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Surestay Plus Hotel by Best Western Susanville

2.5 star property
Hotel in Susanville with free breakfast and seasonal outdoor pool

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Surestay Plus Hotel by Best Western Susanville

Photo gallery for Surestay Plus Hotel by Best Western Susanville

Minibar, desk, laptop workspace, iron/ironing board
Outdoor pool
Exterior
Meeting facility
Reception

Overview of Surestay Plus Hotel by Best Western Susanville

Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Restaurant
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
2785 Main Street, 2785, Susanville, CA, 96130-4741
  • Popular LocationLassen County Fairgrounds7 min walk
  • Popular LocationLassen Historical Museum3 min drive
  • Popular LocationDiamond Mountain Casino4 min drive
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Room options

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking | Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Room amenity

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Minibar, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Jetted bathtub
Hair dryer
  • Sleeps 2
  • 1 King Bed

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The price is $85
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includes taxes & fees
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About the neighborhood

Susanville

Surestay Plus Hotel by Best Western Susanville is located in Susanville. Lassen County Fairgrounds is a local attraction and the area's natural beauty can be seen at Susanville Ranch Park and Eagle Lake. Explore all the area has to offer with mountain biking and hiking/biking trails.
Visit our Susanville travel guideOpens in a new window

What's nearby

  • Lassen County Fairgrounds - 7 min walk
  • Lassen Historical Museum - 3 min drive
  • Lassen County Chamber of Commerce - 3 min drive
  • Diamond Mountain Casino - 4 min drive
  • Diamond Mountain Golf Club - 12 min drive

Getting around

  • Redding, CA (RDD-Redding Municipal) - 124 min drive

Restaurants

  • McDonald's - 10 min walk
  • Burger King - 20 min walk
  • Frosty Mill - 2 min drive
  • Lassen Ale Works Boardroom - 2 min drive
  • Mazatlan Grill - 18 min walk

About this property

Surestay Plus Hotel by Best Western Susanville

Property highlights
At Surestay Plus Hotel by Best Western Susanville, you can look forward to free full breakfast, a terrace, and a business center. The on-site American cuisine restaurant, Lumberjacks, offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and a vending machine
  • Multilingual staff, a computer station, and a 24-hour front desk
  • Guest reviews speak well of the breakfast and helpful staff
Room features
All 82 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like minibars. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–9:30 AM
  • A restaurant

Restaurants on site

  • Lumberjacks

Things to do

  • Outdoor pool
  • Yoga classes

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 15.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per day, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September

Property is also known as

Best Western Trailside
SureStay Plus Hotel Best Western Susanville
Best Western Trailside Inn Susanville
Best Western Trailside Susanville
Best Western Susanville
Best Western Trailside Hotel
Susanville Best Western
SureStay Plus Best Western Susanville
Surestay Plus By Susanville
Surestay Plus Hotel by Best Western Susanville Hotel
Surestay Plus Hotel by Best Western Susanville Susanville
Surestay Plus Hotel by Best Western Susanville Hotel Susanville

Frequently asked questions

Does Surestay Plus Hotel by Best Western Susanville have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Surestay Plus Hotel by Best Western Susanville?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Surestay Plus Hotel by Best Western Susanville on Apr 21, 2024 start from $109.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Surestay Plus Hotel by Best Western Susanville pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 75.00 per stay and a fee of USD 20.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Surestay Plus Hotel by Best Western Susanville?

Self parking is free at this property.

What time is check-in at Surestay Plus Hotel by Best Western Susanville?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Surestay Plus Hotel by Best Western Susanville?

Check-out is at 11 AM. Late check-out is available for USD 15.00 (subject to availability).

Does Surestay Plus Hotel by Best Western Susanville provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Surestay Plus Hotel by Best Western Susanville located?

Situated in Susanville, this hotel is within 2 mi (3 km) of Lassen County Fairgrounds, Roop's Fort, and Lassen Historical Museum. Lassen County Chamber of Commerce and Diamond Mountain Casino are also within 3 mi (5 km).

Surestay Plus Hotel by Best Western Susanville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 245 out of 663 reviews" "
Rating 8 - Good. 228 out of 663 reviews" "
Rating 6 - Okay. 107 out of 663 reviews" "
Rating 4 - Poor. 58 out of 663 reviews" "
Rating 2 - Terrible. 25 out of 663 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great
Stayed 1 night in Apr 2024

6/10 Okay

John, Pocatello

Liked: Cleanliness, staff & service, property conditions & facilities
The room was pretty nice, but there were some black hairs on the back top of the toilet by the towels. So I cleaned that off. Otherwise, sheets, and overall cleanliness were really good. It was a comfortable room, the guy at the desk was really professional, and told me where I could go for a run on an old railroad trail that was awesome. Buzz Johnson. I recommend it. I was looking forward to a good night sleep, but the traffic never stops. It is a trucking route, so you'd be wise to ask for a room as far back from the road as you can get.
Stayed 1 night in Apr 2024

10/10 Excellent

LINDA

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Front desk was efficient and knowledgeable. Room was clean; beds good. Facility not full but room occupied above us sounded like elephants pounding. Why must motels stack guests rather than spread us out?
Stayed 1 night in Mar 2024

6/10 Okay

Joyce

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the TV channels. The light switches were dirty. I had to clean them with clorox wipes. The white wood going into the bathroom was very dirty. It was white after i cleaned it. We paid extra for the jetted bath tub but it looked disgusting and old. The wood trim did not get updated like the rest of the room. Very sad to pay for upgrades at a hotel and skimp on some areas. One sink did not have a stopper. This room, 145, should not be rented out until this is taken care of. The room looked very tacky and unclean. Lots of garbage in the parking lot. Room 146, we got changed to, dirty too and the fridge was making some kind of gurgling sound, we unplugged it. The price is not worth the 150.00 we had to spend. Best Western owners need to visit this location. Subpar compared to other properties we have visited and will not return to this location.
Stayed 1 night in Mar 2024

8/10 Good

Chunghee

Liked: Cleanliness, staff & service, property conditions & facilities
Mostly good.
Stayed 1 night in Mar 2024

6/10 Okay

Leila, Everett

Stayed 1 night in Jan 2024

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Sandra, Shady Cove

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and beds were okay, just could use some updating. The heaters in the rooms are old and do not work well. The staff was very nice and helpful when we requested help with the heater. They do offer an excellent breakfast at the restaurant next door. Nice hot, fresh with real eggs.
Stayed 1 night in Jan 2024

10/10 Excellent

Christy, Redmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place with jet tubs in room. WOW. Very very nice!
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5