Ratings based on 100 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Tamborine Mtn

An impossible to enter hotel coming from the north

Posted Sep 19, 2014
Pros: The rooms and staff are very good
Cons: The approach. I realize this is impossible because of the way Sydney streets are designed.
Location: Unless you are heading towards Chatswood there is SFA to do
The hotel is fine. Unfortunately its position has become impossible. I had to go to St Leonards to be able to turn around and approach the hotel driving on the left. I wanted to leave and go to Willoughby. The lights at the intersection do not allow you to go straight across. I had to head north and almost entered the Lane Cove tunnel by staying on the right. Eventually I was able to turn right at Chatswood. I would never book into this hotel again because I live in Queensland and must approach from Hornsby. This is a shame because the hotel is fine and I have stayed in it previously with no hassles getting into the address..
5 out of 5
for Everyone
by A verified traveler from Canberra

Convenient to Royal North Shore

Posted Aug 21, 2014
Pros: Location to the hospital.
Our room was very clean and spacious. The staff at Reception were very polite. Parking was easy and close to our room. We were very happy with our stay here.
3 out of 5
for Everyone
by A verified traveler from New Zealand

Handy to North Shore Hospital

Posted Jul 22, 2014
Quiet hotel with nice restaurant. Good bus service across the street to the city but a 15 min walk to St Leonard train station
3 out of 5
for Everyone
by A verified traveler from Melbourne, Australia

Nice one on budget

Posted Jul 20, 2014
In terms of overall hotel experience, decent place to stay and relax but at the reception no one was answering the calls especially when next door guests decided to smoke and blast music in the middle of the night.
5 out of 5
for Everyone
by A verified traveler from NSW

Lovely Hotel close to City and Mater Hospital.

Posted Jul 3, 2014
Pros: How comfortable it made you feel.
Cons: Just the right turn out onto the HWY
Location: Great location bus stop out the front no need to drive anywhere.go into the city for a shopping spree or see a show the choice is endless.
I was looked after wonderfully, coming from the country and staying on my own while my husband had both knees replaced.I was driven to the hospital every morning in the shuttle bus at no charge.All the staff from the cleaners to the front desk a credit to Twin Towers and nothing was any trouble.
3 out of 5
by A verified traveler

15 minute drive to hospital

Posted Jul 1, 2014
Pros: Cleanliness.
Staying for 2 nights as my husband was having surgery. Apparently the previous owners ran a bus to and from Castlecrag Hospital. This was no longer the case. Had a wine at the bar with my daughter and found the restaurant/bar manager's behaviour inappropriate and made my daughter and I uncomfortable. I would not be recommending this motel to any female friends.
5 out of 5
for Everyone
by rene from Port Macquarie


Posted Jun 25, 2014
Pros: The Room and the food
Cons: Nothing as far as I am concerned
Location: My trip was for a hospital visit at Royal North Shore later on took a trip to Sydney and had a short ferry ride, before going to the Airport.
I have been here twice now, and have felt most welcome, the staff are friendly and professional, my room has always been well catered for and the bed was so comfortable. The food at the restaurant was excellent I was served with promptness and courtesy. Thank you
4 out of 5
for Everyone
by Karen from Sydney

Nice qnd close to the hospitals.

Posted Jun 23, 2014
Was great to be able to be close to family admitted at a local hospital.
2 out of 5
by Matteo from NSW

Convenient location

Posted Jun 17, 2014
Pros: Location
Cons: Repairs
Location: Party
Tired facilities, needs repairs, staff going through the motions, phones didn't work, closet door broken
4 out of 5
for Personal Event
by Peter from nsw

Posted Jun 12, 2014 on Hotels.com
excellent motel for the money, plenty of room, comfortable...and it didn't have that overused feel