Ratings based on 1,873 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Gold Coast Australia

Very noisy even on 11th floor and elevator creaks

Posted Apr 2, 2015
Pros: Location to China town and/or Darling Harbour
Cons: Steam clean carpets and bathroom walls
Location: close to World Shopping mall, Chinatown shopping and city shopping
Room was narrow, bed was clean and good pillows. Maids did not clean room well and bathroom had mold on tile grout. Carpet had blood stains
4 out of 5
for Everyone
by A verified travelerfrom Florida, US

Busy location

Posted Mar 26, 2015
Pros: Location
Cons: Freshen and update rooms.
Location: Very central location. Across street from the Capital Theatre.
Hotel staff was very nice. Rooms are pretty worn, but the size and bed is comfortable. Had a hard time getting luggage to the elevator. Entrance is on street level and then you use steps to get up to the front desk and elevators. It would be nice to have a ramp.
4 out of 5
for Everyone
by A verified traveler

Posted Mar 24, 2015
Pros: The staff were amazing front desk so helpful
Had a good time just a bit noisy at times with hearing other people showering and doors banging
4 out of 5
for Everyone
by A verified travelerfrom 東京都


Posted Mar 23, 2015
Pros: 立地とサービス
Cons: 枕がくさいこと。浴槽にも洗面器にも水を溜める栓がないこと。
Location: ダーリングハーバーまで徒歩圏内。その手前に中国庭園。 ホテル隣接のチャイナタウン。市内周遊のオープントップ観光バス乗り場。 空港直結の列車駅まで徒歩8分。
一般的なホテルを期待しなければ、一定の満足感を得られます。とくに立地がよく、チャイナタウンは隣接、週末も開いているクリニック、スーパーや「鼎泰豊」も入っている大きなショッピングモールも徒歩4分、空港直結の中央駅も徒歩8分です。キッチンつきの部屋を選びましたが、食器もすべて揃っています。ただ、調味料はなし。 同行者が体調をくずしたとき、土曜に開いているクリニックを探して予約を入れてくれました。
4 out of 5
for Business Travelers
by A verified travelerfrom Melbourne.

Nice hotel. Close to Darling Harbour & City Centre

Posted Mar 22, 2015
Pros: Friendly staff and a good rate for accommodation.
Cons: Maybe extra items in the kitchenette e.g. extra Tea & Coffee and milk.
Location: The best location with this hotel was the proximity to Darling HARBOUR. Public transport was also very handy to the hotel.
Found the hotel staff very helpful in all respects, e.g. arranging Airport transport. Also directions to various places of i nterest, and manner of Transport to get to those places.
3 out of 5
for Everyone
by A verified travelerfrom New Zealand

First time Sydney experience.

Posted Mar 21, 2015
Pros: Close to places we wanted to see.Friendly and helpful staff.Allowed early baggage storage.Free internet. Handy to public transport.Good swipe card sys
Cons: The hotel a bit dated, but clean and tidy, maybe a bit of an update required.Fridge rather noisy.Noisy street.
Location: Easy access to light rail , buses. No reason to go hungry.Variety of shops but hard to find mid range clothing shopping.( eg ) Target
Stayed for a week, did the tourist thing. A bit overpriced but no real problems.
3 out of 5
for Everyone
by A verified travelerfrom Gold Coast

Great Location

Posted Mar 18, 2015
Pros: Location, friendly and helpful staff. Clean room.
Cons: Upgrade bathroom. Detach from the Chilli and Spice Restaurant
Location: Chinatown, Market City, Markets, Darling Harbour, Entertainment Centre.
Mostly good. Bathroom needs an upgrade - chipped tiles near the bath. Curtains need upgrade - dusty and didn't quite cover the window allowing early morning light in. Reception staff were excellent and very helpful. Now the BAD bit - the on site Chilli & Spicy Restaurant was disgusting. Chipped bowls, fly trap in the corner of the room, an open bin near our table, the cereal was left spilt on the table. I asked for another cup and was given one that the waitress only rinsed out from a previous customer. Cold boiled egg. Breakfast was included in our tariff and we were obliged to use it. BreakFree on George need to break free from this place.
3 out of 5
for Everyone
by A verified travelerfrom Tuncurry Australia

Well placed to all facilities and points of intere

Posted Mar 15, 2015
Pros: Central Position
Cons: Staff at reception were unfriendly and not helpful at all
Found the noise when the balcony door was open to be offensive
5 out of 5
for Everyone
by A verified travelerfrom Sydney

Convenient location, close to city amenities.

Posted Mar 4, 2015
Pros: I like the central location and my rooms were spacious.
Cons: I only stayed one night so didn't really have time to find fault, other than the hair dryer wasn't connected securley to the wall.
Location: Qantas Credit Union Arena, Town Hall Station and China Town.
I was attending the Eagles show at the Qantas Credit Union Arena and wanted a hotel close to that venue. The hotel is close to Town Hall train station and the Arena. It is also right in the heart of China Town. I was surprised at the size of my "room" as it had a separate bedroom, kitchenette and large living area.
3 out of 5
for Everyone
by A verified travelerfrom WA

Really convenient location.

Posted Mar 4, 2015
Pros: Location.
Cons: The strange smell in the bathroom. Cracked tiles, leaking cistern. The bathrooms are tired.
Location: Easy to walk or train to everywhere.
Great location in Chinatown. Perfect for Capitol theatre, Starbucks and walking to Central station.