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Reviews of Amora Hotel Jamison Sydney

5 out of 5
Amora Hotel Jamison Sydney
11 Jamison Street, Sydney, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 625 out of 1112 reviews" "
Rating 8 - Good. 280 out of 1112 reviews" "
Rating 6 - Okay. 114 out of 1112 reviews" "
Rating 4 - Poor. 54 out of 1112 reviews" "
Rating 2 - Terrible. 39 out of 1112 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hollee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern. Staff is professional and friendly. Great location right within Sydney. Walking distance to Harbor Bridge and Opera House. Would stay again!!
Stayed 1 night in Apr 2024
Response from Amora Jamison Sydney on Apr 23, 2024
Dear Hollee, Thank you for choosing to stay with us. We are glad to hear that you had a great experience with the mixture of great location and friendly staff.Your kind feedback will be shared with our team to motivate to serve our guests better. We wish to welcome you back to the hotel in the near future.Sincerely, Amora Jamison Sydney

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, awesome location and room size.
Stayed 4 nights in Apr 2024
Response from Amora Jamison Sydney on Apr 22, 2024
Dear Brian, Thank you for taking your time to provide feedback regarding your stay. We are pleased to hear that you enjoyed your stay and our location was suitable for your trip. We wish to welcome you back in the near future. Sincerely, Amora Jamison Sydney

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view from our room.
Stayed 6 nights in Apr 2024
Response from Amora Team on Apr 22, 2024
Thanks for staying with us. We appreciate your feedback! And we hope to accommodate you again soon. Kind Regards, Elizabeth

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from Sydney Wynyard station. Comfortable room and friendly helpful staff. Walking distance to main Sydney attractions.
Stayed 4 nights in Apr 2024
Response from Amora Team on Apr 22, 2024
We are overjoyed to hear that your time at Amora has been enjoyable. When you visit Sydney again, we hope to see you. Warmest regards for you!Elizabeth

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
No wifi in lobby which is very inconvenient. Not enough USB to charge cell phones and computer. Staff at concierge was excellent in helping for directions and luggage storage.
Stayed 2 nights in Apr 2024
Response from Amora Hotel Jamison Sydney on Apr 15, 2024
Dear Stephen, Thank you for choosing to stay with us. We appreciate your time to review your staying experience with us. We regret to hear regarding the wifi and charging port in the rooms. However, we are glad that you found our staff very helpful. We thank you for your support and hope to welcome you back to the hotel in the near future.Kind Regards, Amora Hotel Jamison Sydney

8/10 Good

Sandra, Vincentia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I had an enjoyable weekend in a great location. The hotel and staff were very good. I found some of the fittings in the room a little dated. I think the TV remote needed new batteries. I found the bed a bit hard for my liking, but I realise this is very much down to opinion. The swimming pool was lovely and the spa was great, although the whole area was showing signs of needing an update. All in all, a good stay.
Stayed 2 nights in Apr 2024
Response from Amora Hotel Jamison Sydney on Apr 15, 2024
Dear Sandra, Thank you for choosing to stay with us. We appreciate your time to review your staying experience with us. We appreciate your constructive feedback which we will provide to the related departments to improve our products and service. We thank you for your support and hope to welcome you back to the hotel in the near future.Kind Regards, Amora Hotel Jamison Sydney

8/10 Good

Michael

Traveled with family and small children
😊
Stayed 2 nights in Apr 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Michael, Thank you for taking your time to share your recent staying experience at Amora Hotel Jamison Sydney. We wish to welcome you back in the near future. Regards, Amora Jamison Sydney

10/10 Excellent

Ray, Tenbury Wells

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and accommodating staff. Nice pool and sauna. Spacious room. Breakfast was good but not outstanding and dinner was very disappointing. It could have been good but the order was delivered wrongly, we had to wait a long time for the meal to arrive and and the bill was mistakenly overcharged. The mistake was corrected and the steak supplement cancelled but the damage was alreeady done.
Stayed 3 nights in Apr 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Ray, Thank you for taking your time to share your staying experience at the Amora Hotel Jamison Sydney. Your feedback plays an important role in achieving our goals for guest satisfaction.We are glad to hear that you had a great stay apart from the dining experience was not as you had expected. Your feedback has been shared with the related departure to look into. We thank you for your support and we wish to welcome you back soon.Sincerely, Amora Jamison Sydney

2/10 Terrible

Puneet

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes there are lots of issues I faced while I stayed in the hotel recently. Rooms not serviced till 3pm upon asking them to service and displaying the service my room tag means nothing. Concierge has issues understanding or communicating and have to refer me to one person or another. Bathroom vents were clogged. Quilt has lipstick marks all over so either problem with washing or something else. Breakfast menu had bacon which was uncooked and cold. 3 days in a row was chew and cold. There are lots of other things and you ask to speak to a manager they always say no one is available at present. I paid for over $1300 but to be honest I should I stayed with Radisson as I always do where I would have paid $1040 but I stayed with Amora thinking they might have better service but did not meet my expectations.
Stayed 3 nights in Apr 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Puneet, Thank you for taking the time to leave your feedback. I would like to extend my apologies that your recent stay did not meet your expectations. It is important for us to make sure that every guest has an enjoyable and comfortable stay.As we always strive to improve ourselves, we appreciate your honest feedback. We will definitely look into the areas you have pointed out to improvement. We hope to see you again soon to change your experience to a positive one.Sincerely, Amora Jamison Sydney

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend, wonderful large room, very quiet. Fantastic bath and water pressure. Easy walking distance to every thing.
Stayed 2 nights in Apr 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Lisa, Thank you for taking your time to share your staying experience at the Amora Hotel Jamison Sydney. Your feedback plays an important role in achieving our goals for guest satisfaction.We are glad to hear that you enjoy the large and quiet room equipped with fantastic bath and good water pressure. We thank you for your support and we wish to welcome you back soon.Sincerely, Amora Jamison Sydney

8/10 Good

JOSEPH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is NOT a 5 star by any stretch.
Stayed 3 nights in Apr 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Joseph, Thank you for taking the time to leave your feedback. I would like to extend my apologies that your recent stay did not meet your expectations. It is important for us to make sure that every guest has an enjoyable and comfortable stay.As we always strive to improve ourselves, we appreciate your honest feedback. We hope to see you again soon to change your experience to a positive one.Sincerely, Amora Jamison Sydney

10/10 Excellent

Martin Edward

Stayed 3 nights in Mar 2024

10/10 Excellent

Emil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean hotel with all the right facilities, complimented by excellent staff.. location is perfect. Thank you amora hotel staff.
Stayed 3 nights in Mar 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Emil, Thank you for taking your time to share your staying experience at the Amora Hotel Jamison Sydney. Your feedback plays an important role in achieving our goals for guest satisfaction.We are glad to hear that you enjoyed your stay and you found our staff excellent. We thank you for your support and we wish to welcome you back soon.Sincerely, Amora Jamison Sydney

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Mar 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Tammy, Thank you for taking your time to share your recent staying experience at Amora Hotel Jamison Sydney. We wish to welcome you back in the near future. Sincerely, Amora Jamison Sydney

8/10 Good

Chang Young

Stayed 4 nights in Mar 2024
Response from Amora Jamison Sydney on Apr 22, 2024
Dear Chang Young,Thank you for taking your time to provide feedback regarding your stay. We wish to welcome you back in the near future. Sincerely, Amora Jamison Sydney

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot and very comfortable spot.
Stayed 2 nights in Mar 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Kerry, Thank you for taking your time to share your staying experience at the Amora Hotel Jamison Sydney. Your feedback plays an important role in achieving our goals for guest satisfaction.We are glad to hear that our hotel location was suitable for your trip. We thank you for your support and we wish to welcome you back soon.Sincerely, Amora Jamison Sydney

10/10 Excellent

JEETENDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for tourist who like walking access to all the attractions
Stayed 1 night in Mar 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Jeetender, Thank you for taking your time to share your staying experience at the Amora Hotel Jamison Sydney. Your feedback plays an important role in achieving our goals for guest satisfaction.We are glad to hear that our hotel location was suitable for your trip. We thank you for your support and we wish to welcome you back soon.Sincerely, Amora Jamison Sydney

10/10 Excellent

Huu, Walnut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location
Stayed 3 nights in Mar 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Huu, Thank you for taking your time to share your recent staying experience at Amora Hotel Jamison Sydney. We wish to welcome you back in the near future. Sincerely, Amora Jamison Sydney

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and nice blackout curtains with nice views
Stayed 2 nights in Mar 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Ashley, Thank you for taking your time to share your staying experience at the Amora Hotel Jamison Sydney. Your feedback plays an important role in achieving our goals for guest satisfaction.We are glad to hear that you enjoyed our nice view room with blackout curtains. We thank you for your support and we wish to welcome you back soon.Sincerely, Amora Jamison Sydney

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities
This is a lovely convenient hotel with great staff, a lovely restaurant and heaps of class! Have stayed here previously and will be returning!
Stayed 1 night in Mar 2024
Response from Amora Hotel Jamison Sydney on Apr 15, 2024
Dear Karen, Thank you for taking your time to share your staying experience at the Amora Hotel Jamison Sydney. Your feedback plays an important role in achieving our goals for guest satisfaction.We are glad to hear that your enjoyed your stay with us with our lovely staff and amenities. We thank you for your usual support and we wish to welcome you back soon.Sincerely, Amora Jamison Sydney

10/10 Excellent

Earl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location with easy access to restaurants, shopping and site seeing.
Stayed 3 nights in Mar 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Earl, Thank you for taking your time to share your staying experience at the Amora Hotel Jamison Sydney. Your feedback plays an important role in achieving our goals for guest satisfaction.We are glad to hear that our hotel location was suitable for your trip. We thank you for your support and we wish to welcome you back soon.Sincerely, Amora Jamison Sydney

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great quiet location on a weekend, walking distance to shopping and entertainment. Price was reasonable compared to other hotels in the area
Stayed 1 night in Mar 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Brian, Thank you for taking your time to share your staying experience at the Amora Hotel Jamison Sydney. Your feedback plays an important role in achieving our goals for guest satisfaction.We are glad to hear that our hotel location was suitable for your trip with the reasonable rate. We thank you for your support and we wish to welcome you back soon.Sincerely, Amora Jamison Sydney

10/10 Excellent

Bohdan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Bohdan, Thank you for taking your time to share your recent staying experience at Amora Hotel Jamison Sydney. We wish to welcome you back in the near future. Sincerely, Amora Jamison Sydney

10/10 Excellent

Rachanun

Stayed 1 night in Mar 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Rachanun,Thank you for taking your time to share your recent staying experience at Amora Hotel Jamison Sydney. We wish to welcome you back in the near future. Sincerely, Amora Jamison Sydney

10/10 Excellent

RICK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievably beautiful hotel. First class, everything was perfect. Rooms were fantastic, service was great, location was very walkable for everything. HIGHLY recommend this property for all travelers
Stayed 3 nights in Feb 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Rick, Thank you for taking your time to share your staying experience at the Amora Hotel Jamison Sydney. Your feedback plays an important role in achieving our goals for guest satisfaction.We are glad to hear such an amazing feedback and rating us as first class. We thank you for your support and recommendation to other. We wish to welcome you back soon.Sincerely, Amora Jamison Sydney

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love your concierge doormen, they are very helpful with luggage & assistance to & from room.
Stayed 1 night in Mar 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Louise, Thank you for taking your time to share your staying experience at the Amora Hotel Jamison Sydney. Your feedback plays an important role in achieving our goals for guest satisfaction.We are glad to hear that our porter were a great help for your luggage assistance. We thank you for your support and we wish to welcome you back soon.Sincerely, Amora Jamison Sydney

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities
Amora Hotel is wonderfully located, close to all convenient places. The restuarants were amazing. Buffet Breakfast is a scrumous
Stayed 3 nights in Mar 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Sabina, Thank you for taking your time to share your staying experience at the Amora Hotel Jamison Sydney. Your feedback plays an important role in achieving our goals for guest satisfaction.We are glad to hear that our hotel location was suitable for your stay. We thank you for your support and we wish to welcome you back soon.Sincerely, Amora Jamison Sydney

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear John, Thank you for taking your time to share your recent staying experience at Amora Hotel Jamison Sydney. We wish to welcome you back in the near future. Sincerely, Amora Jamison Sydney

10/10 Excellent

siobhan

Stayed 1 night in Mar 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Siobhan, Thank you for taking your time to share your recent staying experience at Amora Hotel Jamison Sydney. We wish to welcome you back in the near future. Sincerely, Amora Jamison Sydney

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived in Sydney at just after 6 AM, after a 20 hour flight. I had contacted the hotel in advance and wanted to know the best way to be able to get into our room as soon as we arrived at the hotel. The reservation department was very responsive in saying that since I would be arriving so early, I should schedule out visit to arrive a day and pre-check in. I was fine paying for the extra day, and was happy to have a clear and fast response. I contacted other top-rated hotels and only got a canned response that was not helpful. Check-in went very fast, and we were in our room within minutes of arrival. Luggage delivery and pickup was very fast and friendly. Housekeeping did an excellent job, and seemed to clean our room as soon as we went off exploring. Location of the hotel was great. The staff was very friendly when we left or returned to the hotel. I would stay here again, and I highly recommend it.
Stayed 4 nights in Feb 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Martin, Thank you for taking your time to share your staying experience at the Amora Hotel Jamison Sydney. Your feedback plays an important role in achieving our goals for guest satisfaction.We are glad to hear that we were able to assist you with what you needed prior arrival till the departure. We appreciate such amazing feedback to cover all areas of the hotel. We thank you for your support and we wish to welcome you back soon.Sincerely, Amora Jamison Sydney

10/10 Excellent

Pegah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we really enjoyed our stay at Amora. Friendly staff, clean room, and close to tourist attractions.
Stayed 2 nights in Feb 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Pegah, Thank you for taking your time to share your staying experience at the Amora Hotel Jamison Sydney. Your feedback plays an important role in achieving our goals for guest satisfaction.We are glad to hear that our hotel location was suitable for your trip and you enjoyed the stay. We thank you for your support and we wish to welcome you back soon.Sincerely, Amora Jamison Sydney

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities
This is a lovely, classic hotel. The breakfast buffet was wonderful, with many food choices available. Our only complaint with this hotel were the elevators . We waited for long periods of time; it seems that with six or more elevators, the service should have been more efficient. We thought that “Vien” at the front desk was so friendly and helpful; anytime we had a question, we went to her! Overall, we really enjoyed our stay at the Amora.
Stayed 1 night in Feb 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Mary, Thank you for taking your time to share your staying experience at the Amora Hotel Jamison Sydney. Your feedback plays an important role in achieving our goals for guest satisfaction.We are glad to hear that you enjoyed our buffet breakfast. We appreciate your great feedback about Vien as well. We will look into our lifts efficiency as you suggested. We thank you for your support and we wish to welcome you back soon.Sincerely, Amora Jamison Sydney

10/10 Excellent

Richard

Stayed 1 night in Feb 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Richard, Thank you for taking your time to share your recent staying experience at Amora Hotel Jamison Sydney. We wish to welcome you back in the near future. Sincerely, Amora Jamison Sydney

10/10 Excellent

Miranda

Very convenient go to circlar quay, town hall, Light rail.
Stayed 2 nights in Feb 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Miranda, Thank you for taking your time to share your recent staying experience at Amora Hotel Jamison Sydney. We wish to welcome you back in the near future. Sincerely, Amora Jamison Sydney

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Quiet section of a busy city.
Stayed 5 nights in Feb 2024

10/10 Excellent

KAREN

Stayed 1 night in Jan 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Karen, Thank you for taking your time to share your recent staying experience at Amora Hotel Jamison Sydney. We wish to welcome you back in the near future. Sincerely, Amora Jamison Sydney

10/10 Excellent

Heidi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was amazing! Doormen were ALWAYS on point and were gentlemen and very helpful.
Stayed 1 night in Jan 2024
Response from Amora Team on Feb 1, 2024
Dear Heidi, We are overjoyed to hear that your time at Amora has been enjoyable. When you visit Sydney again, we hope to see you. Warmest regards for you!

10/10 Excellent

Katy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a first time visitor to Sydney this must be one of the most perfect spots to stay. When we arrived we were welcomed by the staff who all smiled and friendly. The room was huge, clean and tidy. Everything was in walking distance, the trams are just outside the hotel so even if you didn’t want to walk just a hop on and off! We would definitely stay here again!
Stayed 3 nights in Jan 2024
Response from Amora Team on Feb 1, 2024
Dear Katy, We’re thrilled that you were satisfied with our services. Your feedback is appreciated, we hope to see you in your next trip to Sydney. Warmest regards for you!

10/10 Excellent

Hanni

Stayed 2 nights in Jan 2024
Response from Amora Jamison Sydney on Apr 15, 2024
Dear Hanni, Thank you for taking your time to share your recent staying experience at Amora Hotel Jamison Sydney. We wish to welcome you back in the near future. Sincerely, Amora Jamison Sydney

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Jeffrey

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
I have stayed at this hotel on a few occasions over the years and I did not on this occasion like the following; I was put in a disabled room, not at all comfortable unless I suspect you are disabled? Towels were small, scratchy and well past their serviceable life. Carpets are also overdue for some cleaning. I will give this property a miss for the next 12 months or so and stay elsewhere. It is a shame as it was once a very good hotel?
Stayed 1 night in Jan 2024

8/10 Good

Daniel

Stayed 1 night in Jan 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central convenience.
We arrived on a wet afternoon, and were greeted at the door by a very friendly, helpful gentleman. At reception, we were upgraded, which was lovely. (A pity we were only there for 1 night) All staff were extremely friendly & helpful; nothing was a trouble. Room service was prompt. Very convenient in the centre of the city. Would thoroughly recommend. Can't wait to come back again.
Stayed 1 night in Jan 2024
Response from Amora Team on Jan 24, 2024
Dear Ruth, It was a pleasure to have you with us. Thank you so much for your nice review. All of our staff in Amora are really committed to providing the best service. We hope you enjoyed your time in Sydney. See you next time! Regards,

10/10 Excellent

Christopher, Gordonvale

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location
Excellent location
Stayed 3 nights in Jan 2024

10/10 Excellent

Adris

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel in good location
Fantastic hotel great location mattress was a bit hard but overall excellent highly recommended
Stayed 2 nights in Jan 2024
Response from Amora Team on Jan 25, 2024
Dear Adris,Thank you for staying with us. We really appreciate your feedback; that helps us keep improving. We hope to see you on your next trip to Sydney. Kind Regards,

10/10 Excellent

Anna Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Elizabeth

Liked: Amenities
Disliked: Staff & service
Great location. Doormen and concierge were very friendly and helpful. I was disappointed when I went to have a drink at the hotel bar after 11pm on a Saturday night to be turned away and told they were closed. My first night stay was disrupted by a flooding event where multiple levels were evacuated. Thankfully I wasn’t however I was disrupted throughout the night with announcements meaning it was well into the early hours of the morning before I could get to sleep and the next day unable to use the elevators to leave the hotel. I had to walk 20 flights of stairs to get to reception. For the rest of my stay there were only two out of six elevators working. My biggest complaint is that there was no acknowledgement of the inconvenience or disruption to my stay by the hotel. A simple gesture of a voucher to get a drink at the bar or complimentary breakfast would have gone a long way. Upon checkout I wasn’t even asked if I enjoyed my stay, this is a standard question I have been asked upon checkout worldwide. Very disappointing service from the reception and also to not acknowledge the inconvenience and disruption to my stay due to the flooding event.

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Do yourself a favour and give Amora a miss
Very very disappointing. This used to be a 5 star property but now rates at 3 stars at best. Room furnishings badly dated and worn. Old unpleasant carpet. Last generation TV and electronics. No work desk or workspace. Bathrooms spacious but badly dated with old fittings and dirty grout. Lobby and public areas very sad and dated Restaurant food very second rate and poorly trained staff. Needs $50 million spent on it and much better management to come close to justifying the rates. Won't be staying here again
Stayed 4 nights in Jan 2024