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Room type

Deluxe Twin

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Deluxe King

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Premier Twin

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Premier King

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Executive Premier King

Max Occupancy: 3 guests (up to 2 children)

Pacific Club King

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Pacific Club Studio King

Max Occupancy: 3 guests (up to 2 children)

Executive Suite

Max Occupancy: 4 guests (up to 3 children)

Executive Premier Twin

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Pacific Club Twin

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Luxury Suzhou hotel in Suzhou City Centre with 3 restaurants

Location

Located in Suzhou City Centre, this luxury hotel is within 2 mi (3 km) of Pan Gate, Suzhou Embroidery Research Institute, and Master of the Nets Garden. Metro Shopping Mall and Suzhou University are also within 3 mi (5 km).

Hotel Features

This smoke-free hotel features 3 restaurants, an indoor pool, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.

Room Amenities

All 481 rooms boast deep soaking tubs and offer free WiFi and balconies or patios. 24-hour room service and wired Internet are standard, as are LED TVs with satellite channels.

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Hotel Amenities

Hotel Amenities

In addition to an indoor pool and an outdoor pool, Pan Pacific Suzhou provides a health club and a sauna. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

This 4.5-star property offers access to a business center. This Art Deco hotel also offers a steam room, tour/ticket assistance, and barbecue grills. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Pan Pacific Suzhou is a smoke-free property.

  • 24-hour front desk
  • Airport transportation (surcharge)
  • Arcade/game room
  • Area shuttle (surcharge)
  • ATM/banking
  • Babysitting or childcare
  • Bar/lounge
  • Barbecue grill(s)
  • Breakfast available (surcharge)
  • Business center
  • Coffee/tea in lobby
  • Free newspapers in lobby
  • Concierge services
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Free self parking
  • Free WiFi
  • Garden
  • Gift shops or newsstand
  • Health club
  • Indoor pool
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 2
  • Number of floors - 5
  • Number of restaurants - 3
  • Outdoor pool
  • Parking (limited spaces)
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Sauna
  • Smoke-free property
  • Spa treatment room(s)
  • Steam room
  • Total number of rooms - 481
  • Tours/ticket assistance
  • Wedding services
  • Year Built 1998
Show all hotel amenities

Family Friendly Amenities

  • Arcade/game room
  • Babysitting or childcare
  • Free Wi-Fi
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds available

Internet

Available in all rooms: Free WiFi , Wired internet access ( 98 CNY per day )

Available in some public areas: Free WiFi

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • Air conditioning
  • Balcony or patio
  • Bathrobes
  • Blackout drapes/curtains
  • Climate control
  • Coffee/tea maker
  • Free bottled water
  • Free newspaper
  • Free toiletries
  • Deep soaking bathtub
  • Desk
  • Free WiFi
  • Hair dryer
  • In-room massage available
  • In-room safe
  • Iron/ironing board
  • LED TV
  • Minibar (stocked, some free items)
  • Phone
  • Pillow menu
  • Rainfall showerhead
  • Rollaway/extra beds available
  • Room service (24 hours)
  • Satellite TV service
  • Separate bathtub and shower
  • Separate bedroom
  • Slippers
  • Wired high-speed Internet access (surcharge)
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Garden Brasserie - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.

AVANTI Grill - Overlooking the garden, this theme restaurant specializes in Italian cuisine and serves breakfast and dinner. Reservations are required.

Hai Tien Lo - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

24-hour room service is available.

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Nearby Things to Do

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club, a sauna, and a steam room.

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 322 per night.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 118 per person (approximately)
  • Fee for in-room high-speed Internet (wired): CNY 98 per day (rates may vary)
  • Rollaway bed fee: CNY 322 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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