Ratings based on 338 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
87% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom c

Good hotel for a short time stay

Posted May 19, 2015
Had no problems at all. Very close to all the facilities. Very close to the major Hwy and Freeway
3 out of 5
by A verified travelerfrom New south Wales

Hotel is 1 km away from the rubbish tip, worst!

Posted May 18, 2015
I requested smoking, got non smoking, had a cleaner just waltz into my room at 9 am to clean when my partner and I were still in bed, check out is 11.. Pool table which is fun, if u didn't have to pay for it ON TOP of the room. Overall, room wasn't tooooo bad, although don't stay with friends of different genders as the bathroom door is a big glass panel you can see right through. If the room wasn't on special when I stayed, I would've have been thoroughly disappointed.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dubbo Nsw Australia

Great location for getting around

Posted Apr 30, 2015
Location: Eastern creek raceway, sydney dragway
A great stay as per usual, its a great location with quick access to the m7,m5,m2 and m4 motorways making any direction you need to go in sydney an easy one.
Comment from Hotel Management
May 8, 2015 by Ainslee, Hotel Management
Thanks for the great review Tim. Couldn't agree more with our location. Central to all major access roads in and out of Sydney. Hope to welcome you back soon Regards Ainslee Portlock General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dubbo Nsw Australia

Good stay and handy location

Posted Apr 25, 2015
Pros: Location for main road access
Good stay as always, great location and a great restaurant/bar.
Comment from Hotel Management
May 1, 2015 by Ainslee, Hotel Management
Hi Tim Thank you for the glowing review. Great to see you enjoyed your stay Regards Ainslee Portlock General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel

Posted Mar 30, 2015
Pros: Location
we enjoyed our stay along with the facilities, the only concern was the temperature of the shower, very hard to get a good hot shower.
Comment from Hotel Management
Apr 10, 2015 by Ainslee, Hotel Management
Thank you for the review and feedback. Apologies about the shower. I will pass onto maintenance for review as we normally don't have any issues with the temp in the showers. Hope to welcome you back again soon. Regards Ainslee Portlock General Manager
3 out of 5
by A verified traveler

walk way

Posted Mar 6, 2015
Cons: need big clean up
the passage way smell terrible it's like something dyed in there
Comment from Hotel Management
Mar 13, 2015 by Ainslee Portlock, Hotel Management
Thank you for taking the time to leave feedback and rate the hotel. I do apologise for the smell in the hallway. This is not normal and we believe it was due to external factors. I can assure the smell is no longer. Hope to welcome you back soon Regards Ainslee Portlock General Manager
5 out of 5
Recommended
for Couples
by A verified traveler

secluded and sweet

Posted Feb 17, 2015 on Hotels.com
The front desk service was not exactly welcoming. it seamed more like two young school girls gossiping, i almost felt rude to interrupt them so i could check in. However, the room and the hotels facilities made up for that! we had a beautiful apartment suite that was kept extremely clean.I would most definitively go again!
Comment from Hotel Management
May 9, 2015 by Ainslee, Hotel Management
Thank you for your feedback. Fantastic to see you enjoyed your stay. Apologies about your check in experience. I will be sure to pass onto the Front Office Manager for follow up Regards Ainslee Portlock General Manager
4 out of 5
by Melissa Forbuttfrom Australia - NSW - Regional NSW

Posted Feb 17, 2015
Pros: Location and facilities
Cons: No blankets, wrong plug and inexperienced staff
Not happy overall
Comment from Hotel Management
Feb 17, 2015
Thank you for taking the time to review the hotel. Feedback is a great way for us to measure our performance and pick up on area's that need improving. I do apologise for the blanket missing from your room. Please let us know on the next stay and we would be more then happy to supply anything you need. I hope we can welcome you back to the hotel again soon. Regards Ainslee Portlock General Manager
2 out of 5
by A verified travelerfrom Nelson Bay. NSW

takes too long to get served

Posted Feb 16, 2015
Pros: Entrance looks good
Cons: Shampoo and conditioner in bathroom
Location: We like to stay because we have lots of friends in the area, but will think about staying at another hotel if not emproved.
Building in need of work badly and staff need to be much more friendly
Comment from Hotel Management
Mar 12, 2015 by Ainslee Portlock, Hotel Management
Thank you for your feedback Mary. We started about a month ago an entire repaint of the building. We hope to have this finished in the next couple of months. Apologies about the staff. I will be sure to pass this on for actioning. Regards Ainslee Portlock General Manager
4 out of 5
Recommended
for Business Travelers
by Arashfrom 3111

Giid

Posted Feb 9, 2015 on Hotels.com
Its always full need to expand
Comment from Hotel Management
May 9, 2015 by Ainslee, Hotel Management
Thank you for your feedback. Hope to welcome you back soon