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Reviews of Hotel Augsburger Hof

Hotel Augsburger Hof
Auf Dem Kreuz 2, Augsburg, BY

Reviews

8.4

Very Good

Rating 10 - Excellent. 54 out of 134 reviews" "
Rating 8 - Good. 56 out of 134 reviews" "
Rating 6 - Okay. 17 out of 134 reviews" "
Rating 4 - Poor. 6 out of 134 reviews" "
Rating 2 - Terrible. 1 out of 134 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome today as it was 10+ years ago!
Stayed 1 night in Oct 2021
Response from D.Sch. on Oct 31, 2021
Hello Mr. K........., many thanks for your feedback and hopefully we will see you soon and we don't have to wate 10 years, keep smile and kind regards Doris

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, quite close to Xmas markets. Very friendly. Great breakfast.
Stayed 1 night in Dec 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean, friendly place with an awesome breakfast!!
Stayed 1 night in Sep 2018
Response from Your Augsburger Hof-Team on Sep 18, 2018
Dear guest, thank you very much for your nice review of our hotel. We are happy that you spent a beautiful stay in Augsburg and hope to welcome you soon again!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Georg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good characterful hotel
Very comfortable large room with a super comfortable bed. Nice friendly staff.
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Not particularly close to center of town. Nice enough staff.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mark, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True Bavaria
Great people. Clean. Modern with old world charm.

10/10 Excellent

Thomas, Canmore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Excellent value for the money. Close to town. Parking very near hotel and reasonable- 7 euros.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOP CHOICE FOR OUR RETURN TO AUGSBURG.
Very comfortable accommodations within 15 minutes walking distance to the city center. Impeccably clean, well furnished rooms. Breakfast comprised large assortment of choices. The establishment is well run and definately worthy of a return visit. Great value.

6/10 Okay

john, Blackpool,England

Liked: Cleanliness
Nice,friendly hotel.tram stop a minute away
So easy to get round,perfect for a few days to relax

6/10 Okay

lisa and luigi, new york

The hotel was about a 10 min walk from the city center. The room seemed clean but was located on the side of the main entrance so was a bit noisy. I didn't appreciate the hotel putting a monthly hold on my credit card until my check in date. It was a bit confusing as I thought the hotel was triple charging the room on my card. We stayed at more than a half dozen hotels during our trip and this was the only hotel that did this and the rate didn't even include breakfast.

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a try
The hotel was great but so much construction around it and the area it was difficult to get a true picture of the city.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved Augsburg...
Great hotel! The only complaint we have is the smell of the room. I believe our room was at one time a smoking room. We only stayed one night so it wasn't a big deal.

10/10 Excellent

Brian Robertson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tour of Europe Augsburg
Friendly helpful staff. Great handy secure motorbike parking. Great location.

6/10 Okay

Verified traveler

Liked: Cleanliness
Overall good
Nice staff, but a bit far to the train station And a bit loud when there is TV show of football race in the pub which just next to the hotel

10/10 Excellent

Ernest, Granite Bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at this hotel for comfort and class
Excellent hotel in Augsburg. Close to the center of town with a warm friendly staff. They service team was always friendly and even provided me a converter for my laptop when I snuck out of my room early to catch up with happenings in America

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel
really enjoyed it

10/10 Excellent

Lawrence, Augsburg, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night sleep in Augsburg
This staff went the extra mile to welcome our family at 11:00 PM The are a great staff and service was super outstanding for a Saturday departure they even open the breakfast service an hour earlier for our family They were the greatest

10/10 Excellent

Barry, York

Liked: Staff & service, property conditions & facilities
Very helpful staff.
The room that I booked had been cancelled upon arrival due to my credit card going out of date between booking it and turning up at the hotel. They did a pre authorization on my card and it was declined and as a result they cancelled my room. Although I did not stay there the hotel reception was clean and had an Irish bar next door if you wanted a change of scenery. The staff apologized and could have done no more to find me alternative accommodation. The girl on reception called about 6 hotels until a room was found, which impressed. Even though my stay didn't turn out as I expected, I wouldn't let it put me off booking a room there again.

10/10 Excellent

E, Northern Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Augsburg
Arrived at the hotel in the early/late evening after spending some time near the Augsburg City Centre. Enjoyed the quiet restaurant atmosphere before a relaxing evening on our journey south.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid hotel with wonderful staff
A reassuring place to spend our first night in Bavaria. Generous buffet breakfast.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in "Old City" of Augsburg
Very comfortable hotel with very friendly and helpful staff for a hotel that is conveniently located in the "Old City" of Augsburg. The restaurant also provides very good dinner selections at a fair price. The full breakfast buffet also was excellent.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

6/10 Okay

Emily, Sasebo, Japan

Liked: Cleanliness
Disliked: Staff & service
Okay if you're just passing through
I stayed at the Romantikhotel Augsburger Hof during a trip through the Bavarian 'Romantic Road.' Out of all the hotels I visited, it was my least favorite, although it is hard to compare to a more rural boutique hotel with their city location. My three biggest complaints were 1) there was no coffee in the room! I had to go to the restaurant downstairs and request it, and then they charged me for it! 2) there was no free parking, from what I could tell there was only street parking, and due to a language barrier, the desk clerk told me it was 'free' and I only avoided a ticket out of lucky timing, and finally 3) there was no view to speak of, my room only had one small window and it opened onto a brick wall about three feet away. The room was clean, but overall utilitarian and not really 'romantic.'

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

len and sandra, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
This hotel was comfy and the service was very good, easy walking to the town centre, Not much to see within the town but easy to get to and secure parking if travelling by car.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Courteous, helpful staff. The hotel was very neat and clean and our room was a special romantic one. The location is perfect., in the heart of Augsburg. A 10 minute walk to downtown, city hall. We come here once every year and we will return.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

TravelingShirl, Illinois, USA

Liked: Cleanliness, staff & service, room comfort
Beautiful old hotel...
The registration clerk was so helpful and welcoming. We were trying to find a location in Augsburg and she went out of her way to help us. Great experience.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A brief but excellent stay.
The hotel is in a great location and only a leisurely 10 min walk to the centre of Augsburg. The service couldn't have been better with all staff very attentive. Our room was facing the inner court yard so we didn't hear the trams passing but it was noticeable when we were in the restaurant. However, it just added to the atmosphere of the hotel.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Not a romantic hotel. High price for low quality.
The stay in Romantic Hotel was a stopover of our Romantic Road Trip and we were expecting a romantic place/hotel for our stay in Augsburg. The name of the hotel is misleading. This is rather hotel for businessmen willing to spend their night in a clean hotel rather a hotel for couples that want to spend their night in a nice and Romantic Hotel following their way through the Romantic Road. The price was very high compared to the quality of the room. The hotel has no parking and we had to park our car in a (very narrow) parking 100 m away from the hotel with extra cost. In general, not at all what we expected.

8/10 Good

Sharon, Northern California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enoyed our stay!
Friendly hotel staff, nice breakfast buffet and a short walk to the center of town and the train station.

8/10 Good

Kamol, Arlington, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant place to stay
convenient location. Wonderful staffs.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Annina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very friendly staff. We recommend!
Stayed 7 nights in Aug 2023

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Eugene

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aardige mensen. Ontbijt beetje prijzig. 15 euro.
Stayed 2 nights in Nov 2022

10/10 Excellent

Katrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Bettina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Kissenauswahl
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Wir haben den Augsburger Hof ausgewählt als Zwischenstopp vom Gardasee nach Köln, um die restlichen Kilometer ausgeruht angehen zu können. Leider hatten wir ein Zimmer im Dachgeschoss. Wir haben noch nie so geschwitzt wie in dieser Nacht und waren entsprechend gerädert am anderen Morgen. Am meisten hat uns aber die Antwort der Chefin geärgert, die meinte bei dem Preis für die Übernachtung kann man keine Klimaanlage erwarten. Wir finden es unverschämt ein solches Zimmer anzubieten, da auch in unseren Regionen zunehmend mit hohen Temperaturen zu rechnen ist. Ausserdem war die ganze Nacht ein nicht unerheblicher Lärm von der benachbarten Bar zu hören. Das Haus und auch das Frühstückspersonal waren topp. Schade. Wir werden dort nicht mehr übernachten
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Stayed 2 nights in Aug 2021

10/10 Excellent

Chiho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel in zentraler Lage. Freundlicher Check in. Frühstück wegen Corona Lockdown nicht möglich, aber einge Möglichkeiten zur Selbstversorgung wurden beim Checkin weitergegeben👍.
Stayed 2 nights in Feb 2021
Response from Muro on Feb 20, 2021
Sehr geehrter Herr Michael, vielen Dank für Ihre Bewertung. In diese schwere Zeiten sind wir für jedes Feedback sehr Dankbar. Wir hoffen das wir Sie wieder in der nähere Zukunft verwöhnen dürfen auch mit unseren Reichhaltigen Frühstücks Büffet. Bleiben Sie gesund Mit freundlichen Grüßen

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Es war sehr laut aum Abend und am Morgen . Es war eine Eishokeymannschaft von 12-14 jährigen Knaben im Hotel die rasten und schieen duchs ganze haus.
Stayed 1 night in Feb 2020

8/10 Good

Carolin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Arja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zuverlässiges Hotel in malerischer Lage
Ich war schon öfters hier und wahrscheinlich wieder nächstes Jahr... Die Lage ist super und die Gegend im allgemeinen sehr pittoresk. Die Matratzen waren zu weich, aber es gäbe auch härtere, habe ich später gehört.
Stayed 2 nights in Nov 2019