Ratings based on 25 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby janet from england
Needs maintainencePosted Apr 3, 2014
Location: Good location.
Our room needed some redecoration with wallpaper coming away from the wall in places and tiles missing in the bathroom. Some odour of drains in the bathroom. Unfortunately the room we had was adjacent to the next door restaurant courtyard so we could hear their music until midnight and on occasion people talking. Hotel was however well placed by the water. Although their English was limited staff did try and help with queries.
for Everyoneby naskah
Posted Nov 28, 2013
for Familiesby A verified traveler
Posted Oct 29, 2013 on Hotels.com
for Familiesby Charlotte from Beijing
Maybe old, maybe notPosted Jul 20, 2013 on Hotels.com
The hotel is in a great location. However at the moment the area has a lot of construction at the moment. Restaurants in the area are quite pricey, but great atmosphere. We had two rooms...one was good and had lots of charm (though not overly clean) - but the other one was small and had an unpleasant smell. Actually the first room we were shown had no door to the bathroom.....but after convincing the friendly receptionist that is was not appropriate for westerners, she kindly changed it. I would probably stay again but would shop around.
for Getaway With Friendsby Per from Bangor, Maine, USA
Great locationPosted May 28, 2013 on Hotels.com
The room is small, and the shower drains drain slowly, just like I had read from other reviewers. But the location is fantastic. We had a balcony facing the canal (and big windows that open) and there is a great restaurant right next to the hotel with outdoor dining on a roof terrace as well as at the canal. Drawbacks is that public transportation is not very good so bring good shoes for walking. We arrived by taxi but the driver could not find a way to drive there so we had to drag our luggage for about 800 meters. But safe nice alleys along canals to get there. I'd recommend this place if you like historic charm.
for Everyoneby A verified traveler
awesome location on the canalPosted Apr 27, 2013
best location in the city. right on the canal. heaps of bars and restaurants right outside. would definitely stay here again. very well priced for the location. clean enough and English speaking staff
for Couplesby Dan from Canada
Unfriendly Staffs, Smelly RoomPosted Apr 22, 2013 on Hotels.com
The room was filled with dirty water smell from the bathroom. Clearly it doesn't match the price you paid. We booked a large room and ended given a tiny room. The staff wouldn't help to call a taxi for you because it cause them 5c of the local minute on phone. Just look for a better hotel near by ShanTang. This hotel is not worth your time.
for Everyoneby Happy Wanderer from Knoxville, TN
Down By The WatersidePosted Apr 10, 2013
Pros: The location in Old Town is ideal and the rates are good.
Cons: Small room, but I was only sleeping there. Staff are friendly but have limited English.
Location: Have the address in Chinese then get a taxi. Get off at the bridge and get down to the water. It's a few hundred yards walk along the waterfront.
The location couldn't be better, being only minutes walk away from many of the attractions. If you want to go a little further, try a pedicab or motorized tricycle. Uncle's fast Food (UFF) offers a wide selection of complete meals for a pittance and there are pictures to orsed from.
Recommendedby Ann S. from Houston, TX
Right on the scenic 7-mile canalPosted Mar 20, 2013 on Hotels.com
Book a "scenic room" for a few dollars more and you can see the colorful scenes along one of the top tourist attractions in Suzhou, other than the famous gardens. Canal boats tie up in front of the hotel, which actually faces the canal, not the street, making it impossible to see from the road. A walk down the canal at night is beautiful, and there are fireworks around 9. Small shops with interesting goods abound just on the other side, and if you walk under the bridge to the left as you exit the hotel, you enter a fascinating market area worthy of hundreds of photos. I'd definitely stay here again. It's about 4 blocks to the #1 bus (walk west) stop, the tourist bus that stops at all the gardens.
for Couplesby Kurt
Good Location. Everything else was bad.Posted Jan 13, 2013 on Hotels.com
Felt like beeing in a fridge. Room temperature was around 10 degree!! No electric blanket. Dirty room. Hotel had seen better times long time ago. The view from scenery room was very nice. In summer one could go there but in winter NEVER AGAIN!!!