Ratings based on 76 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Overnight Stay Before Destinationby AJ from Aberystwyth
Excellent hotelPosted Sep 23, 2013 on Hotels.com
Good quality hotel in nice setting. Clean and comfortable rooms with excellent friendly helpful staff
by A verified traveler from Enland
Beautiful building and grounds - but that's it!Posted Sep 2, 2013
Not overly impressed - hotel it's self was beautiful but staff came across as very 'cool'. Couldn't get a coffee and liqueur after 12.15 at the bar - told we could "make coffee in our room"! Breakfast (full English) served on cold plates! The little things DO matter - so do 'the little people'. We may not be famous but ... Wouldn't recommend it - wouldn't go again.
for Couplesby A verified traveler
Posted Sep 1, 2013 on Hotels.com
for Couplesby Ramila from London, England
Great HotelPosted Aug 17, 2013
Pros: The beautiful grounds
Location: Great location
We stayed at the New Hall for 2 nights and thoroughly enjoyed ourselves. The Hotel's grounds are beautiful and we enjoyed our walk on the woodland path very much. The breakfast was excellent and the Terrace Restaurant was lovely. We enjoyed our dinner there. The most outstanding member of the staff is Tony who gave us a historical tour of the property. His knowledge is amazing. Nothing was too much for him, he was extremely helpful and he made us feel very much at ease. Many thanks, Tony. Great hotel and we will visit again.
for Familiesby R. Lynn from Longmont, Colorado
Historic hotel with beautiful groundsPosted Aug 14, 2013 on Hotels.com
Our family of four stayed here for 2 nights. We had rooms in an adjoining wing to the old manor house. It was very quiet, the rooms were comfortable. We enjoyed the spa facilities and beautiful indoor swimming pool. The grounds are beautiful. The rooms could use some minor repair - carpet, grout, paint, but that didn't interfere with our enjoyment of the New Hall. The breakfast was delicious and located in the old house. The reception staff was EXCELLENT - very helpful, knowledgeable, friendly. We did not eat in the restaurant, other than for the breakfast, as it is expensive.
for Everyoneby A verified traveler
Top breakPosted Aug 13, 2013
Really enjoyable experience, would definitely make a return visit.
for Everyoneby Mark from Liverpool, Merseyside, UK
Luxurious but seriously expensive during your stayPosted Jul 23, 2013
Pros: the bedroom
Cons: price of food & drinks
Location: about 1/4 mile off the main road in the most idyllic location with a moat surrounding the oldest part of the house
everything at the hotel was amazing and very luxurious. However a Saturday wedding caused rooms not to be ready early for the Sunday wedding we were attending. The options were get ready in the spa - too hot and not private or wait until one room was ready. We got moved from our original room as it was not ready to the room furtherest away from the ceremony and had just 35 minutes to get ready - fine for me but not my partner. A word of caution the food and drinks are extortionate e.g. large glass of wine £10 a bottle £29 (it was a bottle worth £5,99).........bacardi+coke £8.50 I love luxury and it was lovely to stay in a place that the likes of Take That / Robbie Williams stay however I dont have that type of wealth that extends to this level of profitiring.
for Couplesby Angela from East Midlands
Beautiful groundsPosted Jun 17, 2013
A lovely hotel set in beautiful grounds. My only gripes are that it stated on the website, when booking the hotel, no under 18's and there were lots of children and in the hotel guide it said that there was a turn down service with fresh towels and more bottled water, the turn down service did not happen. I would have liked more water as I don't drink tea or coffee. The spa was great, but I would have preferred no children in the pool and spa area. Word of warning. The spa is in a separate building that you must go through the grounds to get to. I didn't know this and wore my fluffy slippers, they ended up filthy, best to take flip flops.
for Everyoneby A verified traveler
Majestic old lady with all mod consPosted Jun 14, 2013
Chose this hotel for it's location on a trip to the south west . Beautiful old building excellent spacious rooms and modern bathrooms. Very friendly service . Would certainly use again
for Everyoneby Van
Beautiful hotel in beautiful settingsPosted Jun 10, 2013
Gorgeous hotel in gorgeous settings! When you first see the hotel it takes your breath away. We were running late for our spa appointments and the team there were so accommodating and did everything they could to still fit us in. The pool area and sauna/steam room is lovely and sitting out on the terrace for pre-dinner drinks was lovely.