland UK, so were not at the hotel much, and secondly, I am heavily immunosuppressed, so stayed away from busy areas. That said, it did look like a very nice hotel. We did think of having breakfast as room service, but at £24 per head plus £8 tray charge, decided to go to the other McDonald's for breakfast at the rather more palatable sub of £15 total! :)
Stayed 1 night in Dec 2023
Response from Siva Santhanam on Dec 15, 2023
Dear JohnThank you for sharing your experience. We apologize for any inconvenience caused by the behavior of other guests and the toilet flush issue. We appreciate your understanding and hope to have the chance to welcome you back for a more enjoyable stay.Best WishesSiva

4/10 Poor

Toni

Traveled with group
Liked: Property conditions & facilities, room comfort
Staff done their best
Not enough experience staff to cope with the demands, mainly unexperienced, hospitality, staff that are run off their feet! No sign of any management!
Stayed 1 night in Dec 2023
Response from Siva Santhanam on Dec 30, 2023
Dear ToniWe appreciate your feedback and apologize for any inconvenience caused during your stay. Rest assured, we take your comments seriously and will address staffing issues to enhance our service. We value your insights and hope to have the opportunity to provide an improved experience in the future.Best Regards

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Siva Santhanam on Nov 27, 2023
HiThank you for your rating. Kind RegardsSiva

10/10 Excellent

Nordex UK Limited

Stayed 2 nights in Nov 2023
Response from Siva Santhanam on Nov 27, 2023
HiThank you for your rating. Kind RegardsSiva

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, excellent facilities, staff excellent went the extra mile.
Stayed 2 nights in Nov 2023
Response from Siva Santhanam on Nov 27, 2023
Dear KeithThank you for your kind words! We're delighted you had a wonderful stay and appreciated our excellent facilities and dedicated staff. We hope to welcome you back soon for another fantastic experience.Best WishesSiva

6/10 Okay

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggy buffet breakfast but nice spa and rooms
Nice place and rooms - breakfast was disappointing though as used to be really good , however since COVD has been one of tho joyless self service buffets with soggy steamed bacon - such a disappointment as it used to be so good !
Stayed 2 nights in Nov 2023
Response from Siva Santhanam on Nov 18, 2023
Dear ColinThank you for your feedback. We appreciate your positive comments about our place and rooms. We're sorry to hear about your disappointment with the breakfast changes. Your feedback is valuable, and we'll certainly review and improve our offerings to bring back the quality you enjoyed in the past. We hope to have the opportunity to welcome you back for a better experience in the future.Best Wishes

10/10 Excellent

Josh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, great staff!
Stayed 1 night in Nov 2023
Response from Siva Santhanam on Nov 18, 2023
Dear JoshThank you for your kind words! We're delighted to hear that you enjoyed your stay and our staff made it a great experience. We look forward to welcoming you back soon!Best WishesSiva

10/10 Excellent

Joanna

Stayed 1 night in Oct 2023
Response from Siva Santhanam on Nov 27, 2023
Dear JoannaThank you for your rating. Kind RegardsSiva

10/10 Excellent

Tony G

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property. Very classy while being very comfortable. Food in the lounge was great, especially tortellini. Lovely environment definitely weighs following negatives. The breakfast was not impressive. Few hot choices. Eggs were unpleasant. Tomatoes had to be ordered, and took 15 minutes to arrive. Was amazed at how lax servers were at clearing dirty dishes in lounge. Would deliver a beer and walk away without empty glasses on table.
Stayed 3 nights in Oct 2023
Response from Siva Santhanam on Nov 8, 2023
Dear Tony GThank you for your kind words about our property and the lounge food. We appreciate your feedback about the breakfast and service in the lounge. We'll work on improving these aspects to ensure a more enjoyable experience during your next visit. Your input is valuable, and we hope to welcome you back soon. Best WishesSiva Santhanam

10/10 Excellent

Angela

Stayed 2 nights in Oct 2023
Response from Siva Santhanam on Nov 27, 2023
Dear AngelaThank you for your rating and I am glad that everything was up to your expectation. Kind RegardsSiva

8/10 Good

Lucas

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Siva Santhanam on Nov 27, 2023
Dear LucasThank you for your rating. Kind RegardsSiva

6/10 Okay

C D SIviter

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Weekend break
We were meeting my brother & family after a 20 year gap & celebrating my sisters birthday. Was very surprised the hotel wasn’t as big as it looks like on the brochure or website. Lounge & dining area very small & dated. Staff were amazing but shame hotel was a little tired & in need of bit of TLC
Stayed 3 nights in Sep 2023
Response from Siva Santhanam on Sep 22, 2023
Dear C D SIviterThank you for your review. We're delighted to hear that our staff left a positive impression on your visit, and we appreciate your feedback regarding the size and condition of our facilities. We continuously strive to improve our guest experience, and your comments will help us in our efforts to provide a more comfortable and updated environment. We hope you had a memorable reunion and birthday celebration with your family despite these concerns and look forward to welcoming you back in the future.Best WishesSiva Santhanam

10/10 Excellent

Gareth

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful building with so many original features - a pleasure to stay!
Stayed 1 night in Sep 2023
Response from Siva Santhanam on Sep 22, 2023
Dear GarethThank you for your kind review! We're thrilled to hear that you enjoyed the beauty of our historic building and its original features during your stay. We hope to welcome you back for another wonderful experience in the future.Best Wishes Siva Santhanam

8/10 Good

Damian

Business traveler
Liked: Cleanliness, staff & service, room comfort
A nice hotel. Some modernisation required. Bar prices are very high!
Stayed 1 night in Sep 2023
Response from Siva Santhanam on Sep 22, 2023
Dear DamianThank you for your feedback. We appreciate your comments and will take them into consideration as we work on improvements. We understand your concerns about bar prices and will review our pricing to ensure a more reasonable experience for our guests. We hope you had an overall pleasant stay and look forward to serving you again.Best WishesSiva Santhanam

8/10 Good

Ian

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Latest stay
Stay was ok overall however the furnishings at the hotel are very dated and worn.. Needs a refurbishment to charge the prices they do. Breakfast was a big let down with buffet service with most items cold and coffee tasted horrible..
Stayed 1 night in Sep 2023
Response from Siva Santhanam on Sep 14, 2023
Dear IanThank you for your honest feedback. We're sorry to hear about your experience, and we appreciate your input regarding the furnishings and breakfast. Rest assured, your comments have been noted, and we will take them into consideration as we strive to improve our services and facilities. We hope you'll give us another opportunity to exceed your expectations in the future.Best WishesSiva Santhanam

8/10 Good

Man Yiu Ivan

Liked: Cleanliness, staff & service
The hotel environment is nice but some facilities are old and the sofa in my room is already worn out and hard to sit on. No lift within the hotel , it’s a bit hard to move large luggage up the stairs.
Stayed 4 nights in Aug 2023
Response from Siva Santhanam on Aug 25, 2023
Dear Man Yiu IvanThank you for your feedback. We appreciate your positive comments about our hotel environment. We are aware of the issues you mentioned and are actively working on improvements. We apologize for any inconvenience caused by the condition of the sofa and the absence of a lift. Your input helps us enhance our guest experience. Best Wishes, Siva Santhanam

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Siva Santhanam on Aug 24, 2023
Thank you for your review. I do hope that we will have the opportunity to be of service to you again in the near future.

8/10 Good

Martin

Stayed 1 night in Aug 2023
Response from Siva Santhanam on Aug 17, 2023
Dear MartinThank you for your rating.

6/10 Okay

Neil

Stayed 1 night in Aug 2023
Response from Siva Santhanam on Aug 14, 2023
Dear NeilThank you for your rating. I do hope to welcome you back in the not-too-distant future where we will aim to achieve a rating of 10. Best Wishes, Siva Santhanam

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed was uncomfortable and room was quite dated.
Stayed 1 night in Jul 2023
Response from Siva Santhanam on Aug 3, 2023
Thank you for you feedback following your recent stay at The Macdonald Frimley Hall Hotel & Spa. I have noted your comments reading the bed. We have an ongoing maintenance programme and your feedback will help us to rectify the issues. Thank you once again for your very valued feedback, as it is in this way that we can continue to improve the guest experience. I hope that we may welcome you back at some point in the not too distant future.

8/10 Good

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Wish we had stayed longer there and had time to use the facilities.
Stayed 1 night in Jul 2023
Response from Siva Santhanam on Aug 3, 2023
Thank you for such positive feedback following your recent stay at The Macdonald Frimley Hall Hotel. I hope that we may welcome you back, in the not-too-distant future.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Love the Frimley Hall. The staff were fabulous and really friendly and helpful. Disappointed slightly with the treatment. Massage wasnt quiet as expected, despite indicating pressure points etc, and my friend asked for info on the products used, but the therapist refused.
Stayed 1 night in Jul 2023
Response from Siva Santhanam on Aug 3, 2023
Thank you for your review of our hotel and I am pleased to read your positive feedback with regards to your overall experience. I have noted down your comment about the treatment and will share the feedback with my spa manager who will ensure corrective training in place to avoid any further re-occurrence of this issue. Thank you once again for your feedback and I hope we may welcome you back in the not-too-distant future.

4/10 Poor

james, San Diego

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed based on convenience for a family reunion nearby. Advertised as family friendly with no mention of restricted access to the pool for kids (9-10am the one day we stayed). The rest of the hotel is tired and needs an update. It served a purpose, but we definitely overpaid.
Stayed 1 night in Jul 2023
Response from Siva Santhanam on Aug 3, 2023
Thank you for your review. I was most concerned to read your comments, as the issues raised are certainly not in keeping with the standards, quality and customer care normally associated with our hotel. Please accept my sincere apologies for the shortfalls experienced on this occasion. I hope we will get another opportunity to welcome you back in the not-too-distant future.

10/10 Excellent

Nick

Stayed 2 nights in Jul 2023
Response from Constantin- Operations Manager on Jul 27, 2023
Dear Nick,Thanks for your review with regards to your recent stay with us, we are delighted you enjoyed it! I do hope that we can welcome you back again very soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Constantin- Operations Manager on Jul 27, 2023
Dear John,Thanks for your review with regards to your recent stay with us, we are delighted you enjoyed it! I do hope that we can welcome you back again very soon.

6/10 Okay

Kevin

Business traveler
Liked: Cleanliness, staff & service, room comfort
Ok but nothing special.
So the initial impression is very good, nice reception, good looking building. Unfortunately the layout is rather old (probably due to the building to be fair) and I was miles from the reception/Spa area. Rooms look good but need an update, all slightly dated and old. Breakfast was...well ordinary. Had better at Premier Inn or Wetherspoons. Not a great selection of fruit, juices running out and pastries that were a bit dry...just ordinary and not fitting a place that looks like this.
Stayed 1 night in Jul 2023
Response from Constantin - Operations Manager on Jul 27, 2023
Dear Kevin,Thank you for your review with regards to your recent stay with us.We are naturally very disappointed that you have come away with such a poor impression of our hotel.We are working closely with the department heads to ensure that this does not happen again.Please do accept our sincere apologies for the inconvenience caused.

6/10 Okay

J P

Business traveler
Stayed 1 night in Jul 2023
Response from Constantin- Operations Manager on Jul 27, 2023
Thank you for your review. I was delighted to read that you enjoyed your stay. I do hope that we will have the opportunity to be of service to you again in the near future.

10/10 Excellent

Victoria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Lovely hotel, quite area.
Stayed 2 nights in Jul 2023
Response from Constantin- Operations Manager on Jul 27, 2023
Dear Victoria,Thank you for your review. I was delighted to read that you enjoyed your stay. I do hope that we will have the opportunity to be of service to you again in the near future.

10/10 Excellent

Marie

Stayed 1 night in Jul 2023
Response from Constantin- Operations Manager on Jul 27, 2023
Dear Marie,Thank you for your review. I was delighted to read that you enjoyed your stay. I do hope that we will have the opportunity to be of service to you again in the near future.

10/10 Excellent

Lee

Stayed 1 night in Jul 2023
Response from Constantin- Operations Manager on Jul 27, 2023
Dear Lee,Thank you for your review. I was delighted to read that you enjoyed your stay. I do hope that we will have the opportunity to be of service to you again in the near future.

8/10 Good

Chris

Stayed 1 night in Jul 2023
Response from Constantin- Operations Manager on Jul 27, 2023
Thank you for your review. I was delighted to read that you enjoyed your stay. I do hope that we will have the opportunity to be of service to you again in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Big and clean bedroom. Very comfortable double bed. Very big bathroom with separate bath and shower unit. The cooked breakfast was the only let down
Stayed 1 night in Jul 2023
Response from Constantin- Operations Manager on Jul 27, 2023
Thankyou so much for taking the time to leave a review, it was a pleasure to read you highly rated the service from the team, this sort of feedback is so valued by our team here as it is so rewarding when one's efforts have been noted.I have noted your feedback and will ensure that this is followed up with the team.Thankyou once again, and I hope that we will have the opportunity to welcome you back again

10/10 Excellent

michael, texarkana

Stayed 1 night in Jul 2023
Response from Constantin- Operations Manager on Jul 27, 2023
Dear busy traveller, Thanks for your review with regards to your recent stay with us, we are delighted you enjoyed it! I do hope that we can welcome you back again very soon.Best wishes