Ratings based on 39 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from santa cruz

Posted Sep 16, 2014
Room was clean and nice size. The price was too high, soda machines were not working, out of hot chocolate.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay in Susanville CA

Posted Jul 11, 2014
Pros: Comfortable
Cons: Since we were there for only one night, could not find anything wrong.
We spent one night and the room was clean and comfortable.
5 out of 5
Recommended
for Everyone
by claudia from Palmdale

My staywas great for me and my family and safe

Posted Nov 26, 2013
3 out of 5
by Dani from Eureka

Clean room very small

Posted Oct 26, 2013
The room was impeccably clean, there was a microwave and iron and ironing board. The room was very, very small, there were two very uncomfortable chairs. We both had a very difficult time sleeping as it was very noisy, from above and beside us, TV noise as well as plumbing. To top it off there was road construction most of the night.
2 out of 5
Recommended
for Everyone
by A verified traveler

Stay

Posted Oct 12, 2013
Clean, hotel going through a refurb. The staff were helpful.
4 out of 5
Recommended
for Everyone
by Sam from Southern Oregon

Clean, comfortable, pet friendly hotel

Posted Sep 12, 2013
Pros: Very clean, comfortable bed.
Cons: Reserve pet friendly rooms on first floor for better convenience.
Location: This hotel is in the middle of Susanville so close by restaurants & stores. Lassen Ntl. park is about an hour drive and Reno is about 2 hours away.
This hotel is conveniently located in town near restaurants and stores. The room was very clean and the bed was comfortable. Upon our arrival and check-in we were greeted with very friendly staff. We were traveling with our two small dogs and we're happy to find a pet friendly hotel. We were given a room on the second floor and I would have rather gotten a street level room to make it easier to get my dogs to and from our room. We had a lot of trouble with the door. The key worked but it would stick and made it really difficult to open. We only stayed one night and since we didn't have to deal with it too much I didn't request a different room and instead let the front desk staff know when I checked out. Hopefully it was fixed after they were made aware.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Enough but Overpriced

Posted Aug 1, 2013
Pros: The town where it is located was right for our itinerary.
Cons: see above.
Location: Lassen Volcanic National Park is the main attraction.
The room needed a table and chairs. There was no place to work at my computer. It would also be nice to have sheer curtains in addition to the blackout curtains. There was some noisy foot traffic on the deck outside our room. Otherwise it was quiet. At this price I would expect interior carpeted hallways for entry to the guest rooms. Breakfast was better than I expected.
3 out of 5
Recommended
for Everyone
by Penny from Redding, CA

Decent hotel

Posted Jul 30, 2013
Pros: I really enjoyed the breakfast. The biscuits and gravy were very good.
Cons: The staff could have been friendlier.
Location: We went to the casino and antique and thrift stores.
I was disappointed in the staff. They said no other rooms were available as I had apparently put in for a handicapped room by accident. They said that was the "very last room" they had. A couple came in, without a reservation, and behold they got a room with a sideways glance between the staff as I was standing there. I felt the room should have gone to a handicapped person.
5 out of 5
Recommended
for Everyone
by Fay from Oxford, UK

Susanville hotel

Posted Jun 18, 2013
Pros: Rooms were good and spacious
Cons: Some rooms were at quite a distance from the parking area.
Location: Good for visiting the Lava Bed caves
Good decor and comfortable rooms.Grounds well kept with a pleasant pool area.
5 out of 5
Recommended
for Everyone
by Fay from Oxford, UK

Small town motel

Posted Jun 18, 2013
Pros: Attractive grounds and poolside
Cons: Breakfast seating was quite limited
Location: Good for visiting Lassen National Park
The room we booked didn't have the two beds we had expected. The reception staff were very helpful and moved our room. The rooms were spacious and set in.attractive gardens. The breakfast fare was good but there was limited seating available given the size of the motel. Enjoyed our stay.