Ratings based on 22 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby Drednick from Melbourne, Australua
Peaceful hotel in an Ideal locationPosted Jun 29, 2014
Really enjoyed my recent visit. A very peaceful, Chinese style hotel ideally located near to many of Surzhou's top tourist attractions. The rooms are large and well serviced. Excellent value for money. The staff are friendly and helpful, but struggle a little with English
for Business Travelersby Alan from Australia
Good hotelPosted Mar 30, 2014 on Hotels.com
Very helpful staff even made us a pizza
for Getaway With Friendsby Wanderlust from Singapore
Great location but unacceptable servicePosted Mar 13, 2014 on Hotels.com
Location is fantastic. Pingjiang Lu is just at door's step. Rooms are big and well designed. Faultless hardware. Regrettably, hotel is let down by bad service. Given a room under maintenance on check in and had to make 2 calls and waited for 20 minutes before someone came to assist. Food and service in cafe was atrocious. Breakfast, though, was a different story. Great variety and good food. Stay here for the location. Just don't expect any kind of service.
by Ilovepanda from Houston, TX
Smell in the roomPosted Mar 9, 2014
Cons: No one wants to live in room with smells that may cause health problems. Use better materials which reach international standards.
I booked the hotel for three nights for my parents. According to their feedback, there was smell in the room. The staff assign them another room on the first floor which is so humid and cold that thay had to change room again. I was really disappointed to know that the hotel is not as good as I thought according to the reviews here. One thing good to mention that is the location is good, where is close to the tourist venues in the center of old city.
for Couplesby A verified traveler
ExcellentPosted Dec 30, 2013 on Hotels.com
The historic area of Suzhou. Gardens, PinJiang Rd, and zoo all within walking distance. Enjoyed walking around and just taking in the sights and smells. You won't find a better location. If you need Starbucks and McDonald's nearby, this is not the place for you. Take a stroll through the Garden's and PinJiang Rd. Grab some street food and visit the many boutique shops. Of all the cities I've travelled in China, this was by far my most enjoyable stay. The hotel really made this trip enjoyable.
for Everyoneby Kit from near Philadelphia, PA
Lovely aestheticsPosted Dec 19, 2013
Very aesthetically refined hotel, lovely garden, all in keeping with the Suzhou literatti and garden tradition. Very conveniently located by Suzhou Museum and easy walking to many gardens.
for Familiesby art chen from bellevue wa
Great Place for historical SuzhouPosted Nov 21, 2013 on Hotels.com
This hotel is a modern interpretation of the traditional Suzhou architecture. Well maintained and right next to the historical district and within walking distance to the Suzhou Museum designed by I.M. Pei. Enjoyed my stay.
for Familiesby Joy from Singapore
Beautiful hotel room decorPosted Nov 17, 2013 on Hotels.com
Toilet is small and shower curtain covers only half the bathtub,horizontally. Carpet in the room is dirty. However I like the décor of the hotel and room. Overall a comfortable stay.
for Everyoneby wingz from Singapore
Chinese Boutique HotelPosted Nov 1, 2013
Pros: The atmosphere and courtyards
Location: Located in old part of city near a few tourist attractions - Ping Jiang Street, Stone Lion Garden, Humble Administrator. Not far from railway station.
Hotel is very pleasant traditional Chinese setting and spacious. Rooms are modern and clean. Facilities include Spa, Swimming Pool, Hairdresser etc. Very relaxing atmosphere. Was given an upgrade to a suite!
for Everyoneby A & H
Good tourist locationPosted Oct 16, 2013
Right near canals, old streets and famous garden estates, this is a relaxed and comfortable hotel with good facilities and helpful staff. Large room, balcony, all mod cons including a printer in the room. Lovely gardens.