Ratings based on 693 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel walking distance to most places.

Posted Apr 20, 2015
Pros: Within walking distance to most Sydney attractions.
Nice small hotel within walking distance to most places I wanted to visit. Helpful staff. Clean room. Microwave and refrigerator very helpful. Fair price.
3 out of 5
by A verified travelerfrom USA

Our experience in March, 2015

Posted Apr 13, 2015
Pros: Very nice location, convenient and comfortable if towels and cutlery are cleaned daily and rules are clearly mentioned with notices.
Cons: Make sure that you put up notices informing the customers about the towels and washing the cutlery. Customers expect to enter a fully cleaned room.
Location: Convenient.
We stayed in your hotel twice within the month of March, 2015. We were disappointed about the cleanliness. The towels are not replaced daily the used cutlery were not washed. At the end of the day, we expected to walk into a clean room with fresh towels and washed cutlery. We informed the reception immediately close to midnight, and the person in charge could not do much to help us, but were given new towels. I tried to wash the cups and glasses which were sitting in the sink and there was no dishwashing liquid. There was a sink cleaner in the cupboard which the Asst. Manager replaced with another cleaner when I pointed this out, and said that was the dishwashing liquid which was there. It was not true. Asst. Manager told us that we should have read the rules in the book which was in the room. This was the first time we stayed at a Best Western Hotel where they did not replace the towels daily and the customer had to wash the cutlery. We were told that it was mentioned in the bathroom that the soiled towels had to be on the floor if they are to be replaced. We did not see it. She was very rude and said that she did not owe us an apology. Please make sure that you read the regulations in the book before you use the room. We were extremely disappointed about the attitude.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NQld

Good hotel close to our business.

Posted Mar 20, 2015
Room very comfortable and staff very helpful. It's central to whatever & wherever you need.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Auckland, NZ

Friendly staff and great location

Posted Mar 9, 2015
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfort in the city.

Posted Feb 28, 2015
Pros: Great staff and very comfortable beds.
A very warm and welcoming hotel , equipped with all you need for a few days in the city.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

Great place.

Posted Feb 28, 2015
Pros: Cleanliness. Location.
Location: Food. 20 minute walk to opera house.
Stayed in February 2015. Great location. Clean room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2015
Hotel is clean and quiet. Room was clean, comfortable and up to date.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wimauma,FL

Posted Feb 21, 2015
Cons: Hotel should have bellhop to assist guests with luggage and not take check-in staff away from desk.
Hotel staff pleasant and accommodating. Room was clean and comfortable and located at rear of building and away from street noise.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

A class hotel!

Posted Feb 14, 2015
Pros: Location is perfect and staff are very helpful. It is also spotlessly clean.
Cons: Lift can be a little slow but you just need to have some patience.
This was my third stay at Hotel Stellar and the staff, service and overall experience remained top class. Cannot fault anything and will Definately stay again next time I am in Sydney. The location is perfect for access to the train at Museum or a stroll into the city.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent staff

Posted Feb 9, 2015
Pros: Completely remodeled
Cons: The washer/dryer didn't start until 9AM. Our check out was 10AM. We had to request a later checkout so we could do our laundry.
Location: The location was near a tram so we could get around the city without a car.
We needed to keep our luggage there before and after checkout and the staff helped us with all of this and were very understanding and supportive.