Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from Malaysia

All hotel services and staff were excellent

Posted Aug 10, 2014
Cons: The only unfortunate incident was with the black taxis outside far to expensive and poor service.
Reception and general repoire with staff was excellent
4 out of 5
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Feb 22, 2014 on Hotels.com
5 out of 5
by Charles from Shanghai

Amazing hotel

Posted Sep 25, 2013 on Hotels.com
Stayed for one night. It was great. The hotel is new and very well decorated. Also has nice views of the lake and lots of shopping nearby. Located in a new part of the city.
5 out of 5
for Personal Event
by Hugh from Uk

Brilliant hotel

Posted Jun 13, 2013 on Hotels.com
Excellent view of the lake. The room was spacious and well decorated. A good variety of food for breakfast in the morning. Hotel staff were impressive and provided a superb service. Location is decent, there is a metro stop ten mins walk down the road.
5 out of 5
for Everyone
by AT from Singapore

Relaxing n peaceful.

Posted Mar 12, 2013
Pros: Peaceful n near to nature as hotel is next to a lake.
Cons: Far away from city centre. About 30 - 40 mins by car.
The room we stayed was very well designed and comfortable, with high ceiling and good air flow. The bathroom has individual cubicle for toilet and standing bath, with another separate bath tub. Ventilation was good with no smell. We enjoyed the 3 nights' stay very much.
5 out of 5
for Business Travelers
by Paulin

Top experience. Remarkable value.

Posted Feb 5, 2013 on Hotels.com
Been traveling 55 years. Undoubtedly the finest experience at the lowest price. Rivaled 4 Seasons and Ritz. New property in a superlative location. Big staff. Few clients. Was upgraded for a song including the flawless top floor lounge with breakfast etal. First class spa. Tim the concierge was A+ and went the extra mile, even walking me to the airport car. The wow factor was truly impressive and memorable. Nice work InterContinental! Well done!
5 out of 5
by A verified traveler from China

Brand new, best hotel in Suzhou

Posted Nov 11, 2011
Located 10mn from the train station, on a nice lake. International shopping center next door and pedestrian place nearbye full of restaurants and coffee shops. Nice both for business and leisure travelers. Cuban bar where you can smoke. Nice buffet all day long. Bit pricey given its cureent occupancy. Definitely no-go of you are looking for old style hotel close to the gardens, or want to have a stroll around. All modern new Suzhou around.