Ratings based on 1,081 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom Florida, US

Great location!

Posted Mar 26, 2015
Pros: Beautiful, historic hotel. Spacious room with comfortable bed and large window. Very well maintained.
Cons: Carpet was being replaced on my floor the day I checked out, even though it didn't look noticeably bad.
Location: Next to Central Station so central to everything!
Great experience. Room had a huge window and was very bright with a great view. Excellent location for public transportation. Extremely quiet even though it is located at Central Station. Staff was very friendly and helpful. I have stayed at several hotels in Sydney and this has been my favorite. I look forward to returning!
3 out of 5
by A verified travelerfrom C


Posted Mar 3, 2015
5 out of 5
by Mavis Jamesfrom Australia - VIC - Melbourne

Posted Dec 26, 2014
Pros: Quiet, spacious and lovely polite and helpful reception staff
Cons: Shower over bath, very high for us (in our 70's) to step in and out
Location: Perfect
Facilities: Good; Value: Affordable; Cleanliness: Beautiful; just generally a good location
4 out of 5
for Families
by A verified traveler

Apartment living in the City

Posted Dec 24, 2014
Pros: Size and facilities provided in room. Also location.
Cons: Sheets were not changed although they were dirty, just made up again.
Location: Close to markets, George street and darling harbour.
Great location, walking distance to most places. Next to transport. A great deal of facilities just across the road. Great sized apartment for a family of three with dining table, lounge, kitchen, laundry and 2 bed rooms. Overall, an excellent experience.
4 out of 5
by Sophie Bern-Nelson

This traveler left a rating score only Posted Dec 18, 2014
4 out of 5
by Sean Williamsfrom Australia - SA - Adelaide

Posted Dec 14, 2014
Pros: The location is perfect - a short walk from anywhere - and the upper floor apartments are spacious and comfortable.
Cons: The facilities are wearing out. Cards frequently didn't work, for instance.
5 out of 5
by Deborah Douglassfrom Australia - NSW - Newcastle

Posted Dec 13, 2014
Pros: Staff assistance,!
Location: Outstanding
Facilities: Home away from home; Value: Bargain; Service: Phenomenal, Tg; Go there! , Uts great.
4 out of 5
by wayne limbertfrom Australia - NSW - Sydney

Posted Dec 8, 2014
Pros: Location
Cons: Beds and pillows
4 out of 5
for Everyone
by A verified travelerfrom Ottawa

Nice location, a bit pricey.

Posted Dec 8, 2014
The location is great, close to central terminal, and decent walks to darling harbour and the bridge, etc. Some shops nearby. Main problem is that we booked for 5, 3 adults and 2 kids. They charged us an extra $45, which is fine. When we checked in, they informed us we only had beds for 4. What is the point of paying for an extra person when we get nothing out of it? So we had to pay $50 extra for a cot, on an already expensive booking. Other than that, room was clean, well appointed, quiet, and central.
5 out of 5
by Tammy Heidrichfrom Australia - QLD - Regional QLD

Posted Dec 6, 2014
Pros: Close to central station
Cons: A bit far to walk to shops on George street
Location: Next to central station
Handy if you need to catch a train from Central station