Ratings based on 994 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from 日本 横浜市
都心で便利Posted Jul 5, 2015
Cons: アミニティ用品がない。 水のペットボトルくらいはサービスでよいのでは。
Location: FISH Marketでの食事
for Everyoneby A verified traveler from Colorado
Beautiful room w/ view of Darling HarbourPosted Jul 5, 2015
Our room was beautiful! Large and spacious. All staff were very helpful, except our check in was not as friendly as we would have hoped.
for Everyoneby A verified traveler
Good central location.Posted Jun 30, 2015
Pros: Good location.
Cons: New washing machine and dryer would be good.
Location: Close distance to public transport and Darling Harbour. Also walking distance to Rocks and Circular Quay.
Enjoyed our stay very much. Relaxing and comfortable.
for Everyoneby A verified traveler from HKG
Posted Jun 26, 2015
Pros: location and cleanness
Nice and clean, good location, staff are nice and willing to help
for Familiesby A verified traveler from Dallas, TX
Large rooms, great locationPosted Jun 18, 2015
Pros: Large rooms!
We got a two room apartment and it was very large. It had a great kitchen and two baths. It was conveniently located right across the intersection from the Town Hall Train station. It couldn't have been easier! It was a great location to have a family as the park at Darling Harbor was only a 5 to 10 minute walk away and the Circular Caye was only a short free bus ride away.
for Everyoneby A verified traveler from 埼玉県春日部市
スタッフの対応が素晴らしい。身体の調子が悪くなったときにスタッフが部屋に来て対応を協議した。Posted Jun 17, 2015
VIVIDで毎晩花火が上がり感激した。 必要なものは直ぐ届けてくれた。 清潔。 キッチンが非常に使いやすい。日本人としては炊飯医が有れば最高だが。 ２０階の部屋、窓からの眺めが良い、特に夕日の美しさに吃驚した。 静か、殆ど他室の物音は聞こえなかった。
for Everyoneby A verified traveler from auckland nz
AmazingPosted Jun 15, 2015
Very lovely hotel, amazing helpful and happy staff. Pool/sauna/gym area is great, very clean. Handy location. Would def come back and stay.
for Everyoneby A verified traveler from Chile
Nice place, walking distance from entertainmentsPosted Jun 10, 2015
Good place, comfortable rooms, near and walking distance from main entertainments and principal places. I think that in cleaning is missing. I recomend it.
for Familiesby A verified traveler
夜景のきれいなホテルPosted Jun 7, 2015
by A verified traveler from Tokyo
Nice location, shame about the manager.Posted Jun 5, 2015
Pros: The location.
Cons: The manager.
Location: Town Hall station is very conveniently accessible via a shopping mall on the opposite side of the hotel. Darling Harbour and Chinatown are close by.
During the booking process, several months before our stay, we had indicated the number of people staying, yet were unaware that we had one too many persons allowed for the room. The manager brought this to our attention the morning after our first night. We were very surprised of course. We are firstly displeased with how we were not alerted to this situation at any time prior to our arrival, as the upgraded room we were requested to relocate to, came with a very substantial cost that we were certainly not expecting on the first morning of our visit to the city. The manager said that the hotel was unable to contact us because our contact details weren't given by Expedia. Yet the hotel didn't think to contact Expedia. Secondly, the manager's attitude towards us at every stage of the situation was rude. We had no choice but to pay the upgrade, but were told we should be grateful that we were given a discount for it. On check-out we were charged for two phone calls that we never made. When we asked at what time the calls were made, the clerk told us that he didn't have that information...