Ratings based on 2 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
4.0 Service & staff
2.5 Room comfort
2.0 Hotel condition
They paid and stayed.
for Couplesby Dissatisfiedfrom Sweden
The "spa" was terrible!!Posted Jun 23, 2014 on Hotels.com
The room was unfortunately for smokers and smelled smoke of course, the carpet felt dirty. The bathroom was tiny and coloured yellow instead of white and scratched. The whole room could use a restoration. The "spa" with onsen and sauna for ladies was the most disgusting thing I ever witnessed or smelled. The changing room was fine but when I entered the room with the onset I instantly wanted to turn in the door because it smelled terrible, like something had died in there. There was water dripping out from the pool walls, in one area of the pool wall it was all green and looked like mould. There was even a bug walking on the edge of the pool. I didn't even want to step in to the water, it looked and smelled like you would definitely get sick if you did it. The sauna was okay. The onsen should definitly be closed and renovated immediately, as I can't imagine it is supposed to simmer water out of the pool and smell awful inside.
for Familiesby Alifrom London
Good service, needs a refurbishment soonPosted Oct 29, 2013 on Hotels.com
Good service and very nice breakfast. We had a room looking out onto the lake which was nice. Room quite small and overall hotel feels like it is in need of a refurbishment soon. Everything clean and tidy though