Room type

Deluxe Room

Max Occupancy: 3 guests (up to 2 children)

Premier Room, 1 King Bed

Max Occupancy: 4 guests (up to 3 children, 1 infant)

Horizon Deluxe, Room

Max Occupancy: 3 guests (up to 2 children)

Get an overview of this hotelLuxury Suzhou hotel in Suzhou City Centre with restaurant

Location

Located in Suzhou City Centre, this luxury hotel is 1.8 mi (2.9 km) from Hanshan Temple and 2 mi (3.3 km) from Lingering Garden. Tiger Hill and Pan Gate are also within 6 mi (10 km).

Hotel Features

A restaurant, an indoor pool, and a health club are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite.

Room Amenities

All 390 rooms feature thoughtful touches like bathrobes and slippers, along with free wired Internet and 24-hour room service. Guests will also find satellite TV, minibars, and separate bathtubs and showers.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and a children's pool, Shangri-La Hotel Suzhou provides a health club and a spa tub. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

This 4.5-star property offers access to a business center, limo/town car service, and meeting rooms. 3 meeting rooms are available. This luxury hotel also offers a sauna, a steam room, and tour/ticket assistance.

Shangri-La Hotel Suzhou has designated areas for smoking.

  • Free WiFi
  • Restaurant
  • Children's pool
  • Indoor pool
  • Bar/lounge
  • Health club
  • Spa tub
  • Coffee shop or café
  • Sauna
  • Steam room
  • Breakfast available (surcharge)
  • Airport transportation (surcharge)
  • Spa treatment room(s)
  • Business center
  • Number of meeting rooms - 3
  • Meeting rooms
  • Babysitting or childcare (surcharge)
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • 24-hour front desk
  • Limo or Town Car service available
  • Express check-in
  • Express check-out
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Multilingual staff
  • Wedding services
  • Garden
  • Barbecue grill(s)
  • Gift shops or newsstand
  • Porter/bellhop
  • Safe-deposit box at front desk
  • ATM/banking
  • Elevator/lift
  • Shopping on site
  • Luggage storage
  • Designated smoking areas
  • Number of floors - 54
  • Total number of rooms - 390
  • Year Built 2007
  • Tennis on site
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Family Friendly Amenities

  • Free Wi-Fi
  • Children's pool
  • Indoor pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Laundry facilities

Internet

Available in all rooms: Free wired high-speed Internet

Available in some public areas: Free WiFi

Room Amenities

  • Free wired high-speed Internet
  • Minibar
  • Room service (24 hours)
  • Satellite TV service
  • Premium TV channels
  • Separate bathtub and shower
  • Coffee/tea maker
  • Cribs/infant beds available
  • Daily housekeeping
  • Turndown service
  • Free bottled water
  • In-room childcare (surcharge)
  • In-room massage available
  • Hair dryer
  • In-room safe (laptop compatible)
  • Bathrobes
  • Slippers
  • Free toiletries
  • Iron/ironing board
  • Desk
  • Air conditioning
  • Climate control
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Where to Eat

Buffet breakfasts are available for a surcharge.

Coffee Soo - This buffet restaurant serves breakfast, brunch, lunch, and dinner.

Shang Palace - This restaurant serves lunch and dinner.

Nishinura - This restaurant serves lunch and dinner.

Club Red - Onsite pub.

24-hour room service is available.

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Nearby Things to Do

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club, a sauna, and a steam room.

  • Golfing nearby

Spa Services

  • Number of treatment rooms 6
  • Body treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 21

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 322 per night.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 170 per person (approximately)
  • Airport shuttle fee: CNY 1100.00 per room (one way)
  • Rollaway bed fee: CNY 322 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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