Choose Dates
During your stay, pay with
Room type

Deluxe Room

Max Occupancy: 3 guests (up to 2 children)

Premier Room, 1 King Bed

Max Occupancy: 4 guests (up to 3 children, 1 infant)

Horizon Deluxe, Room

Max Occupancy: 3 guests (up to 2 children)

Luxury Suzhou hotel in Suzhou City Centre with restaurant

Location

Located in Suzhou City Centre, this luxury hotel is 1.8 mi (2.9 km) from Hanshan Temple and 2 mi (3.3 km) from Lingering Garden. Tiger Hill and Pan Gate are also within 6 mi (10 km).

Hotel Features

A restaurant, an indoor pool, and a health club are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite.

Room Amenities

All 390 rooms feature thoughtful touches like bathrobes and slippers, along with free wired Internet and 24-hour room service. Guests will also find satellite TV, minibars, and separate bathtubs and showers.

Show more

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and a children's pool, Shangri-La Hotel Suzhou provides a health club and a spa tub. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

This 4.5-star property offers access to a business center, limo/town car service, and meeting rooms. 3 meeting rooms are available. This luxury hotel also offers a sauna, a steam room, and tour/ticket assistance.

Shangri-La Hotel Suzhou has designated areas for smoking.

  • 24-hour front desk
  • Airport transportation (surcharge)
  • ATM/banking
  • Babysitting or childcare (surcharge)
  • Bar/lounge
  • Barbecue grill(s)
  • Breakfast available (surcharge)
  • Business center
  • Children's pool
  • Coffee shop or café
  • Free newspapers in lobby
  • Concierge services
  • Designated smoking areas
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Free WiFi
  • Garden
  • Gift shops or newsstand
  • Health club
  • Indoor pool
  • Laundry facilities
  • Limo or Town Car service available
  • Luggage storage
  • Meeting rooms
  • Multilingual staff
  • Number of floors - 54
  • Number of meeting rooms - 3
  • Porter/bellhop
  • Restaurant
  • Safe-deposit box at front desk
  • Sauna
  • Shopping on site
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Tennis on site
  • Total number of rooms - 390
  • Tours/ticket assistance
  • Wedding services
  • Year Built 2007
Show all hotel amenities

Family Friendly Amenities

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Free Wi-Fi
  • In-room childcare (surcharge)
  • Indoor pool
  • Laundry facilities

Internet

Available in all rooms: Free wired high-speed Internet

Available in some public areas: Free WiFi

Room Amenities

  • Air conditioning
  • Bathrobes
  • Climate control
  • Coffee/tea maker
  • Free bottled water
  • Free toiletries
  • Cribs/infant beds available
  • Daily housekeeping
  • Desk
  • Free wired high-speed Internet
  • Hair dryer
  • In-room childcare (surcharge)
  • In-room massage available
  • In-room safe (laptop compatible)
  • Iron/ironing board
  • Minibar
  • Premium TV channels
  • Room service (24 hours)
  • Satellite TV service
  • Separate bathtub and shower
  • Slippers
  • Turndown service
Show all room amenities

Where to Eat

Buffet breakfasts are available for a surcharge.

Coffee Soo - This buffet restaurant serves breakfast, brunch, lunch, and dinner.

Shang Palace - This restaurant serves lunch and dinner.

Nishinura - This restaurant serves lunch and dinner.

Club Red - Onsite pub.

24-hour room service is available.

Show dining options

Nearby Things to Do

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show recreation options

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 21

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 322 per night.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Show all policies

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 170 per person (approximately)
  • Airport shuttle fee: CNY 1100.00 per room (one way)
  • Rollaway bed fee: CNY 322 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Sorry, we seem to have had an issue loading our review content. Try again?