Ratings based on 1,097 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travelerfrom Country NSW

It is a really central handy location.

Posted Apr 15, 2015
Pros: It was comfortable and central
Cons: Service staff could pay a bit more attention to detail - if you remove facewasher please replace. Towel numbers for 3 people ranged from 2 to 6!
Location: Chinatown!!!!!!!
We have stayed before and the recent upgrade was good. Staff didnt handle an initial booking problem very well, but it was resolved satisfactorily. Number of towels, products, amount of coffee sachets was very hit and miss (we ended up with 20 decaf and 2 full strength) but rooms were quiet, bed very comfortable and kitchen well appointed. Both remotes didnt work - they fixed one but gave up on the second one with no apology or explaination
5 out of 5
for Everyone
by A verified travelerfrom n

It is a good trip because I stay in a nice hotel

Posted Apr 10, 2015
Nice hotel I enjoyed there. Next time I'll come to this hotel
4 out of 5
for Everyone
by A verified traveler

Posted Apr 4, 2015
Television boken so we could not watch a movie. They could not repair so they upgraded us to a much nicer room. Thanks
5 out of 5
for Everyone
by A verified travelerfrom Florida, US

Great location!

Posted Mar 26, 2015
Pros: Beautiful, historic hotel. Spacious room with comfortable bed and large window. Very well maintained.
Cons: Carpet was being replaced on my floor the day I checked out, even though it didn't look noticeably bad.
Location: Next to Central Station so central to everything!
Great experience. Room had a huge window and was very bright with a great view. Excellent location for public transportation. Extremely quiet even though it is located at Central Station. Staff was very friendly and helpful. I have stayed at several hotels in Sydney and this has been my favorite. I look forward to returning!
3 out of 5
by A verified travelerfrom C


Posted Mar 3, 2015
4 out of 5
by Nicholas Burtfrom Australia - VIC - Melbourne

Posted Jan 15, 2015
Pros: Location to central station
5 out of 5
by John Giuffrefrom Australia - NSW - Regional NSW

Posted Jan 14, 2015
Pros: Close to everything. Staff great
Location: Outstanding
Facilities: Top of the line; Value: Great deal; Service: Flawless, Very professional ; Cleanliness: Spotless;
5 out of 5
by Julia Liddemorefrom Australia - SA - Adelaide

This traveler left a rating score only Posted Jan 13, 2015
5 out of 5
by Marcus Skinnerfrom Australia - NSW - Regional NSW

Posted Jan 12, 2015
Pros: Position
Cons: Tired rooms
Limited parking, mostly outdoor and not very secure. Woolworths supermarket and good restaurants nearby in Thomas Street
4 out of 5
for Families
by A verified traveler


Posted Jan 11, 2015 on Hotels.com
Great location in the city. Quiet, well care for apartment. front desk willing to assist with any questions or assisting with outings. Only issue was the internet access. Very slow, only really worked well in the early am.