Ratings based on 2,440 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Not 5 star

Posted May 3, 2015 on Wotif
Definitely not a 5 star option. Room tired and not up to 5 star standard. 2 x double beds not comfortable
4 out of 5
Recommended
for Couples
by A verified traveler from Boyne Island QLD

Fantastic location

Posted May 3, 2015 on Wotif
Pros: Location, Everything was just a short ride down in the lift.
Cons: I was disappointed that Nescafe blend 43 sticks was the coffee supplied in the room. This was disappointing being a 5 star rated hotel
Location: Darling Harbour was a short walk away, Paddy's market was only a few stops away on the light rail
Had a great time on our 4 night stay enjoy our wedding anniversary. The room was spacious, bathroom was pleasant (shower over bath which I don't enjoy). Swimming are and gym were great with a nice hot spa with views over the city. If you didn't want to you would have to leave this complex as everything was there, cafes, restaurants and shopping. The light rail was in the same building as well as the Sydney Lyric theatre.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Good hotel not far from city

Posted May 3, 2015 on Wotif
Pros: Location
Cons: Better signage to direct visitors to transport
Location: casino is upstairs, not far from Darling Harbour & King St Wharf. Easy short trip to Circular Quay. Good transport.
Staff were excellent, rooms were cleaned well, good amenities. Bed was a bit firm for my liking but ok for a short stay. Decor is a bit dated but everything is quite comfortable, although there is a bit of a whiff of smoke about the place for some reason (even though it is non smoking hotel).
4 out of 5
Recommended
for Everyone
by A verified traveler from tauranga

Nice hotel

Posted Apr 28, 2015 on Wotif
We just stayed one night ,was a bit hard to find reception once we arrived but maybe because our taxi driver dropped us at the wrong end so was a bit lost first off
3 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Convenient

Posted Apr 28, 2015 on Wotif
Enjoyable stay. We stayed 2 nights and enjoyed the room (view over Pyrmont.) We removed our do not disturb sign at 3 pm but there was no service after that. Our fault of course but for an international Hotel surprising. We also requested a late checkout for 1 pm and this was declined. They would only give us 1 hour to 12 Noon which was inconvenient as our plane left at 3.30 pm and we had to wait around the lobby until it was time for us to go to the airport. I will stay there again as it is easy to get into the City and sights. The reception staff are efficient but they don't smile at customers nor make you feel wanted. The Concierge were much better trained and friendly
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great Hotel!! But needs some small fixes...

Posted Apr 26, 2015 on Hotels
Great Hotel! Could do with some fine tuning though. - The Hotel was extremely kind to upgrade me to a Junior Suite but when the room that I got had absolutely no internet/3G access. - It would've been nice to have a suitcase/bag stand in the room. I couldn't find one and using the floor was a bit of a pain.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hamilton NZ

Close to Darling Harbour

Posted Apr 24, 2015
Pros: Location and selection of restaurants which are part of the Casino
Location: Darling Harbour and light rail to the centre of Sydney part of the complex . Or if you like short walk over the bridge to the city
Excellent experience , spacious clean room. Good views of the Harbour
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

The Star

Posted Apr 22, 2015 on Wotif
This was the first time I had ever stayed at the Star and it was a fantastic experience.
5 out of 5
Recommended
for Couples
by Shane from Shellharbour City

Theatre show stay

Posted Apr 20, 2015 on Hotels
Was nice place to stay. Staff very friendly. Got lost with lifts back to room though
4 out of 5
Recommended
for Couples
by A verified traveler from East Maitland

Rocky Horror Show

Posted Apr 18, 2015 on Wotif
Pros: The location is spot on for entertainment
An excellent place to stay if you are attending a show at Lyric Theatre