Ratings based on 443 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
84% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Voordelig en redelijk hotel

Posted Dec 21, 2014
Leuke sfeer met Kerst. Hulp bij transportproblemen was niet best
3 out of 5
by A verified traveler

Freezing room.

Posted Dec 15, 2014
Pros: Quiete
Cons: Room windows need replacing.
Location: did not do this just doing an aiport overnight stay
There was virtually no one in the hotel, but our room was at the end of a maze of corridors. When we opened the door it was like a fridge. I told my partner to shut the windows, and he said "they are not open"! The windows were old metal frames with huge amounts of cold air rushing in, badly fitting glass and the one small heater in the room had not been put on. We did not shower or bath, and slept in all our cloths with the heater on full all night.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom berkshire

OK for one night

Posted Dec 14, 2014
Pros: cost
Cons: general updating
Location: dont know, only sayed one night
bed was terrible with springs sticking out of mattress rest was ok
4 out of 5
Recommended
for Everyone
by A verified travelerfrom paris

hôtel pas cher

Posted Nov 21, 2014
Pros: la designe ,j'aime bien comment c'était
Cons: une personne qui parle ou comprend le français ,
bien pour un hôtel de dernière minute la propreté était présent ,seule bemol loin de l’aéroport et les navette s’arrête tôt 20h30 y'en a plus donc pour un vol de nuit c'est chaud une personne qui parle ou comprend le français ,car eux quand vienne en france on fais l'effort d'avoir une personne a la réception qui parle et comprend l'anglais
5 out of 5
Recommended
for Everyone
by A verified travelerfrom weymouth

Great value for money

Posted Nov 12, 2014
Booked this hotel because I had to attend an interview. We only paid £32 for the two of us and also had an excellent three course buffet car very meal costing £10.50 each. This hotel is close to gatwick and offers free parking for flyers. We would definitely return.
2 out of 5
by A verified traveler

old and decrepit

Posted Nov 8, 2014
An old and decaying hotel in need of a makeover, dirty sheets and room, poor breakfast, wont be going back !!!
2 out of 5
by A verified travelerfrom Spain

Very shabby Hotel

Posted Oct 29, 2014
Pros: nothing
Cons: pull it down and start again
very shabby, staff were very pleasant but I felt intimidated by other guests who were crowding the corridors, We didn't eat there as if the hotel was that shabby then I was wondering how bad the kitchens were?
1 out of 5
Recommended
by A verified traveler

Extremely Poor

Posted Oct 28, 2014 on Hotels.com
This hotel is a brittania hotel used to house asylum seekers, this was so intimidating as a young lady. None of these were families these were single men surrounding the hotel. I slept with my cases against the door. Do not go here!! The hotel is dirty and rooms are poor because of this.
2 out of 5
Recommended
for Personal Event
by KATHYfrom EDMONTON

WE WERE SAD TO SEE HOW RUN DOWN THIS BEAUTIFUL HOT

Posted Oct 28, 2014 on Hotels.com
WE WERE SAD TO SEE THE DECAY OF THIS BEAUTIFUL BUILDING. THE CUSTOMER SERVICE WAS NOT GREAT AND THERE FULL ENGLISH BREAKFAST WAS SOMEWHAT LACKING. THEY HAD LOVELY GROUNDS AROUND THE HOTEL. BUS SERVICE FROM THE HOTEL TO GATWICK WAS REALLY GOOD. WE DID NOT FEEL COMGORTABLE ENOUGH TO WALK AROUND THE ROOM BAREFOOT.PRICE FOR THE ONE NITE WAS GOOD BUT WE JUST EXPECTED SO MUCH MORE.
3 out of 5
Recommended
for Overnight Stay Before Destination
by Stephenfrom California

Just Passing Through

Posted Oct 24, 2014 on Hotels.com
We were just transiting through to catch a flight at Gatwick to Stockholm. The hotel is about 10 minutes from the airport via taxi which will cost around 16 pounds from the airport. We came in from central London on an easybus and arrive shortly before 10 pm. The number 50 bus which is supposed to go to this hotel stops running before 9. Next we tried Uber, but since we did not have a local phone and the wifi at Gatwick is atrocious we were not able to make a connection with a driver. We finally went with a taxi which was actually not much more than Uber was quoting for the same ride. The bus is obviously the cheapest but the last one leaves Gatwick at like 8:45 pm or something so be aware of that when you are coming from central London via bus or train. The hotel is in the country and is not small, its a very large hotel and they allow smoking in some of their rooms. The first room they gave us was a smoking room so we had to go back and change it to non-smoking. The hotel itself is ok but there are all kinds of tour bus groups that stay here and the lobby was full of people talking loudly. The hotel is not in good shape, the carpets look filthy, the rooms are not nice and don't give you the impression of being maintained or cleaned well. We were glad we were only there one night. I would opt not to stay here again if I had to do it again.