Front of property - evening/night

Reviews of The Devil's Punchbowl Hotel

3 out of 5
The Devil's Punchbowl Hotel
52 London Road, Hindhead, England

Reviews

7.4

Good

Rating 10 - Excellent. 105 out of 487 reviews" "
Rating 8 - Good. 193 out of 487 reviews" "
Rating 6 - Okay. 121 out of 487 reviews" "
Rating 4 - Poor. 47 out of 487 reviews" "
Rating 2 - Terrible. 21 out of 487 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was convenient for an overnight stay prior to golfing at a nearby golf club the next morning
Stayed 1 night in Mar 2024

10/10 Excellent

Lee

Stayed 1 night in Mar 2024

6/10 Okay

Robert

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
No one at reception. Spare pillows dirty & not in protective bag loose over blanket. No plug in hand basin . Cups not washed
Stayed 6 nights in Feb 2024

10/10 Excellent

Nicolás

Stayed 1 night in Feb 2024

10/10 Excellent

Pauline

Stayed 2 nights in Dec 2023

4/10 Poor

Bronwyn

Disliked: Staff & service
Stayed 1 night in Dec 2023

6/10 Okay

Edward

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort
Perfect retreat while studying
Nice stay while studying at the university of Surrey, Pieter was very helpful and I enjoyed some nice evening meals in the gastrobistro downstairs. Room was quiet and beautiful location on the Common ideal for walks. In honesty, the decor could benefit from updating along with new pillows. But I would stay again. All staff very friendly and hospitable.
Stayed 4 nights in Nov 2023

8/10 Good

Stewart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
A fantastic stay as always the gentleman on reception always greets you with a smile he's a pleasure to talk to and an asset to the company Room with spacious shower was hot parking was reasonable food in the morning for breakfast with lovely
Stayed 1 night in Nov 2023

8/10 Good

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

6/10 Okay

Verified traveler

Traveled with group
Liked: Room comfort
It would be nice to have bedside lights so I could
Stayed 1 night in Nov 2023

4/10 Poor

Deborah

Disliked: Cleanliness, property conditions & facilities
Rather disappointing
Let's start with the positives. The breakfasts were good, and the young ladies serving were very friendly and efficient. The dining room was well decorated and clean. Unfortunately, the bedroom was very disappointing. The bedside unit had the front of the drawer missing. The windowsills were filthy. There was a very strong smell of mould and damp in the room. Around the base of the taps and the overflow in the bathroom was black grime. I could go on, but suffice to say, it was all very tired and in need of a good scrub, especially the carpet.
Stayed 3 nights in Nov 2023

6/10 Okay

Tony

Traveled with group
The hotel was very warm, the bar on Friday night busy with a good atmosphere. The hotel is slightly tired. The breakfast was okay but not good value. I would not rush back to stay again.
Stayed 1 night in Nov 2023

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and a nice hotel
Nice location and a nice hotel. Yes some of the decor needs a bit of updating but on the whole it was fine. The room was pleasant enough. Some areas need a lick of paint. The food in the restaurant was very nice.
Stayed 2 nights in Oct 2023

6/10 Okay

phil

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Pleasant friendly staff. Rooms very tired dated and scruffy
Stayed 1 night in Oct 2023

6/10 Okay

Tim

Traveled with partner
Liked: Cleanliness, staff & service
Room very run down Staff excellent Breakfast very good
Stayed 6 nights in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Friendly good service
Friendly , good service . Room clean and beds super comfortable . Bathroom needed better cleaning and the shower hardly worked .
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness
ups and downs
Based around a listed building in an excellent location for access to the Devil's Punchbowl walking trails. The room was large and well equipped. The bed was comfortable and the towels were lovely. Good quality toiletries were provided. However there were some cheap things that spoiled it. The biscuits weren't anything special, and there was no spoon, just a disposable wooden stick. The 'glasses' in the bathroom were flimsy and disposable too. The extractor fan wasn't working (which we reported) and the grouting around the bath could do with a clean.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
The hotel itself was a little tired, but staff all friendly and food OK, so no issues for us.
Stayed 1 night in Sep 2023

8/10 Good

Martin

Stayed 1 night in Sep 2023

8/10 Good

dan

Traveled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Gary

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Refurb well overdue
The bar & restaurant areas are clean & respectful The bedrooms on the other hand are a good 10 years past needing a refurb First room had cobwebs & insects hanging from it in the bathroom & some much black mould stains around the bath. The bedroom part was so date & had a very tired feel. Went to reception & was offered another room. This was a faction better but not much. Beds was comfortable enough & sheets clean.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great staff
The staff are always friendly and very helpful the rooms and beds are comfortable. We enjoyed anice breakfast each morning. Over all excellent value for money
Stayed 4 nights in Aug 2023

8/10 Good

Anthony

Stayed 1 night in Aug 2023

2/10 Terrible

Bridget

Disliked: Cleanliness, property conditions & facilities
Worst room ever! Unbelievably damp-smelling and musty. Dirty marks on walls. Broken window. Bad-smelling bathroom. Outdated dirty decor. Surrounding countryside is gorgeous, but this place is AWFUL. eBookers should take this hotel off their listings now!
Stayed 1 night in Aug 2023

8/10 Good

Nicholas

Business traveler
Liked: Cleanliness, staff & service, room comfort
Business trip
The hotel was once on the main road but now on a no through road .The hotel was a nice size with plenty of safe parking .The rooms were a good size with good wi fi . The only issue I had was that the shower was of poor quality with low pressure .It was a mere dribble .I did complain and was told that maintenance would deal with it . It was not fixed I reported again but the following day I was told it could not be fixed .A new room was offered but it was on the ground floor .I declined as our room . was very quiet . A shame as this was the only issue .
Stayed 4 nights in Aug 2023

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. Good facilities but looking a bit tired and in need of tlc. Staff were excellent, genuinely welcoming and helpful in both Reception and Restaurant. Good value for money.
Stayed 1 night in Aug 2023

8/10 Good

R

Stayed 1 night in Jul 2023

8/10 Good

Paul

Traveled with family
Liked: Amenities
Great staff
Stayed 2 nights in Aug 2023

10/10 Excellent

joseph

Stayed 1 night in Aug 2023

8/10 Good

Adrian

Traveled with group
Everything was ok with hotel rooms were just a bit dusty.
Stayed 2 nights in Aug 2023

10/10 Excellent

Harish

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The devils punch bowl a great place to stay
Great place to stay dine and drink. All the staff inc managers are some of the most pleasant I have Come across in a long time. Nothing was to much trouble and that’s what hospitality should be. The only criticism I would have especially if your on business and that’s the Wi-Fi. It is very poor in the bedrooms but I would not let that spoil my stay great place and well done to the team
Stayed 4 nights in Aug 2023

8/10 Good

lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good, clean and affordable
Stayed 1 night in Jul 2023

6/10 Okay

Khalid

Traveled with family
Stayed 2 nights in Jul 2023

2/10 Terrible

SUK TUNG

Disliked: Cleanliness, property conditions & facilities
Stay in ground floor with poor views
Stayed 1 night in Jul 2023

10/10 Excellent

Odessa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old building!
Stayed 1 night in Jul 2023

10/10 Excellent

jenifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Philip & your team for a lovely stay
Stayed 2 nights in Jul 2023

10/10 Excellent

Lyall

Liked: Cleanliness, staff & service, room comfort
Good value and well located
Room and bathroom were clean, room was rather warm though. Staff were friendly and helpful. Hotel could do with a little renovation but given it’s low price and good location can be forgiven
Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
After a rather disappointing check in that resulted in being given a key to a room already occupied and walking in on someone just about to have a shower, I was then about to be given another room which was also occupied. By this time the guest who I had already walked in on was at reception to put the receptionist right to inform him my 'new' room was also occupied. A basic hotel with dated decour but it was clean and a good nights sleep was had. Fine for traveling solo
Stayed 1 night in Jul 2023

6/10 Okay

Matt

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Extremely tired, badly in need of renovation.
Stayed here for one night and thankfully only one night. Lacklustre greeting by the receptionist, although bar staff excellent and courteous. Checked into a Family room .... oh ... dear ... god. Have you seen 'The Shining'? Yeah. The hotel looks like that. The room we stayed in had last been refitted (and cleaned, by the looks of it) around the time that movie was in the cinema. The sheets were clean but I felt like I needed a shower after walking over the carpet. Rusty shower appliances, dirty grout, TV the size of a postage stamp. Grim. In the corridors - paint peeling, worn door furniture, stains all over the carpet ... really cannot recommend. If you're in dire need of a room for the night then so be it, but I would never stay here again.
Stayed 1 night in Jul 2023

6/10 Okay

E

Disliked: Cleanliness, property conditions & facilities
We booked in to stay for a night to go to a party in the area
Stayed 1 night in Jul 2023

8/10 Good

Diane

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great staff
Comfy beds. Clean room, complimentary tea, coffee, doap & shampoo in shower. Clean towels. Veey helpful staff, especially when in the restaurant area. Close to a bus stop a few shops a short walk away. The National Trust Devils Punch bowl was right opposite hotel. Amazing views a must place to visit!
Stayed 2 nights in Jun 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent small traditional pub style hotel. Next to National Trust forest. Breakfast excellent.
Stayed 3 nights in Jul 2023

10/10 Excellent

Keith

Stayed 1 night in Jun 2023

10/10 Excellent

Fiona

Stayed 1 night in Jun 2023

8/10 Good

LA

Liked: Staff & service, room comfort
Great night sleep
Room was comfortable with everything we needed the staff were very helpful. The location just about a mile from the main road was excellent really peaceful with the devil's punch bowl nature reserve next door
Stayed 3 nights in Jun 2023

10/10 Excellent

Andrew

Stayed 1 night in Jun 2023

8/10 Good

Craig

Stayed 1 night in Jun 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

John

Liked: Cleanliness
Unimpressed
Unfortunately when we arrived on 8th June the hotel was undergoing extensive refurbishment that we were not advised of. The bedrooms are functional but need some tlc. We went out to a lovely local pub in grayshott for evening drinks and meal.
Stayed 1 night in Jun 2023