Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Excellent Hotel

Posted Oct 20, 2013 on Hotels.com
The Shangri-La is the tallest building in the area. A great view is had from every room.
5 out of 5
Recommended
for Business Travelers
by Xiaoyu Meng from Canada

Excellent Taxi Services

Posted Oct 14, 2013 on Hotels.com
In front of the hotel, they always had couples of nice clean Nissan taxi waiting there. (a little higher price though, but still nice and convenient). You dont have to spend any time to get a external taxi. Great location: close enough to where i want to see, including the gardens, Pagoda and Canals. Will live in there again.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler from Canada

surrounding is nice and clean

Posted Jul 10, 2013 on Hotels.com
a nice stay
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Mar 7, 2013
Nice Hotel, Good breakfast, and good location. Enjoyed me stay even tho it was short......
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great hotel

Posted Dec 17, 2012 on Hotels.com
He staff at this hotel are the best. The hotel is great in every way. I definitely recommend this hotel for Suzhou area.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Aug 17, 2012 on Hotels.com
4 out of 5
Recommended
by A verified traveler from Lima-Peru

Great place to stay.

Posted Oct 27, 2007
Excellent service at every step.Rooms with great view and beds very soft whch is hard to find in China.Don't forget to visit the Spa.