Ratings based on 431 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
83% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Freezing room.

Posted Dec 15, 2014
Pros: Quiete
Cons: Room windows need replacing.
Location: did not do this just doing an aiport overnight stay
There was virtually no one in the hotel, but our room was at the end of a maze of corridors. When we opened the door it was like a fridge. I told my partner to shut the windows, and he said "they are not open"! The windows were old metal frames with huge amounts of cold air rushing in, badly fitting glass and the one small heater in the room had not been put on. We did not shower or bath, and slept in all our cloths with the heater on full all night.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom berkshire

OK for one night

Posted Dec 14, 2014
Pros: cost
Cons: general updating
Location: dont know, only sayed one night
bed was terrible with springs sticking out of mattress rest was ok
4 out of 5
Recommended
for Everyone
by A verified travelerfrom paris

hôtel pas cher

Posted Nov 21, 2014
Pros: la designe ,j'aime bien comment c'était
Cons: une personne qui parle ou comprend le français ,
bien pour un hôtel de dernière minute la propreté était présent ,seule bemol loin de l’aéroport et les navette s’arrête tôt 20h30 y'en a plus donc pour un vol de nuit c'est chaud une personne qui parle ou comprend le français ,car eux quand vienne en france on fais l'effort d'avoir une personne a la réception qui parle et comprend l'anglais
5 out of 5
Recommended
for Everyone
by A verified travelerfrom weymouth

Great value for money

Posted Nov 12, 2014
Booked this hotel because I had to attend an interview. We only paid £32 for the two of us and also had an excellent three course buffet car very meal costing £10.50 each. This hotel is close to gatwick and offers free parking for flyers. We would definitely return.
2 out of 5
by A verified traveler

old and decrepit

Posted Nov 8, 2014
An old and decaying hotel in need of a makeover, dirty sheets and room, poor breakfast, wont be going back !!!
2 out of 5
by A verified travelerfrom Spain

Very shabby Hotel

Posted Oct 29, 2014
Pros: nothing
Cons: pull it down and start again
very shabby, staff were very pleasant but I felt intimidated by other guests who were crowding the corridors, We didn't eat there as if the hotel was that shabby then I was wondering how bad the kitchens were?
2 out of 5
by A verified traveler

You get what you pay for

Posted Oct 13, 2014
Pros: Close to airport, public transport that takes it to and from airport. The restaurant and bard are okay for drinks, but the dinner menu is very limited
Big old house, small room, old smelly carpet, old and very uncomfortable mattress. Expect to carry your own baggage upstairs. Also, mind that the bus service is not run by the hotel, as it may appear, but it is public transportation, so expect to have cash on you to pay for tickets. Expect noise in the hallways at night.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Honolulu

Remote,wonderful old hotel

Posted Oct 10, 2014
The Russ Hill Hotel was truly a wonderful, multicultural experience. Travelers from all over the world in this large, off the beaten track hotel. Great meal, quiet room...overall, a unique experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

good hotel

Posted Sep 26, 2014
no problems, clean tidy room, slightly tired decor, but great food and staff, parking a bit of an issue but young lad in car park very helpful in organising it,all staff very nice but he went the extra mile to help well done to him
3 out of 5
Recommended
by Staceyfrom Connecticut

Don't expect much but I'd return

Posted Sep 15, 2014 on Hotels.com
The parking lot had 600 cars and 200 spaces. A couple near me was complaining that their room had bunk beds. But it is a cheap airport hotel - don't go in with high expectations but the shuttle will probably be on time.