Ratings based on 988 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from Dallas, TX

Large rooms, great location

Posted Jun 18, 2015
Pros: Large rooms!
We got a two room apartment and it was very large. It had a great kitchen and two baths. It was conveniently located right across the intersection from the Town Hall Train station. It couldn't have been easier! It was a great location to have a family as the park at Darling Harbor was only a 5 to 10 minute walk away and the Circular Caye was only a short free bus ride away.
5 out of 5
Recommended
for Everyone
by A verified traveler from 埼玉県春日部市

スタッフの対応が素晴らしい。身体の調子が悪くなったときにスタッフが部屋に来て対応を協議した。

Posted Jun 17, 2015
Pros: スタッフのフレンドリーさ、清潔、窓からの眺望、便利なロケーション。
Cons: ドクターを頼むとAUD500は高い
Location: 何処に行くのにも便利、迷ったことも、失敗したことも無い
VIVIDで毎晩花火が上がり感激した。 必要なものは直ぐ届けてくれた。 清潔。 キッチンが非常に使いやすい。日本人としては炊飯医が有れば最高だが。 20階の部屋、窓からの眺めが良い、特に夕日の美しさに吃驚した。 静か、殆ど他室の物音は聞こえなかった。
5 out of 5
Recommended
for Everyone
by A verified traveler from auckland nz

Amazing

Posted Jun 15, 2015
Very lovely hotel, amazing helpful and happy staff. Pool/sauna/gym area is great, very clean. Handy location. Would def come back and stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from Chile

Nice place, walking distance from entertainments

Posted Jun 10, 2015
Good place, comfortable rooms, near and walking distance from main entertainments and principal places. I think that in cleaning is missing. I recomend it.
5 out of 5
Recommended
for Families
by A verified traveler

夜景のきれいなホテル

Posted Jun 7, 2015
Cons: バスタブが浅いので水漏れに注意
リビングからの夜景が素敵です。特にビビッドシドニー中は部屋から花火まで見えました。街の中心部なので、ショッピングやおいしいレストランを身近で楽しめます。
2 out of 5
by A verified traveler from Tokyo

Nice location, shame about the manager.

Posted Jun 5, 2015
Pros: The location.
Cons: The manager.
Location: Town Hall station is very conveniently accessible via a shopping mall on the opposite side of the hotel. Darling Harbour and Chinatown are close by.
During the booking process, several months before our stay, we had indicated the number of people staying, yet were unaware that we had one too many persons allowed for the room. The manager brought this to our attention the morning after our first night. We were very surprised of course. We are firstly displeased with how we were not alerted to this situation at any time prior to our arrival, as the upgraded room we were requested to relocate to, came with a very substantial cost that we were certainly not expecting on the first morning of our visit to the city. The manager said that the hotel was unable to contact us because our contact details weren't given by Expedia. Yet the hotel didn't think to contact Expedia. Secondly, the manager's attitude towards us at every stage of the situation was rude. We had no choice but to pay the upgrade, but were told we should be grateful that we were given a discount for it. On check-out we were charged for two phone calls that we never made. When we asked at what time the calls were made, the clerk told us that he didn't have that information...
4 out of 5
Recommended
for Everyone
by A verified traveler from japan

アパートメントタイプのホテル

Posted Jun 1, 2015
ホテルスタッフはとても親切で、チェックイン・アウトの時間外でも荷物を預けることも出来ます。アパートメントタイプで便利です。毎日清掃もきちんとしてくれます。
5 out of 5
Recommended
for Everyone
by A verified traveler from Tauranga New Zealand

Very enjoyable.

Posted May 29, 2015
Pros: Friendly Staff
Cons: Swimming pool a little warmer as winter. But great facility, sauna, gym, pool.
Location: Just needed a GPS to locate entrance. Handy to all Sydney city sites.
Had a great visit to Sydney. Vivid light show was a bonus.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2015
Hotel staff were efficient and friendly when checking in. The room was tidy and well presented. Been in the CBD district meant that there was a lot of street noise at night and during the morning. If you are use to inner city living it might not bother you.
5 out of 5
Recommended
for Everyone
by A verified traveler from NZ

Excellent location

Posted May 23, 2015
Located a block away from the Town Hall station and near Darling Harbour and the Queen Victoria building. Staff are very helpful when asked and are not in your face all the time.